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23/01/2026
MAIN OBJECTIVES
The Store Front Office (SFO) POS Expert is part of the POS TECH team, collaborating with functional teams and other SFO experts to develop and maintain the POS solution for our brands globally.
He/She will be responsible for analysing new requirements about Oracle XStore POS and XOffice, as well as related retail systems.
He/She will work hand in hand with the product managers, as a proxy product owner.
KEY ACCOUNTABILITIES
Act as Expert for Oracle XStore POS and XOffice.
Work closely with product leads to translate business needs into technical solutions.
Collaborate on the integration of POS solutions with other retail and enterprise systems, such as ERPs, data platforms, PSPs, Tax Free service providers, and fiscal systems.
Work with development team, DevSecOps and Cybersecurity team to ensure optimal performance and security of the POS platform.
Collaborate closely with QA team to prepare and coordinate testing activities.
Support AMS team on troubleshooting incidents when needed.
Produce all the technical documentation required for each feature delivered.
Contribute to continuous improvement and innovation in store technology.
YOUR PROFILE
Proven experience with Oracle XStore POS, with at least 5 years of experience.
Solid knowledge of retail processes and strong communication skills are required.
Proficiency in English is mandatory.
KEY SKILLS AND COMPETENCIES
Technical & Methodological skills
Expertise in tech and digital landscapes, with a specialization in Retail
Strong knowledge of Retail platforms (XStore, XOffice, Payment solutions, iOSMobile Apps, etc.)
Technical knowledge of Java, SQL, APIs and XML
Mastery of Agile tools (Jira, Confluence, etc.)
Behavioral skills (Soft skills)
Team player
Ability to evolve in a complex and international ecosystem
Excellent communication skills
KEY RELATIONSHIPS
Functional and Direct report to the POS Tech Manager.
Functional report to other Senior POS experts. Strong relationship with SFO Product team, SFO Regional teams and AMS team. Daily work with service providers, such as Accenture and Oracle.