BOTTEGA VENETA Client Advisor

We are currently seeking a Client Advisor as part of our dynamic team in our Milano Rinascente Store.

How will you contribute:

SALES PERFORMANCE

• Finalizes sales targets achievements in line with Company strategy

• Efficiently manages time to accomplish the tasks assigned

• Represents Bottega Veneta brand image

CLIENT EXPERIENCE

• Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey

• Collects and updates client information to ensure an efficient use of CRM

• Embraces the clienteling culture of building strong and long-term relationship with clients

STYLING

• Understands luxury, the collections and fashion trends

• Works on silhouettes, brings alternative items to get clients to discover more about the collection

• With the creative vision in mind, confidently advices clients as to how they can style the pieces

STORE OPERATIONS

• Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful information

• Knows and applies company policies, procedures and guidelines

Who you are:

• Previous Sales experience preferably in Fashion & Luxury contexts

• Excellent client service attitude and high flexibility to adapt to several types of Clients

• Excellent communication and emphatic skills                  

• Good team player

• Multitasking, flexible

• Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio

• Fluency in English and Italian is mandatory

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.