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 | Kering

Are you fearless in the face of a challenge? Are you tenacious? Do you have the ambition and work ethic for a successful career in luxury? If so, we want you on our team. We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business.&nbsp; Explore our job opportunities and join the world’s most influential luxury Group

Jobs for you - North America

HOW YOU WILL CONTRIBUTE<ul><li>Ensure the achievement of individual sales and store goals, enhancing and developing the business</li><li>Provide an exceptional customer service experience and demonstrate a strong knowledge of the products as well as Balenciaga history and message in accordance with Balenciaga’s client journey</li><li>Maintain an active, accurate, and organized client book with meaningful data you have captured, contact clients regularly and provide appropriate follow-up on all sales or client requests</li><li>Procure information about current trends and fashion history and weave into selling ceremony to discuss with clients and provide advice</li><li>Participate in a team environment; foster open and constructive communication with team members, being always collaborative and proposing effective solutions</li><li>Contribute to the execution of daily operational tasks per company directives</li></ul>WHO YOU ARE<ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role, exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Alberni Street team as a Sales Associate who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales Associate who will report to the Store Director. 

YOUR OPPORTUNITY 

The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and values of Balenciaga.

HOW YOU WILL CONTRIBUTEGENERAL RESPONSIBILITIES<ul><li>Achieve sales goals</li><li>Opening and closing of the store</li><li>Ensure stockroom is organized and is set up properly so staff can easily access merchandise</li><li>Assist management in overseeing day-to-day operations of store</li><li>Work towards balanced strengths in sales, operations, merchandising and personnel management</li><li>Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff</li><li>Ensure that Customer complaints and feedback are handled appropriately and in a timely manner</li><li>Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary</li><li>Enforce all sustainability policies that are implemented by the company both locally and globally</li></ul>STOCK, INVENTORY &amp; LOSS PREVENTION MANAGEMENT<ul><li>Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution</li><li>Cash Registers &amp; Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits</li></ul>VISUAL MANAGEMENT<ul><li>Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards</li><li>Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed</li></ul>STORE MAINTENANCE MANAGEMENT<ul><li>Oversee daily cleaning and physical up-keep of the inside and outside the store</li><li>Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property</li><li>Ensure proper levels of supplies are on hand at all times</li></ul>WHO YOU ARE  <ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role, exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Alberni Street team as a Sales &amp; Client Advisor with Keys who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Key Holder who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

HOW YOU WILL CONTRIBUTE<ul><li>Oversee policies and procedures according to Balenciaga’s Operations Manual and Global Stockroom Guidelines</li><li>Manage and perform daily shipping and receiving roles and responsibilities efficiently</li><li>Troubleshoot inventory discrepancies</li><li>Receive merchandise</li><li>Complete monthly store reconciliation</li></ul>REPAIRS<ul><li>In stores with CSR function, partner closely on repair management</li><li>Handle repairs in a timely manner and communicate concerns appropriately</li><li>Ship out repairs weekly and follow up as needed</li></ul>INVENTORY<ul><li>Perform cycle counts</li><li>Monitor and resolve negatives in a timely manner to prevent discrepancies</li><li>Maintain and organize HOH; proactively work to prevent LP and sales issues</li><li>Prepare and organize annual inventory according to Kering guidelines</li></ul>SUPPLIES AND COST MANAGEMENT<ul><li>Ensure costs are aligned with budget</li><li>Supplies (i.e., shipping, stationary, packaging, etc.) are well equipped at all times; order as needed</li></ul>OPENING &amp; CLOSING PROCEDURES<ul><li>Perform opening &amp; closing procedures according to Balenciaga and Kering Guidelines</li><li>Facilitates Management and Maintenance:</li><li>Coordinate HVAC, electrical, lighting, plumbing, fire monitoring, elevator maintenance, pest control, as well as store planning updates with corporate team</li></ul>REPORTING<ul><li>Ensure all necessary daily, weekly, monthly reporting is submitted (i.e., reconciliation, packaging, etc.)</li></ul>SALES AND SUPPORT<ul><li>Support the sales floor as needed</li><li>Work on additional projects as directed by management</li></ul>WHO YOU ARE<ul><li>6&#43; years of operational experience within luxury retail</li><li>Proficient in Microsoft Office Suite (Proficiency in Microsoft Excel and Word Processing), JDA, etc.</li><li>Ability to react quickly on your feet in a fast-paced environment</li><li>A strong communicator with proven ability to interact regularly with internal and external individuals</li><li>Ability to lift and move bulk merchandise</li><li>Proven ability to drive results</li><li>Excellent organizational skills</li><li>Commercial awareness and strong business acumen</li><li>Talent for managing, coaching and developing a team</li><li>Strong communication skills</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Alberni Street team as a Stock Manager who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Stock Manager who will report to the Store Director. 

