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 | Kering

Are you fearless in the face of a challenge? Are you tenacious? Do you have the ambition and work ethic for a successful career in luxury? If so, we want you on our team. We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business.&nbsp; Explore our job opportunities and join the world’s most influential luxury Group

Jobs for you - Europe

<div>As a Gucci Store Manager, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operation, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Store Manager, you will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace. </div><div> </div><div>Key Accountabilities </div><div> </div><div><div>Business Leader </div><div><ul><li>Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably; </li><li>Analyze monthly store performance, reporting current business trend to cover every aspect of the business including competitor performance; </li><li>Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals are met; </li><li>Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches; </li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product support; </li><li>Communicates company set KPI’s and identifies strategies to ensure performance standards are met; </li><li>Develop and implement business action plans in collaboration with the District Manager to enhance sales for each product category and client tier segment; </li><li>Lead the team to consistently establish relationships and propose local events through continuous networking and support product launches that promote high client attendance and strong sales results; </li><li>Proactively follow current competitors and fashion trends, industry news and new innovations in technology. </li></ul></div></div><div><div>Performance and Talent Management </div><div><ul><li>Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback; </li><li>Oversee annual review process for all store employees and set annual employee goals; </li><li>Identify and create action plans and build development plans for all employees; </li><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping; </li><li>Ensure a consistent and branded onboarding experience for all new hires;</li><li>Manage the allocation of staff resources and scheduling to effectively drive sales and ensure customer service; </li><li>Partner with District Manager and Human Resource Manager for all employee relations issues to ensure effective resolution. </li></ul></div></div><div><div>Client Development </div><div><ul><li>Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients; </li><li>Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events; </li><li>Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty; </li><li>Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team; </li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting. </li></ul></div></div><div><div> </div><div>Operations </div><div><ul><li>Collaborate with Operations, Human Resources, Loss Prevention, etc. while adhering to and enforcing all company policies and procedures; </li><li>Monitor store expenses and maintain store operating budget while aiming to reduce overall cost. Ensure timely submission of accounts payable invoices and cash disbursement polices; </li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target; </li><li>Oversee the processing of daily incoming and outbound merchandise requests and shipments; </li><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees; </li><li>Support and maintain visual merchandising standards set by the world-wide headquarters; </li><li>Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters; </li><li>Maintain the borrow log and consignment program ensuring that it is current and adheres with company policy and procedures. </li></ul></div></div><div><div> </div><div>Key Requirements </div><div><ul><li>Minimum of  7 years of sales management experience in retail, luxury retail, or service related industry; </li><li>Bachelor’s Degree in a related field is preferred; </li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business; </li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results; </li><li>Ability to manage competing priorities in a fast-paced environment; </li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; </li><li>Industry awareness and strong business acumen; </li><li>Strong verbal and written communication skills and excellent organizational skills; </li><li>Passion for the Fashion Industry; </li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays. </li></ul></div></div><div><div> </div><div>Core Competencies </div><div><ul><li>Entrepreneurial spirit </li><li>Sales and Client focused </li><li>Developing/coaching others </li><li>Leading by example </li><li>Relationship builder </li><li>Effective communicator </li></ul></div></div>Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.  
 
Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.  
 
Discover more about Gucci at www.gucci.com

Nous sommes actuellement à la recherche d&#39;un(e) Supervisor pour notre Boutique du Bon Marché.En tant qu&#39;Ambassadeur de notre Marque, votre mission sera d’être un point de référence en l’absence du Store Manager ou de l’Assistant Store Manager. Vous veillerez ainsi au respect des politiques et procédures Bottega Veneta.Vos missions<ul><li>Être un support à l’équipe managériale afin de trouver des solutions efficaces pour maximiser les opportunités de vente ;</li><li>Encourager le pilotage de la performance et la réalisation des objectifs ;</li><li>Garantir que toutes les politiques et procédures soient correctement suivies en l’absence du Store Manager ou de l’Assistant Store Manager ;</li><li>Assurer une expérience client d’excellence dans le respect du cérémonial de vente Bottega Veneta ;</li><li>Prêter attention aux détails et garantir la bonne organisation de la boutique ainsi que le respect des procédures ;</li><li>Prolonger l’expérience Bottega Veneta en développant le fichier clients ; </li><li>Construire une relation privilégiée avec les Clients Advisor en contribuant à la création et au maintien d&#39;un environnement positif ;</li><li>Gérer les situations délicates avec diplomatie et une approche constructive ;</li><li>Transmettre un retour d&#39;information complet au Store Manager.</li></ul>Vous êtes<ul><li>Un(e) bon(ne) communicant(e), vous faites preuve d’un très bon relationnel ; </li><li>Dôté(e) d’une précédente expérience managériale dans l’univers du retail  ; </li><li>Passionné(e) par la vente de prêt-à-porter, les accessoires et les chaussures ;</li><li>Sensible au détail ;</li><li>Force de proposition sur la prise d’initiative et la proactivité ;</li><li>A l’écoute, et vous avez un fort esprit d’équipe ;</li><li>Bilingue en Français et Anglais, la maîtrise d’une troisième langue serait appréciable. </li></ul>

