BALENCIAGA Sales Associate (Accessories)
Balenciaga - Regular
London - United Kingdom
We are currently seeking a Sales Associate who will report to the Accessories Department Manager as part of our team at Selfridges.
To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth.
How you will contribute
To develop and maintain good product knowledge and provide excellent customer service
An understanding of current products, trends and collections and ensuring that customers are informed and aware
To replenish stock and maintain high standards of merchandise and product presentation
Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company
Keep up to date with customer requirements and operating procedures
Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met
To ensure that all procedures and policies are understood. To carry out work according to those standards.
Personal appearance and presentation must be strictly in line with company standards
Adheres to Security and Health and Safety regulations
Opening & closing the Store according the needs of the business, in line with Company security rules
To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role
Who you are
Previous experience in a similar role
Experience in a customer service role with face-to-face customer contact
Ability to adapt to frequent change and a high pressure environment
Ability to initiate contact and communication
Motivated by being a team player with a common goal
Excellent communication and interpersonal skills with the ability to build and maintain relationships
Able to work in fast paced environments
A strong team player and considerate of colleagues
Ability to speak fluently a second language is highly preferable/advantageous
Why work with us
At Balenciaga, we are interested in the result of individual efforts. We identify, nurture and develop all kinds of talents, offering multiple resources and learning opportunities to optimize our professional growth. Dedicated to deepen creativity and innovation, we encourage the learning of know-how while helping professional development.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time
- United Kingdom