GUCCI Client Advisor, London Selfridges

Key Accountabilities

• Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities

• Effectively uses cross- and upselling techniques to maximize sales opportunities

• Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques

• Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store

• Combines styling knowledge with the ability to mix-and-match products to best serve the client

• Develops local and international client base and seeks to recruit and develop top clients

Requirements

• Some experience working in a high-end fashion brand or hospitality

• Proven track record in achieving sales targets and develop clients

• Passion for and sound knowledge about Gucci and luxury fashion

• Works productively in a high-pressure, fast-paced environment

• Fluent in English, any additional languages would be a plus

• Ability to work varied hours/days, including weekends as needed