GUCCI Area Clienteling Manager - Retail

Gucci - Regular
Nagoya - Japan

Role Responsibility

DRIVE THE BUSINESS

Setting monthly and Weekly Clienteling target in each area and engage Store Managers and Team Mangers on required contribution to targets and taking actions to achieve them.
Setting Retail & Clienteling event target in each area and engage store's on required contribution to targets and taking actions to achieve them.

PEOPLE MANAGEMENT AND DEVELOPMENT

Shares vision and give smart goals and information, clearly communicate Clienteling strategy.
Conducts regular review and provides constructive feedback, including individual development plans.

BUSINESS AND PROCESS AWARENESS

Reviews suggestions for improvements and develops proposals for the Retail dept and Client Engagement dept.
Supports the Stores in achieving the excellence delivering a consistent Gucci retail experience
Supports to Store Managers’ and Team Manager's proposals based on CRM for developing and executing Clienteling actions to locals.
Supports the Store Managers in monitoring client’s data quality