GUCCI Stock Manager - Rodeo Drive Beverly Hills

In the capacity of GUCCI Stock Manager, you will shoulder the critical responsibility of orchestrating the stock organization, inventory, and stockroom logistics to uphold the store's operational excellence.

Your role encompasses supervising the process of shipping and receiving goods, ensuring the meticulous maintenance of inventory records, and proposing initiatives for ongoing enhancement in stock organization and stock movement efficiency. Moreover, you will lead the operations controller team, fostering adherence to company protocols and procedures, and upholding strict compliance with internal loss prevention policies.

• Guarantee the implementation of the Global Stock organization guideline aiming for a continuous improvement and optimization of the stock.

• Maintain an accurate and meticulously organized inventory within the store premises at all times. This involves overseeing negatives stock, consignments, holds and reservations, VIP & press requests, store cycle counts, and reconciling discrepancies under the guidance of the Store or Operations Manager.

• Fully lead and oversee the shipping and receiving process, reporting any issues to store management and inventory control team, taking the necessary steps to resolve them.

• Ensure timely and accurate merchandise replenishment between back of house and selling floor, or between remote stockroom locations.

• Ensure the timely movement of merchandise in accordance with directives from the Store or Operations Managers, meticulously adhering to prescribed procedures and guidelines. This includes overseeing store-to-store transfers, stock rebalancing, mark downs and damaged-goods flow.

• Coordinate and oversee client deliveries and all the omnichannel flows (iPad in store, collect in store, etc.) ensuring stock team accuracy and diligence on the respect of guidelines and processes.

• Find organizational solutions to make the items more accessible for the client advisors with the aim to reduce the client waiting time and improve the client experience, leveraging on the stock team organization to provide support to the selling ceremony (runners, client deliveries, etc).

• Update and maintain consistency of the product labels, price tickets on the shop floor, and items returned by clients including RFID association.

• Coordinate and support before and after sales repair activities.

• Generate regular reports on stock on hand and stock movements to monitor store-to-store conversion rate, shrinkage report and stock saturation, through the dedicated Analytics tool.

• Lead and manage your team in a positive, professional, and collaborative work environment ensuring constant ethical adherence to Company policies and procedures related to Loss Prevention & Stockroom Management. 

• Actively lead the annual Performance and Development Conversations activity with your direct reports ensuring quality and inspiring career conversations.

• Conduct regular and monthly OTOs with your team members related to performance, discuss results and opportunities, and develop action plans with them.

• Ensure compliance with Health and Safety regulations in the back of house, maintaining clear fire exits and addressing overstock-related risks and hazards.

• Assist in the physical maintenance of the store as needed.

• Supervise the accuracy of packaging stock management, support uniform order process and logistics, and manage the logistics of after-sale services.

• Keep yourself updated with the latest trainings and Company guidelines being the store's stock expert, sharing knowledge of stock techniques and procedures with the team.

• Minimum of 3+ years of stock management experience, preferably in the retail high street market or luxury retail.

• Excellent communication skills to collaborate in an international environment with store management, sales teams, and other staff members.

• High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team.

• Flexibility to work varied hours, including weekends and holidays, as required by the retail industry and with a “hands-on” approach, leading the team by example.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Excellent organizational and time-management skills and keen attention to detail.

• Proficiency in inventory management software, SAP, and Microsoft Office (Particularly Excel), knowledge of RFID system will be a plus.