YOUR OPPORTUNITY 

The Stock Manager is responsible for ensuring all HOH roles and responsibilities are performed effectively and in accordance with Balenciaga’s Operations Manual and Global Stockroom Guidelines. The Stock Manager works with store management to monitor and maintain store operations, inventory, budget, customer service, etc.

Role MissionThe Gucci Merchandising Manager, Men’s Leathergoods is responsible for the buying activities of these categories for the retail and eCommerce channels in North America. As the Merchandising Manager, you will buy with client centric focus, tailor the assortment for each market and store, and ensure seamless cross-functional in-season cooperation with other departments to support brand objectives and maximize sales and sell-through.Key AccountabilitiesBuying<ul><li>Adapt and implement the Worldwide (WW) buying strategy at the regional level based on market’s specificities/priorities;</li><li>Collaborate and coordinate special projects across categories during the buying campaign (capsules, holidays, buy now wear now, precious skin, caravans, etc.);</li><li>Perform in-season analysis and strategy proposal to optimize assortments by store;</li><li>Ensure that the carryover product assortment is consistently monitored and revised to maximize potential by store;</li><li>Coordinate and collaborate across various regional functions on launches, new store openings, renovations, closures, events, etc.;</li><li>Coordinate with Inventory Planning to define the rules for stock distribution of newness and carry over styles;</li><li>Monitor in-season cancellation proposals and follow up with Inventory Planning and Supply Chain;</li><li>Partner with other Merchandising team members in cohesive development and execution of merchandise assortment and buying plans.</li></ul>Analysis and Feedback<ul><li>Monitor category business to maximize business priorities/opportunities;</li><li>Monitor sales and sell-through and initiate appropriate strategies and tactics to optimize stock and boost sales;</li><li>Review competitor activity and monitor internal and external pricing to raise opportunities to optimize positioning on key products;</li><li>Collect and share qualitative comments on business to corporate merchandising counterparts;</li><li>Analyze stock level, delivery status, and merchandise allocation of assigned product categories in collaboration with Inventory Planning and identify growth opportunities.</li></ul>Store Visits<ul><li>Conduct regular store visits (Gucci and competitors) based on business needs;</li><li>Help highlight important product information, assortments and product buying strategies to store teams;</li><li>Participate and collaborate with the store teams in product knowledge training;</li><li>Work closely with visual merchandising and retail to address tactical opportunities around space allocation and product presentation;</li><li>Track and highlight market specific clientele purchasing patterns.</li></ul>Merchandise Planning<ul><li>Conduct sales plan reviews with regional and worldwide planning teams;</li><li>Evaluate sales potential by event/store to inform open-to-buy opportunities at store level;</li><li>Evaluate the sales potential of products and collections by functions, lines, and price ranges to cover different customer segments and nationalities.</li></ul>Visual Merchandising<ul><li>Provide strategic input for visual set-ups to positively impact business;</li><li>Provide visual merchandising with necessary buying information and collaborate to facilitate implementation of product presentation strategies on new and existing product;</li><li>Work together with other merchandising team members on cross-category projects to give visual merchandising complete visibility to execute actions;</li><li>Continuously share updates in carry over assortment strategies and performance to fine tune displays;</li><li>Share performance feedback and visual product priorities to help visual merchandising implement relevant strategies that will benefit the business.</li></ul>Key Requirements<ul><li>Bachelor’s degree in Fashion, Business, Finance, or related discipline desired;</li><li>A minimum of 4-5 years of relevant buying experience gained within a fashion and/or luxury environment;</li><li>Advanced proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Must be organized with the ability to manage multiple tasks in a fast-paced environment with changing priorities;</li><li>Excellent communication skills – verbal and written;</li><li>Flexibility to travel with short notice domestically and internationally approximately 30% to 40% of the business calendar year;</li><li>Able to work a demanding schedule, which can include on an ad-hoc basis evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New York CityFor individuals assigned and/or hired to work in New York City, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.A reasonable estimate of the current base salary range is $115,000 USD to $125,000 USD.EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

