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BALENCIAGA Area Retail Manager

Balenciaga - Regular
Seoul - Korea, Republic of

KEY ACCOUNTABILITIES

  • Develop retail plan to achieve target sales for each store
  • Sets monthly sales targets, creates and implements suitable plans to motivate the stores
  • Achieve a high and consistent level of retail standards across all Balenciaga stores in accordance with company policy and procedures
  • Ensure that procedures and systems are clearly understood, run smoothly and comply with the changing needs of sales activity
  • Prepares meaningful monthly sales reports, highlighting problematic areas, offers recommendations and ideas on improvements and follow up on all action plans in a timely manner
  • Conduct regular store visits meeting with sales staff and feeling the pulse of the business
  • Ensure that the attitude of sales staff in the stores is always friendly, welcoming and helpful; ensures sales staff have in-depth knowledge of all Balenciaga product ranges; ensures sales staff are trained in the necessary skills to enable them to handle customers effectively and to maximize the sales opportunities
  • Ensure that all the sales staff fully understand the selling strategy and apply it
  • Provide appropriate feedback to stores to enable them to know what improvements are needed
  • Observe and provide stores any necessity to take action on store image, service and maintenance
  • Work closely other company functions to ensure that stores meet and exceed performance standard
  • Work diplomatically with business partners to support Balenciaga business for achieving sustainable growth
  • Create store development plan reflecting market situation
  • Implement the successful store opening in cooperation with other company functions

  • At least 10 years of relevant experience in retail industry
  • Strong understanding of sales in a luxury retail environment
  • Strong people management skills including being a good communicator & coach and the ability to manage relationships at different levels
  • Must be a good team player, detail minded, service oriented
  • Ability to develop strong relationships built on respect and trust
  • Fluent in English

  • Full time
  • Asia
  • Korea, Republic of
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