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ALEXANDER MCQUEEN Chief Commercial Officer

Alexander McQueen - Regular
London - United Kingdom

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. Under the creative direction of Sarah Burton, the house produces critically acclaimed collections, driven by unparalleled vision and respect for craftsmanship. Burton was made Head of Design for womenswear in 2000 and was appointed Creative Director in 2010. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.

Alexander McQueen are currently seeking a Chief Commercial Officer who will report into the CEO as part of our Global HQ team based in Central.

The Chief Commercial Officer plays an instrumental role in driving our Brand’s distribution strategy to manage and grow the retail and wholesale business across markets globally. This person leads the Global teams driving retail performance, including retail operations and retail training, as well as having the WW Wholesale Director, and Commercial Insights Manager reporting to them.  Working closely with the Regional Presidents and the other members of the global HQ team, the Chief Commercial Officer will ensure that strategies are connected across all channels and properly executed.

How you will Contribute?

  • Execute in coordination with the Regional Presidents the retail strategy defined at HQ level

  • Define and embed the Commercial Strategy with the support of the WW Wholesale Director

  • Development and monitoring of the annual sales plan that aligns and underpins the strategy to achieve business objectives over the short, medium, and long term, in partnership with the Region Presidents, CFO and WW Wholesale Director

  • Fully leverage all enablers for sales growth across the business, ensuring that potential is maximised to drive profitable revenue and sustainable growth, e.g. identifying new personal shopping and Clienteling sales opportunities to maximise business growth

  • In partnership with the CRM department, ensures development of store CRM capabilities and implementation of client portfolio management

  • Apply the insight derived from relevant data to improve sales performance

  • Ensuring that Retail training, processes and structures are designed and implemented to support client experience centricity

  • Streamline retail operations processes and procedures to ensure that they are efficient and effective

  • Ensure internal control procedures are implemented and closely monitored.

Who you are?

  • C-level executive or senior professional with extensive experience from commercial roles in retail, managing a customer orientated retail organization with P&L responsibilities

  • Knowledge and experience of and of elevating brand positioning

  • Excellent communication.

  • An inspirational leader who can connect and inspire peers, partners and reports and is able to engage with stakeholders across the business to deliver results

  • Proven track record in building high performance, multi-function, global teams

  • Strong business acumen, numerical agility and forward-thinking

  • Demonstrating agile trouble shooting and advocate best practice sharing across teams and regions

  • Ability and willing to travel

Why work with us?

At Alexander McQueen together we push boundaries to create legacy. Everyone can make a difference and anything is possible.

We are passionate about beauty, creativity & quality. This is an opportunity to join our community of hard-working and talented individuals who are playing a part in the success of the House.

We offer a package of competitive benefits including, but not limited to -

  • Pension, private medical insurance & performance related bonus.

  • Clothing allowance, employee discounts & monthly lunch subsidy.

  • 25 days annual leave excluding Bank Holidays plus dedicated time for employee volunteering.

Diversity and Inclusion

At Alexander McQueen, we welcome applicants from all backgrounds and walks of life. We know that diverse skills, mindsets and experiences foster creativity and collaboration.

Please let our recruitment team know if you need support or reasonable adjustments to be made at any stage of the recruitment process. We will work with you to ensure that you have the best experience.

What’s next?

All applications will be considered and we will do our best to provide an answer as soon as possible.

  • Full time
  • Europe
  • United Kingdom
Apply

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