<div>Key Accountabilities</div><div><div><div><div>Team <ul><li>Support the development of strategies, identify business opportunities and the execution of key events, all while managing the operational efficiencies and processes;</li></ul><ul><li>Be the expert in all areas of the High End Customized program. Communicate pertinent information to your teams through daily, weekly or quarterly touch base and training sessions;</li><li>Develop and drive daily client relationships in high end customization to exceed store financial goals and personal KPIs;</li><li>Develop and lead cross category and floor working, ensuring your team can and do sell all categories across all floors.</li></ul>Client<ul><li>Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele;</li><li>Achieve business objectives by utilizing the company Consumer Management client segmentation strategy;</li><li>Full utilization of the various clienteling tools to activate, retain and grow team and personal client base;</li><li>Lead the execution of clienteling activities, developing actions to reach clear goals and KPIs;</li><li>Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered;</li><li>Manage and resolve customer issues, delighting and retaining the client relationship.</li><li>Strong grasp on KPI’s and ability to strategize when performance standards are not met;</li><li>Fully support and align with all key business initiatives and new product launches;</li><li>Lead and support Company driven local events and product launches, ensuring client attendance and sales results are met;</li><li>Travel within your market for individual one to one or group high end customization events.</li></ul>Product<ul><li>Monitor the performance of the assigned categories and proactively propose action plans to reach the targets;</li><li>Partner with the Store Director and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests in order to grow the business;</li><li>Partner with the Store Director and Visual Merchandising team to provide insights to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained;</li><li>Compile and share product feedback and market needs with the Customization and Special Projects Director;</li><li>Utilize digital platforms to support store and online product sales.</li></ul>Operations <ul><li>Build strong partnerships with members of the cross-functional teams such as Store Directors, Operations &amp; Logistics, Visual Merchandising, Buyers, Marketing and Communication, Consumer Management and Worldwide Merchandising to ensure a highly collaborative environment and quick decision making;</li><li>Monitor orders and have accountability for any aspects of the high end customization processes from start to finish</li></ul>Job Requirements<ul><li>Minimum of 1 year of sales management experience in retail, luxury retail, or service related industry.</li><li>Bachelor’s Degree in a related field is preferred.</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.</li><li>Ability to manage competing priorities in a fast-paced environment.</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen.</li><li>Strong verbal and written communication skills and excellent organizational skills.</li><li>Passion for the Fashion Industry.</li><li>Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism.</li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays.</li></ul>Key Behaviors: ExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Core Competencies<ul><li>Entrepreneurial spirit</li><li>Sales and Client focused</li><li>Developing/coaching others</li><li>Leading by example</li><li>Relationship builder</li><li>Effective communicator</li></ul>Work authorization: <ul><li>Qualified candidates must have the proper work authorization to work in Canada</li></ul>EOE M/D/F/V</div></div></div></div>

The GUCCI High End Specialist will be responsible for supporting the growth and development of the Company’s High End Customized program. Position responsibilities include building and strengthening high end customization awareness in the market, acquiring new clients, expanding store team's knowledge base of the high end customization products and programs by carrying out specific training initiatives. The GUCCI High End Specialist will represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers of the brand within the marketplace.

Role MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Lead Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client <ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li></ul><ul><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li></ul><ul><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New YorkFor individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $17.00 USD to $19.00 USD. EOE M/D/F/V

Role MissionAs a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. You will perform with high integrity in operations and loss prevention compliance, as well as in visual merchandising presentation. You are a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Associate Store Director, you are expected to represent the brand as the Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.Through the Eyes of the Client:  You Orchestrate the People and Operations Inside the StoreKey AccountabilitiesBusiness Leader<ul><li>Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability;</li><li>Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided;</li><li>Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches;</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support;</li><li>Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met;</li><li>Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards.</li></ul>Client Development<ul><li>Lead the team to consistently establish client relationships and propose local events through continuous networking;</li><li>Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty;</li></ul><ul><li>Support the development, implementation, and execution of company CRM initiatives by providing action plans to the team;</li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities;</li><li>Monitor monthly CRM database reporting.</li></ul>Operations<ul><li>Partner with the Store Director to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance;</li><li>Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards;</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;</li><li>Process incoming and outbound merchandise requests and shipment daily;</li></ul><ul><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;</li><li>Support and maintain visual merchandising standards set by world-wide headquarters;</li><li>Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters.</li></ul>Talent Management<ul><li>Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback;</li><li>Assist with the performance check-in process for all store employees and set annual employee goals;</li><li>Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent;</li></ul><ul><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;</li><li>Support a consistent and branded onboarding experience for all new hires;</li><li>Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service.</li></ul>Key Requirements<ul><li>Minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>Bachelor’s Degree is preferred;</li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Must possess an entrepreneurial vision;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage multiple tasks in a fast-paced environment;</li><li>Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook;</li><li>Commercial awareness and strong business acumen;</li><li>Strong verbal and written communication skills;</li><li>Excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which includes evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – CaliforniaFor individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $18.00 USD to $20.00 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