Individualité, innovation et savoir-faire : telle est la philosophie de Bottega Veneta depuis sa création en 1966 à Vicence. Ancrée dans la culture italienne, la Maison maintient un regard résolument global et place la créativité au cœur de son univers. Une Maison inclusive aux produits exclusifs, Bottega Veneta est autant une émotion qu’une esthétique singulière.

About us A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow&#39;s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.” In 2021, Kering had nearly 43,000 employees and restated revenue of €17.61 billion.We are currently seeking SAP SD/MM Support who will report to SAP Support Team Lead and will be accountable for Business support in our main Kering Worldwide Warehouse. If you are passionate, curious, and collaborative, come and join our team global SAP Centre of Expertise, in Trecate (No).Your opportunity KERING has launched a global program for the implementation of a global ERP based on SAP tools for the entire group and its subsidiaries. The objective of this program is to harmonize and simplify Kering&#39;s business processes and to simplify the group&#39;s information systems landscape.We are looking for SAP SD/MM Support in charge of driving and delivering support services on our SAP application in the logistics supply chain area with our AMS (Application Maintenance Services) partner based in Italy and the Philippines. Thanks to your expertise, you will contribute to the implementation of a robust solution adapted to Kering&#39;s business needs for the omnichannel distribution of our products.How you will contribute <ul><li>Monitor the interfaces, message integration of picking &amp; shipping request  </li><li>Be the point of contact of internal/external stakeholder</li><li>Prepare accurately reports and document, and present your analyzes and recommendations on the various activities to the manager</li><li>Follow the logistics activity with warehouses (new enhancement: change request, Root Cause Analysis: Incident)</li><li>You will be in charge of priority reviews, escalation management and the proper integration of Supply Chain solutions with other areas (Retail, Finance, Master Data)</li><li>Support Logistics Team &amp; Warehouse Management Team (WMS) to identify and ensure the integration and develop with Carriers and our warehouse partner</li></ul>Who you are:<ul><li>You have at least 2&#43; years of expertise on SAP SD/MM modules</li><li>Experienced in the integration between SAP and non-SAP solutions (Warehouse management system, Carriers , …)</li><li>SAP AIF interfaces management solution will be a plus</li><li>Experienced in Logistic is mandatory, fashion/luxury company in the logistic area as a plus</li><li>Fluent in English Italian and French are a plus</li><li>Excellent verbal and written communication skills; good interpersonal skills to interact with all levels of employees, management, and external contacts.</li><li>Ability to work independently or as part of a team is essential, as is the ability to work to adapt your work schedules when needed.</li></ul>Why work with us? This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us 



A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.” In 2021, Kering had nearly 43,000 employees and restated revenue of €17.61 billion.

We are currently seeking SAP SD/MM Support who will report to SAP Support Team Lead and will be accountable for Business support in our main Kering Worldwide Warehouse. If you are passionate, curious, and collaborative, come and join our team global SAP Centre of Expertise, in Trecate (No).

