Job background
Ajouter à mes favoris Ajouté à mes favoris

GUCCI - Client Advisor

Gucci - Regular
Nuevo León - Mexico

To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand

Key Accountabilities

  • Serve customers accordingly with Gucci selling ceremony
  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Build and strengthen relationships with customers, deal with different nationalities and/or personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals, enhancing and developing the business
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
  • Contribute to manage the visual display of the products in accordance with Gucci visual standards
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with Gucci standards and policies

Key Requirements

  • Proven experience in a similar role within fashion retail companies
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
    • Full time
    • front.continent.central-america
    • Mexico
    Postuler

    Offres similaires

    Gucci
    PUBLIÉE LE 20/03/2019

    Monterrey Store Manager

    Regular
    Sales_Omni_Channel
    front.continent.central-america - Mexico - Nuevo León

    Gucci
    PUBLIÉE LE 26/03/2019

    GUCCI - Associate Store Manager

    Regular
    Sales_Omni_Channel
    front.continent.central-america - Mexico -

    Gucci
    PUBLIÉE LE 26/03/2019

    Department Manager

    Regular
    Sales_Omni_Channel
    front.continent.central-america - Mexico -

    Pomellato
    PUBLIÉE LE 16/05/2019

    POMELLATO - Store Manager Palacio De Hierro Interlomas

    Regular
    Sales_Omni_Channel
    front.continent.central-america - Mexico -

    Pomellato
    PUBLIÉE LE 16/05/2019

    POMELLATO - Sales Associate - Interlomas

    Regular
    Sales_Omni_Channel
    front.continent.central-america - Mexico -

    Gucci
    PUBLIÉE LE 21/06/2019

    GUCCI-Department Manager

    Regular
    Sales_Omni_Channel
    front.continent.central-america - Mexico - Ciudad de Mexico