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SAINT LAURENT Store Director

Saint Laurent - Regular
Milano - Italy

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Role

Reporting to the Retail Director /Country Manager, the Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals.He/she represents the Company and is a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.

Mission

A Business Developer:

Attract, recruit, develop, retain, and engage customers

Implement action plans to achieve sales target and P&L

Communicate high quality relevant feedbacks and reporting to HQ and/or staff

Know and monitor business environment including local competition

A Talent Leader and Developer:

Identify, attract, recruit, develop and retain talents

Motivate and challenge the team on a regular basis

A Brand Promoter:

Promote the culture of the brand internally and externally

Ensure store atmosphere upholds brand image

Build a network of people who have an impact on local and international

Luxury business to develop customers’ loyalty (especially with Top Clients and VIPs)

A Process Manager:

Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization

Challenge current processes to ensure efficiency and effectiveness

Profile

  • Commitment to take part in an innovative project
  • Significant experience in the sale of luxury goods or retail
  • 3 to 5 years of successful experience in a managerial position (10 people)
  • High sensitivity to customers experience and loyalty
  • Exceptional interpersonal skills, persuasiveness
  • Precision, organizational skills
  • Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
  • High availability, responsiveness
  • Product and Fashion sensitivity
  • Mastering computer skills (Word and Excel)

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background

  • Full time
  • Europe
  • Italy
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