About KeringAs a global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow&#39;s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.” In 2020, Kering had nearly 38,000 employees and restated revenue of €13.1 billion.We are currently seeking an IT Store Front Office Process Owner based in Milan or in Paris to join our team. Your opportunityIn the context of a worldwide new POS solution implementation, you’ll have the opportunity to join a young and dynamic international team whose aim is to support the business reaching its ambitious goals through agile project management principles.In this role, reporting to the Team Lead, you will be in constant connection with the Scrum team, Business Analyst team and Internal Stakeholder (Kering Brands)How you will contribute:As an IT Store Front Office Process Owner you will not just be an executor taking the users&#39; needs and individually answering them creating a Frankenstein/non-coherent product. You will be a force of proposal aiming for results that will simplify the life the users: you will not wait to be solicited but capture and understand the needs of the final users in a smart and proactive manner. You will:<ul><li>Collaborando con il Business Process Lead, sarà colui/colei una volta raccolte le necessità del business farà challenge,sarà in grado di con un approccio di Design Thinking proporre soluzioni, con un approccio UX (come mettere nel tool e in quale tool) Sarà la persona che con una conoscenza di Critical Thinking,</li><li>Organize workshops and demos with stakeholders to understand and identify the key elements and showing the results</li><li>Qualify the business needs to deliver items to feed the backlog of the different Front Office IT application</li><li>Help in the definition and design of the software creating and adjusting the “product” vision</li><li>Understand for each feature the business value delivered Kpi’s analysis, reportings</li><li>Interfaccia con internal tech team per riportare i requirements,</li><li>Interfaccia con adoption team, per creazioni di training e supervisione</li></ul>Who you are<ul><li>3&#43; years in Design Thinking, user centric approach and familiar with agile methodologies (Kanban, Scrum) and the concepts of MoSCoW, MVP.</li><li>3&#43; years in front office retail operations, preferably in luxury and in an international context.</li><li>High Communication skills to  act as  a facilitator with brands and the team</li><li>Very well organized and delivery oriented</li><li>Driven by transparency, curiosity, adaptiveness and proactivity</li><li>Proficiency in English, French is a plus</li></ul>Why work with us?Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

<div><div>Principali attività </div><div><ul><li>Realizzare un prodotto di borsetteria complesso, assemblando i vari componenti </li><li>Assemblaggio dei componenti nel rispetto dei tempi e della qualità richiesta </li></ul></div></div><div><div><ul><li>Preparazione: fustellatura, incollaggio, attaccatura e scarnitura </li><li>Assemblaggio completo della borsa a banco (no cucitura): foderature, montaggi in forma, rimboccare, montaggio accessori, assemblaggio maniglie, utilizzo macchina automatica ecc… </li></ul></div><div> </div><div>Requisiti richiesti </div><div><ul><li>Esperienza di almeno 5 anni nel ruolo </li></ul></div></div><div><div><ul><li>Ottima conoscenza del cartamodello </li><li>Ottima conoscenza del prodotto borsetteria: varie costruzioni </li><li>Uso delle macchine preposte </li><li>Capacità di Team work </li><li>Capacità di Problem Solving </li></ul></div></div><div><div><ul><li>Precisione e affidabilità </li></ul></div><div>  </div><div> </div></div>

Missione del ruolo 
 
Il/la candidato/a si inserirà all’interno del reparto di assemblaggio di un’azienda di pelletteria della Piattaforma Industriale Gucci, con sede a Piancastagnaio (SI) e si occuperà della realizzazione di prodotti di borsetteria.

<div><div><div><div>Principali responsabilità </div><div><ul><li>Effettuare il taglio dei pellami seguendo gli standard qualitativi richiesti   </li></ul></div></div><div><div><ul><li>Incollare e stirare le infustiture</li><li>Tagliare la pelle con macchine da taglio lama e/o trance classiche </li></ul></div><div> </div><div>Requisiti richiesti </div><div><ul><li>Esperienza di almeno 3 anni come tagliatore di pellami </li></ul></div></div><div><div><ul><li>Indispensabile conoscenza del taglio lama e gradita conoscenza degli altri principali metodi di taglio: a mano, a trancia, guardolo, laser  </li><li>Consolidata conoscenza dei materiali, delle macchine e del prodotto di borsetteria </li><li>Buone competenze informatiche  </li><li>Ottime competenze relazionali e di lavoro di squadra </li><li>Disponibilità al lavoro su 2 turni (6-14 /14-22)</li></ul>La società si impegna ad incrementare la diversità e l’inclusione nel proprio organico. Crediamo che la diversità in tutte le sue forme –genere, età, disabilità, nazionalità, cultura, religione e orientamento sessuale - arricchisca l’ambiente di lavoro, offrendo alle persone nuove opportunità per esprimere il proprio talento, sia individualmente che collettivamente, e contribuendo a promuovere la capacità di adattamento in un mondo in continua evoluzione. In qualità di datore di lavoro per le pari opportunità, la società accoglie e prende in considerazione le candidature di tutti i candidati qualificati, a prescindere dal loro background.</div></div></div></div>

