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    Alexander McQUEEN_Retail Director

    Alexander McQueen - Regular
    Tokyo - Japan

    Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Management: Defines and supervises the commercial strategy for the retail channel. Analyses KPIs to achieve commercial goals. Sub-Job Family Description - Area Retail: Provides strategic support to each store. The visible face of management in each of its stores. Acts as a reference point to help carry out activities and solve problems.

    Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

    Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

    At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:

    • Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
    • Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
    • Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
    • Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others. 

    How will you contribute?

    • To be responsible for setting up new stores and maintaining existing stores network in Japan.
    • To manage various pre-opening activities and plans of the new store
    • To manage and oversee the daily store operation such as sales, expense control, staff training, inventory management, security and safety, etc.
    • To formulate and implement strategic sales plan to achieve sales targets
    • To lead and motivate team members to achieve sales target and maintain a high standard of customer satisfaction
    • To collaborate with different teams to organize staff training / development programs for store staff to ensure store operation standards
    • To ensure competitive merchandise assortment and allocation in Japan to maximize sales achievement
    • To enhance operation efficiency as well as to ensure the effective implementation of business promotion initiatives and marketing programs at store level to enhance brand’s awareness
    • To perform other related ad hoc tasks and projects where necessary

    Required Skills:

    • Bachelor degree or above with at least 8-year hands-on retail sales or store operation experience in which 5 years at managerial level
    • Prior exposure in luxury goods or premium fashion brands with an established client based is preferred
    • Proven experience in new store set up and pre-opening procedures
    • Demonstrated strong sense of high-end fashion with sound knowledge in visual merchandising and promotions
    • Well organize and possess strong leadership, communication, and interpersonal skill
    • Good command of both spoken and written English and Japanese
    • Good PC skills such as MS Office
    • You will be able to demonstrate the desired Alexander McQueen behaviours. 

    Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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