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GUCCI Security Manager - New York Fifth Avenue

Gucci - Regular
NEW YORK - United States of America

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group. A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry and Watches.

Role Mission

The Security Manager is responsible for the safety of assets and employees of Gucci America on a store level.  This position, in addition to supporting the Security/Loss Prevention Team, will help minimize loss of company assets while maintaining a safe and secure environment for our customers and employees.  The position is based at the New York Fifth Avenue Flagship Store and will oversee the New York Metro market.

Key Accountabilities

  • Work closely with the store management within area of responsibility to ensure safety and security of all employees;

  • Manage and train security staff on proper Loss Preventions techniques on recovering and/or preventing loss of company assets;

  • Drive achievement of shrink reduction goals for assigned area;

  • Participate in store meetings to increase awareness on safety initiatives and emergency/crisis management response and procedures;

  • Enforce all company policies and procedures;

  • Provide physical security expertise and ensure proper functionality of store security systems;

  • In support of corporate directives and investigations, work as a liaison with outside agencies to achieve a high level of security response and professionalism;

  • Maintain appropriate confidentiality through internal investigations; partner with store/district leadership, HR and legal to address issues and take corrective actions;

  • Maintain accurate records of all security related incidents and communicate as necessary;

  • Support management team on HR investigations, respond to security-related requests, and assist with video verification as needed;

  • Identify, investigate, and resolve all internal/external theft and fraud; minimize impact of loss and address new types of theft and fraud;

  • Following initial on-boarding leverage exception reporting to identify internal theft activity in assigned area;

  • Conduct security checklists and assessments within area of responsibility in accordance with loss prevention departmental requirements;

  • Partner with other departments to ensure proper security protection and execution of plans for new store openings and remodels and communicate installation issues for follow-up;

  • Direct responsibility for security event coverage within assigned metro market;

  • Participate in the recruitment and hiring of top talent for contract guard positions;

  • Assist in all LP projects (managing alarm systems and keys, physical enhancements, vendor related changes).

 Key Requirements

  • Associates Degree preferred;

  • 3+ years directly-related, multi-unit LP and/or Retail work experience;

  • Experience in driving successful loss prevention shortage control, safety/fire/accident reduction and fraud prevention programs;

  • Self-motivated individual who can be successful in a fast-paced environment;

  • Excellent written and verbal communication skills;

  • Must demonstrate the ability to be flexible and adapt to changing priorities

  • Excellent analytical skills necessary;

  • Microsoft outlook, word and excel proficiency;

  • Maintains confidentiality concerning all information and projects;

  • Values and exhibits the highest level of personal integrity;

  • Demonstrated ability to handle stressful situations with emotional control and resolve disputes in a diplomatic manner.

Key Behaviors

Considerate Thinker

  • Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

  • Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Accountable Achiever

  • Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

  • Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connection Builder

  • Builds trust-based relationships across boundaries and encourages collaboration

  • Adapts own style to communicate impactfully

People Enabler

  • Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Continuous Learner

  • Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

  • Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

  • Qualified candidates must have the proper work authorization to work in the United States


  • Full time
  • North America
  • United States of America

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