BALENCIAGA - SAP Project Manager

How you will contribute

Key Responsibilities

1. Regional Governance & Stakeholder Management

• Strategic Interface: Act as the primary regional point of contact for Global SAP Teams and Central BPOs, ensuring total alignment on project objectives, scope, compliance, and deployment timelines.
• Cross-Functional Collaboration: Facilitate communication and break down silos across local departments (Finance, Supply Chain, Retail, E-comm, IT, and Business Intelligence) to ensure smooth decision-making processes.
• Steering & Reporting: Define, track, and monitor project health using advanced KPIs and dashboards. Proactively identify deviations (scope, timeline, budget) and implement decisive corrective actions.

2. End-to-End Project Delivery & Lifecycle Management

• Roadmap Execution: Lead and coordinate all regional project activities (planning, resource allocation, dependency mapping, and documentation) in strict alignment with the global rollout strategy.
• Risk Mitigation & Escalation: Identify, assess, and manage project risks. Establish proactive mitigation plans and manage regional escalation workflows to ensure zero impact on critical milestones.
• Testing & Quality Assurance: Coordinate, structure, and supervise User Acceptance Testing (UAT) phases. Ensure rigorous business validation, defect tracking resolution, and formal sign-offs prior to go-live.
• Data Readiness & Migration Strategy:  Supervise regional data cleansing, data mapping, and migration activities in collaboration with MDM (Master Data Management) and local teams to guarantee data integrity at cutover.

3. Change Management, Training & Adoption

• Adoption Strategies: Design and execute tailored regional change management initiatives, including stakeholder mapping, change impact analysis, and comprehensive communication plans.
• Training Excellence: Oversee all training tracks (train-the-trainer and end-user sessions), ensuring training materials are localized and that end-users achieve full autonomy before the go-live date.
• Hypercare & Business Continuity: Drive the transition from project to runtime. Orchestrate rapid issue resolution, mitigating post-go-live business disruption, and facilitating handover to regular Support teams.

4. New & Enhanced Value-Add Responsibilities

• Global Initiative Synergy: Identify opportunities where regional specificities can be mutualized or scaled as a global blueprint for other brands or regions within the group.
• Continuous Process Optimization: Collect localized post-deployment feedback, identify process bottlenecks, and actively advocate for central and regional enhancements in the Global SAP Template and Core deployment methodologies.

5. Rollouts & Deliveries of Connected Ecosystem Tools

•            Ecosystem Rollout Management: Drive and oversee the regional rollout, deployment, and localized delivery of key retail and operational satellite applications closely linked to SAP, specifically BOP, Keope, and FAST.

Who you are

Experience & Education

• Education: Master’s degree in business, Information Technology, Engineering, or a related field.
• Experience: 5+ years of solid experience managing complex implementation or rollout projects within an international or retail environment (Luxury/Fashion sector is a strong plus).
• Domain Knowledge: Strong cross-functional understanding of complex retail environments, including their integration with enterprise architecture and data warehouses.

Technical & Soft Skills

• Methodologies: Certified in Project Management methodologies (PMP, PRINCE2, or Agile/Scrum) is highly preferred.
• System Integration: Proven ability to navigate complex enterprise application landscapes.
• Communication: Exceptional communication, negotiation, and matrixed stakeholder management skills. Able to translate technical constraints into clear business impacts.
• Languages: Fluent in English (written and spoken) as the primary working language. Fluency in the local regional language is a distinct asset.

Why work with us?

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.