Missione del ruolo 

Il/La candidato/a si inserirà all’interno del Reparto Taglio di un’azienda della piattaforma industriale Gucci con sede a Scandicci e si occuperà del taglio del pellame per i prodotti di pelletteria.

<div><div>Principali attività </div><div><ul><li>Realizzare un prodotto di borsetteria complesso, assemblando i vari componenti </li><li>Assemblaggio dei componenti nel rispetto dei tempi e della qualità richiesta </li><li>Scartatura, coloritura delle costole, assemblaggio completo della borsa </li></ul></div><div> </div></div><div><div>Requisiti richiesti </div><div><ul><li>Esperienza di almeno 5 anni nel ruolo </li><li>Ottima conoscenza del cartamodello </li><li>Ottima conoscenza del prodotto borsetteria </li><li>Uso delle macchine preposte: Stiratrici, mole a spazzola, tingibordo e scarnitrici </li></ul></div></div><div><div><ul><li>Capacità di Team work </li><li>Capacità di Problem Solving </li><li>Precisione e affidabilità </li></ul></div><div>  </div></div>

Missione del ruolo 

 

Il/la candidato/a si inserirà all’interno del reparto di assemblaggio di un’azienda di pelletteria della Piattaforma Industriale Gucci, con sede a Scandicci e si occuperà della realizzazione di prodotti di borsetteria

Role MissionTo provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador&#34; the philosophy and the culture of the Brand. Key Accountabilities <ul><li>Serve customers accordingly with Gucci selling ceremony </li><li>Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage </li><li>Guarantee cross and up-selling for all product categories </li><li>Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products </li><li>Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease </li><li>Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones </li><li>Ensure the achievement of individual and Store goals, enhancing and developing the business </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions </li><li>Contribute to manage the visual display of the products in accordance with Gucci visual standards </li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures </li><li>Ensure the products replenishment and physical inventory of merchandise </li><li>Follow Company grooming, accordingly with Gucci standards and policies </li></ul>Key Requirements <ul><li>Proven experience of 1-2 years in a similar role within fashion retail companies </li><li>Proven ability to drive and exceed individual and store result </li><li>Deep passion for fashion and luxury </li><li>Excellent commercial awareness and customers attitude </li><li>High flexibility and ability to adapt to different customers </li><li>Team-player mentality </li><li>Strong communication skills </li><li>Ability to work in a fast moving and dynamic environment </li><li>Luxury product knowledge</li><li>Fluent in Italian and English</li></ul>

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. 

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear. 

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Discover more about Gucci at www.gucci.com

RÔLEAu sein du département Visuel Merchandising, votre rôle consiste à soutenir l’activité quotidienne du département en participant à la conception et mise en page des supports guidelines à destination du service VM de chaque zone à l’internationale.MISSIONSGuidelines :<ul><li>Support sur les standards de présentation visuelle par catégorie de produits en lien (toute catégorie)</li><li>Participer à la création de rendus pour illustration des rotations visuelles de la collection</li></ul>Identité visuelle :<ul><li>Adapter les différents supports (Flash et General Guidelines, Seasonal Guidelines) à la charte image Saint Laurent</li><li>Soutien à la gestion d’impression des supports et assurer la conformité à l’image de marque des différents supports (font, logos, mise en page)</li></ul>Opérationnel; vous serez amené à vous déplacer :<ul><li>Durant les cessions de vente en showroom afin de participer à la retranscription de la stratégie produit</li><li>Durant les lancements de collections en boutique</li></ul>Ce stage basé à Paris 7, est à pourvoir dès Janvier 2024.Rejoindre la Maison Saint Laurent c’est : <ul><li>Intégrer une Maison de luxe ancrée dans son époque et incarnant l’esprit libre de la culture contemporaine, tout en restant fidèle à son héritage et son ADN</li><li>Participer à la croissance de la Maison et cultiver son savoir-faire de la mode</li><li>Faire partie d’un Groupe de luxe international offrant de nombreuses opportunités professionnelles</li></ul>PROFIL<ul><li>Issu(e) d’une formation type école de commerce, de mode, de graphisme (bac&#43;3 à bac&#43;5)</li><li>Idéalement une première expérience significative dans le visual merchandising</li><li>Appétence pour le luxe et sensibilité produits indispensables</li><li>Anglais courant obligatoire</li><li>Gestion de la suite Adobe (Photoshop/In-design/Illustrator)</li><li>Vous êtes organisé(e), autonome, proactif(ve), dynamique, rigoureux(se) avec une sensibilité visuelle forte</li></ul>Saint Laurent s&#39;engage à créer une main-d&#39;oeuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

