GUCCI - Client Advisor
Gucci - Regular
- Thailand
The Client Advisor is a Gucci Ambassador and is an integral role in nurturing brand loyalty. The key responsibilities include the delivery of excellent service to our clients and the achievement of the monthly sales objectives.
KEY ACCOUNTABILITY
1. SALES AND CLIENT SERVICE
Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
Proactive achievement of monthly sales objectives
Follow-up on client enquiries and requests, including after sales services, proactively and independently
Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
Exercise team work and collaboration to ensure that client needs are placed at top priority
2. VISUAL MERCHANDISING MANAGEMENT
Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines
3. OPERATIONS
Adhere to all in-store SOPs
Assist with cashiering and daily closing settlement
Stocks receiving and packing in the respective categories assigned
All other related duties as assigned by the Store Manager
4. INVENTORY CONTROL
Conduct category scans for inventory purposes
Assist with stock maintenance and cycle counts
Replenishment of display merchandise as required
REQUIREMENT
Proficiency in Mandarin
Well-groomed with a pleasant disposition
Customer service oriented and driven in sales
Inquisitive mindset with the ability to engage
Independent individual with strong decision making skills
Passionate in growing a career within the luxury fashion industry
- Full time
- Asie
- Thailand