Role MissionAs a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. You will perform with high integrity in operations and loss prevention compliance, as well as in visual merchandising presentation. You are a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Associate Store Director, you are expected to represent the brand as the Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.Through the Eyes of the Client:  You Orchestrate the People and Operations Inside the Store Key AccountabilitiesBusiness Leader<ul><li>Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability;</li><li>Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided;</li><li>Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches;</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support;</li><li>Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met;</li><li>Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards.</li></ul>Client Development<ul><li>Lead the team to consistently establish client relationships and propose local events through continuous networking;</li><li>Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty;</li></ul><ul><li>Support the development, implementation, and execution of company CRM initiatives by providing action plans to the team;</li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities;</li><li>Monitor monthly CRM database reporting.</li></ul>Operations<ul><li>Partner with the Store Director to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance;</li><li>Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards;</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;</li><li>Process incoming and outbound merchandise requests and shipment daily;</li></ul><ul><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;</li><li>Support and maintain visual merchandising standards set by world-wide headquarters;</li><li>Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters.</li></ul>Talent Management<ul><li>Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback;</li><li>Assist with the performance check-in process for all store employees and set annual employee goals;</li><li>Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent;</li></ul><ul><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;</li><li>Support a consistent and branded onboarding experience for all new hires;</li><li>Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service.</li></ul>Key Requirements<ul><li>Minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>Bachelor’s Degree is preferred;</li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Must possess an entrepreneurial vision;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage multiple tasks in a fast-paced environment;</li><li>Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook;</li><li>Commercial awareness and strong business acumen;</li><li>Strong verbal and written communication skills;</li><li>Excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which includes evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in Canada</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Through the Eyes of the Client:  You connect me to the brand.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Ability to maintain regular and reliable attendance working a flexible schedule based on business needs which includes working up to 20 hours per week comprised primarily of weekend days (Friday, Saturday and Sunday) and occasional weekdays, if needed;</li><li>1&#43; years of prior service-related work experience;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Additional languages a plus;</li><li>Proficient with technology;</li><li>High school diploma or equivalent preferred.</li></ul>Competencies<ul><li>Service mindset with a passion for fashion, the brand and product;</li><li>Positive, friendly and outgoing manner;</li><li>A true connector with the ability to engage and build relationships with clients;</li><li>Demonstrates curiosity and a passion for learning;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.RewardsEligible employees may also participate in employee benefit and incentive programs, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.<ul><li>Competitive hourly wage plus  base commission</li><li>Employee Discount with Gucci and sister brands under Kering Group;</li><li>Time Away – Paid Floating Holiday, Sick and Safe Time;</li><li>Performance development and internal mobility in support of on-going growth  within organization;</li><li>401(k) plan with company matching contributions.*</li></ul>*Note: Availability of these rewards may be subject to work location &amp; employment type and may have certain eligibility requirements.Salary Range – New YorkFor individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $15.00 USD to $16.50 BGT USD. EOE M/D/F/V