A PROPOS DE SAINT LAURENT 


Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 
En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 
Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

Le vendeur accueille la clientèle, lui vend un produit de luxe, et la fidélise dans le cadre de la politique commerciale définie par Gucci et en respectant l’esprit de la maison.<div>Missions</div>Produit <ul><li>Développer une solide connaissance de l’histoire de la maison Gucci et de son patrimoine</li><li>Démontrer d’une excellente connaissance des produits</li><li>Veiller à la bonne tenue de la surface de vente et de la boutique conformément aux normes de présentations visuelles de la maison Gucci et du groupe.</li><li>S’assurer de la bonne présentation des produits dans le but de convaincre la clientèle : story telling</li><li>Maintenir une quantité suffisante et appropriée d’articles sur la surface de vente</li></ul>Communication <ul><li>Fournir un service exceptionnel à la clientèle en les accueillant selon les guidelines Gucci, en leur offrant des conseils personnalisés en fonction de leurs demandes et besoins</li><li>Favoriser la communication entre les membres de l’équipe et la clientèle</li></ul>Performance <ul><li>Atteindre ou dépasser ses objectifs de ventes tant au niveau individuel que ceux définis pour le département et pour la boutique</li><li>Réaliser ses objectifs KPI</li><li>Participer au service de retouche : prise de mesures, ajustements, gestion des réservations des clients, commandes et réception des articles</li><li>Aider à la reconstitution des stocks, à l’étiquetage et au rangement</li><li>Posséder une bonne connaissance et maîtrise de ses stocks</li><li>Effectuer les encaissements et tenir la caisse</li><li>Appliquer les procédures CRM pour développer le fichier clients de la boutique</li><li>Se conformer aux directives de sécurité de la boutique (prévention des vols et pertes)</li></ul><div>Compétences</div><ul><li>Ambassadeur de la maison et de ses valeurs</li><li>Connaissances produits et techniques de vente</li><li>Passionné par la mode et l’univers du luxe</li><li>Maîtrise de l’anglais, troisième langue appréciée</li><li>Bonne présentation, bonne élocution</li><li>Sens du service et de la persuasion</li><li>Maîtrise des codes du luxe</li><li>Travailler en équipe</li></ul><div>Profil type</div><ul><li>Bac Professionnel</li><li>BTS ou DUT</li><li>Expérience dans la vente</li><li>Expérience dans le luxe serait apprécié</li></ul>GUCCI s&#39;engage à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Fondée à Florence en 1921, Gucci est une maison emblématique du luxe Italien. Influente, innovante et progressiste, la marque réinvente une approche dynamique et moderne de la mode sous le génie du directeur artistique Alessandro Michele.
Éclectiques, contemporaines et romantiques, les créations Gucci incarnent la quintessence de l'artisanat italien par leur qualité et l'attention portée aux détails. 
Pour plus d'informations visitez www.gucci.com