Role MissionThe Gucci Security Specialist will support the store management team in leading the loss prevention responsibilities of providing a safe work environment while protecting the company assets. This role will also ensure the store maintains compliance with all security and loss prevention policies through training and auditing.Key Accountabilities<ul><li>Prevent losses through the teamwork and training with retail management and staff;</li><li>Handle emergency/crisis incidents while ensuring the safety and security of all store team members and clients;</li><li>Develop strategies to achieve and maintain shrink results that meet company expectations;</li><li>Support the vetting, training, scheduling, and overall management of vendor guards;</li><li>Participate in store meetings and conduct one-on-one trainings with the store team members to raise awareness of loss prevention and safety policies, procedures, and standards;</li><li>Partner with management to ensure that merchandise is protected in accordance with loss prevention sensoring and cabling directives;</li><li>Maintain a strong presence on the selling floor; </li><li>Support management team on completion of theft incidents, cash discrepancies investigations, and safety related reporting;</li><li>Foster and maintain professional partnerships with store team members;</li><li>Develop relationships with local law enforcement and LP/Security partners;</li><li>Ensure proper functioning of all store security systems such as CCTV, EAS, and Access Control;</li><li>Assist Regional Security Manager with special projects;</li><li>Support with all health and safety measures;</li><li>Assist management with the organization, preparation, and execution of physical inventories;</li><li>Proactively monitor store controls to identify potential dishonest employees.</li></ul>Key Requirements<ul><li>2&#43; years loss prevention and/or security-related work experience;</li><li>Strong verbal and written communication skills;</li><li>Ability to quickly and confidently evaluate circumstances and make timely decisions; </li><li>Experience in driving successful Loss Prevention, safety/fire/accident reduction &amp; fraud prevention programs.</li><li>Must be a self-motivated individual who can be successful in a fast-paced environment, with minimal supervision;</li><li>Flexibility for scheduling to meet business needs.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New YorkFor individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $24.00 to $27.00 USD. EOE M/D/F/V

Role MissionAs a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer centric attitude.You will lead from the selling floor, delivering real time coaching and feedback to achieve business and product category goals. You will develop and grow the talent within your team. The Team Manager will represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers of the brand within the marketplace.Key AccountabilitiesTeam <ul><li>Working on the selling floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience;</li><li>Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high;</li><li>Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift;</li><li>Lead morning briefings as and when required, delivering key business communication and daily objectives;</li><li>Develop and lead cross category focus, ensuring your team can and do sell all categories across all floors;</li><li>Conduct regular and monthly performance conversations, discussing results, opportunities and developing action plans;</li><li>Participate in attracting, recruiting, and onboarding a high performing team;</li><li>Monitor your team’s adherence to company policies and procedures; following up when needed.</li></ul>Client<ul><li>Lead and inspire your team to execute a superior client experience, ensuring each Client Advisor operates with a hospitality mindset;</li><li>Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele;</li><li>Achieve business objectives by utilizing the company consumer management client segmentation strategy;</li><li>Full utilization of the various clienteling tools to activate, retain and grow team and personal client base;</li><li>Lead the execution of clienteling activities with your team, developing actions to reach clear goals and KPIs;</li><li>Monitor client advisor performance and work on a daily/weekly/monthly plan to ensure clienteling excellence;</li><li>Lead by example on the selling floor in embracing the Gucci selling ceremony;</li><li>Manage the customer flow on the selling floor to ensure all clients are attended to and exceptional service is delivered;</li><li>Manage and resolve customer service issues with the end goal of retaining the client relationship.</li><li>Capture meaningful customer data for the purpose of building relationships to personalize prospect client development opportunities;</li><li>Monitor monthly consumer management database reporting;</li><li>Strong grasp on KPI’s and ability to strategize when performance standards are not met;</li><li>Fully support and align with all key business initiatives and new product launches;</li><li>Lead and support company driven local events and product launches, ensuring client attendance and sales results are met;</li><li>Model Gucci image through appropriate wardrobe and presence per the company grooming guidelines.</li></ul>Product<ul><li>Monitor the performance of the assigned categories and proactively propose action plans to reach the targets;</li><li>Partner with the Store Director and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests to grow the business;</li><li>Provide insights to Store Director and Visual Merchandising team to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained;</li><li>Partner with the Store Director and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring their awareness of market trends and competitors;</li><li>Utilize digital platforms to support store and online product sales.</li></ul>Operations <ul><li>Collaborate with Operations, Human Resources, Loss Prevention, and other cross functional departments while adhering to and enforcing all company policies and procedures;</li><li>Provide accurate monthly schedules, and leadership zoning, by analyzing peak hours to ensure adequate floor coverage;</li><li>Support and maintain visual merchandising standards set by the WW headquarters;</li><li>Maintain full organization of company assets in the back of house and front of house per the worldwide stock guidelines;</li></ul><ul><li>Daily maintenance of the consignment program to ensure compliance and adherence to company policy and procedures;</li><li>Responsible for tracking all special orders through merchandising communication;</li><li>Weekly communication of bestseller needs through the Business Planning replenishment program.</li></ul>Key Requirements<ul><li>Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>A Bachelor’s Degree in a related field is preferred;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Proven ability to drive positive client experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the fashion industry;</li><li>Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New YorkFor individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $65,000 USD to $72,000 USD. EOE M/D/F/V

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