Key Responsibilities<ul><li>Market Intelligence: consolidate inputs from the regions and channels on business trend, competitor offer, and products’ needs (You will also be regularly visiting the markets in keep yourself up to date with the trends and opportunities);</li><li>Buying activities: performing analysis to define Master Orders ensuring a balanced global product mix, aligning with the Collection Merchandising on the key seasonal messages and core product selection;</li><li>Inventory activities: work on stock level optimization across regions and channels to maximize sales; analyze selling trends highlighting actions on reorders or cancellations; constantly monitor monthly supply and slow movers;</li><li>Sales Activities: constant collaboration with regional buyers to gather product feedback and market needs in order to understand each market and exploit business opportunities; conduct qualitative analysis on a daily base and elaborate and share with Collection Merchandising and Merchandising Manager inputs in terms of Visual Merchandising and merchandise relocation;</li><li>Team Leadership: become a reference point for the assigned categories for regional merchandising teams and ensure a proper translation of HQ key messages into regional structures.</li></ul> Key Requirements<ul><li>At least 5 years of experience in a similar role in the luxury/fashion industry</li><li>Strong product sensitivity and passion for Silk and Soft Accessories categories</li><li>Experience in large volume distribution</li><li>Fluency in Italian and English</li><li>Sound analytical and numerical capabilities</li><li>Commercial awareness and strong business acumen</li><li>Educational background preferably in business management or similar</li><li>Excellent organizational, interpersonal and communication skills</li><li>Passionate about exceeding corporate goals, driving business results and going the extra mile in the daily work</li><li>Ability to manage multiple tasks in a fast-paced environment</li><li>Sound knowledge of the current market and consumer trends</li><li>Excellent Excel and PowerPoint skills</li></ul>Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Role Mission
The Silk&Soft Accessories Retail Merchandising Team is seeking a Retail Merchandising Coordinator to become the HQ point of contact for the Women’s and Men’s Silk, Textile, Hats & Gloves accessories for the regional buying teams.
You will be responsible to monitor the business performance of the assigned categories, being constantly up to date and informed on the market changes and client needs, and you will take decisions that will maximize our sales performance.

The role is based in our Headquarter in Florence and you will join a dynamic and passionate team, directly reporting to the WSLG, WBelts and Silk&Soft Accessories Retail Merchandising Manager.

<div>ROLE As a Store Director, you will be responsible for promoting brand engagement and loyalty to customers, in particular by building strong relationships with top clients, in order to drive business and meet the store goals. You will represent the company in all you do and be a proactive sales professional. You will have oversight of all processes in store and guarantee compliance with all procedures set by the Headquarters to ensure the store runs effectively and efficiently.MISSION <ul><li>Attract, develop, retain, and engage both clients and team members </li><li>Demonstrate sales leadership for team members by playing an active role on the shop floor and building relationships with clients</li><li>Implement action plans to achieve general targets and P&amp;L</li><li>Define targeted quantitative and qualitative goals and ensure they are achieved</li><li>Communicate high quality relevant feedback and analysis to HQ and team members</li><li>Awareness and sensitivity to your business environment, with up to date knowledge on market trends and competitors</li><li>Foster and maintain a positive work environment through open communication in order to motivate and engage the team</li><li>Ensure professional growth and training of team members with a through continuous coaching and development</li><li>Create development plans for sales staff and management in order to drive performance</li><li>Build a network who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clients</li><li>Ensure the store atmosphere upholds brand image</li><li>Maintain team behaviours and store appearance that are consistent with the standard of Saint Laurent service, image and values</li><li>Ensure all delicate situations regarding customer complaints and the overall sales process are dealt with accordingly</li><li>Ensure that all the processes are in compliance with legal, safety and internal requirements</li><li>Challenge current processes to ensure efficiency and effectiveness</li><li>Supervise warehouse stock and verify that it is in line with the store’s sales potential, by liaising with Merchandising Retail Director accordingly</li><li>Manage inventory activities taking into account related inventory results in collaboration with Back Office operations</li><li>Optimize stockroom management in order to make processes as efficient as possible in collaboration with the Back Office operations</li></ul>PROFILE <ul><li>3 - 5 successful years of experience in a managerial role</li><li>Significant experience in the sale of luxury goods or retail</li><li>Adaptable, transparent, dynamic and curios in your approach</li><li>High sensitivity to customer experience, engagement and loyalty</li><li>Exceptional persuasiveness and interpersonal skills</li><li>Attention to detail and highly organised</li><li>Willingness to be involved in an innovative projects</li><li>Efficiency in Microsoft Works (Word, Excel, PowerPoint)</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.</div>

ABOUT SAINT LAURENT 
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.  Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewellery, scarves, ties and eyewear.

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