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<div>Role Mission </div><div><div><div><div><div><div><div><div><div>As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.  Key Accountabilities Client Journey  <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li></ul><ul><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li></ul><ul><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li></ul><ul><li>Develop client base by recruiting new clients and developing existing ones.  </li></ul><ul><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li></ul><ul><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li></ul><ul><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul>  Sales Excellence <ul><li>Drive individual and collective sales results and maximize selling opportunities in-store and remotely.  </li></ul><ul><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li></ul><ul><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li></ul><ul><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li></ul><ul><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li></ul><ul><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li></ul><ul><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li></ul><ul><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul>Brand &amp; Product  <ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li></ul><ul><li>Proactively attend trainings to gain insights on product knowledge and selling techniques.  </li></ul><ul><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li></ul><ul><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li></ul><ul><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul>Operational Excellence <ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc.  </li></ul><ul><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li></ul><ul><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li></ul><ul><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li></ul><ul><li>Follow Company grooming at all times and according to Gucci standards and policies. </li></ul><ul><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li></ul><ul><li>Manage general store administration and functionality.  </li></ul>Requirements <ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li></ul><ul><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li></ul><ul><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.  </li></ul><ul><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li></ul><ul><li>Deep knowledge about and passion for fashion and luxury. </li></ul><ul><li>Excellent commercial awareness and client attitude. </li></ul><ul><li>High flexibility and ability to adapt to different clients and complex situations.  </li></ul><ul><li>Strong communication skills.  </li></ul><ul><li>Ability to work in a fast-moving and dynamic environment. </li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.”  </div></div></div></div></div></div></div></div></div>

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Job Description Summary
Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

<div><div><div>Role MissionAs a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory.  You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues.You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience.  This person must possess a positive attitude, excellent communication skills and a passion for the brand.Key AccountabilitiesOperations<ul><li>Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve;</li><li>Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;</li><li>Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner;</li><li>Maintain clear and accurate operations documents/procedures for reference purposes;</li><li>Submit all 8300 and tax-exempt forms as received;</li><li>Communicate all discrepancies/issues immediately to management;</li><li>Process repairs and damages on a timely basis according to company guidelines;</li><li>Assists with physical maintenance of the boutique;</li><li>Place orders as needed for all supplies for the office and store;</li><li>Ensure compliance with company standards, procedures, and security guidelines.</li></ul>Inventory<ul><li>Ensure an accurate and organized store inventory at all times;</li><li>Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li><li>Experience with technology to utilize internal retail systems and shipping software programs;</li><li>Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;</li><li>1 year of administrative or stock experience; preferably in a luxury environment;</li><li>Strong attention to detail and ability to multitask;</li><li>Familiar in Microsoft Word and Outlook;</li><li>Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</div></div></div><div><ul><li>Full time</li><li>Northern America</li><li>United States of America</li></ul>EOE M/D/F/V </div>

Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

<div><div>Role Mission As the Senior Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. You aspire to step into the sphere of store leadership by supporting certain activities related to management and store functions.   Key Accountabilities Client Journey <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li><li>Develop client base by recruiting new clients and developing existing ones to the top tier of the segmentation.  </li><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul>Sales Excellence <ul><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.  </li><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li><li>Assist, as the first point of contact, in resolving common client issues and needs.  </li></ul>Brand &amp; Product  <ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li><li>Proactively attend trainings to gain insights on product knowledge and selling techniques. </li><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li><li>Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management to ensure brand initiatives are understood (in case of a needed support on this management function).  </li></ul>Operational Excellence <ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, and general store administration activities.  </li><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li><li>Follow Company grooming at all times and according to Gucci standards and policies. </li><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li><li>Manage general store administration and functionality. </li><li>Perform management functions at the POS, inclusive of approval of client returns and exchanges (in case of a needed support on this management function). </li><li>Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store (in case of a needed support on this management function). </li></ul>Requirements <ul><li>4&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li><li>Passion and natural interest in relationship building and people engagement.  </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team. </li><li>Proven ability to perform certain complex tasks with accuracy and commitment.   </li><li>Proven ability to collaborate with teammates and act as a role model.  </li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li><li>Deep knowledge about and passion for fashion and luxury. </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li><li>Excellent commercial awareness and client attitude. </li><li>High flexibility and ability to adapt to different clients and complex situations.  </li><li>Strong communication skills, internally and externally.   </li><li>Ability to work in a fast-moving and dynamic environment. </li></ul></div></div>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in Canada</li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – Vancouver, British ColumbiaFor individuals assigned and/or hired to work in British Columbia, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.A reasonable estimate of the current base salary range is $21/hour CAD.EOE M/D/F/V

<div>Role Mission </div><div><div>As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.  </div><div> </div><div>Key Accountabilities </div><div>Client Journey  </div><div><ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li></ul></div><div><ul><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li></ul></div><div><ul><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li></ul></div><div><ul><li>Develop client base by recruiting new clients and developing existing ones.  </li></ul></div><div><ul><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li></ul></div><div><ul><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li></ul></div><div><ul><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul></div><div>  </div><div>Sales Excellence </div><div><ul><li>Drive individual and collective sales results and maximize selling opportunities in-store and remotely.  </li></ul></div><div><ul><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li></ul></div><div><ul><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li></ul></div><div><ul><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li></ul></div><div><ul><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li></ul></div></div><div><div><ul><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li></ul></div><div><ul><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li></ul></div><div><ul><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul></div><div> </div><div>Brand &amp; Product  </div><div><ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li></ul></div><div><ul><li>Proactively attend trainings to gain insights on product knowledge and selling techniques.  </li></ul></div><div><ul><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li></ul></div><div><ul><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li></ul></div><div><ul><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul></div><div> </div><div>Operational Excellence </div><div><ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc.  </li></ul></div><div><ul><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li></ul></div><div><ul><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li></ul></div><div><ul><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li></ul></div><div><ul><li>Follow Company grooming at all times and according to Gucci standards and policies. </li></ul></div><div><ul><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li></ul></div><div><ul><li>Manage general store administration and functionality.  </li></ul></div><div> </div></div><div><div>Requirements  </div><div><ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li></ul></div><div><ul><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.  </li></ul></div><div><ul><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li></ul></div><div><ul><li>Deep knowledge about and passion for fashion and luxury. </li></ul></div><div><ul><li>Excellent commercial awareness and client attitude. </li></ul></div><div><ul><li>High flexibility and ability to adapt to different clients and complex situations.  </li></ul></div><div><ul><li>Strong communication skills.  </li></ul></div><div><ul><li>Ability to work in a fast-moving and dynamic environment. </li></ul></div><div>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div><div> </div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      </div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.</div></div>

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

<div>Role Mission  </div><div><div>As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.  </div><div> </div><div>Key Accountabilities </div><div>Client Journey  </div><div><ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li></ul></div><div><ul><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li></ul></div><div><ul><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li></ul></div><div><ul><li>Develop client base by recruiting new clients and developing existing ones.  </li></ul></div><div><ul><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li></ul></div><div><ul><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li></ul></div><div><ul><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul></div><div>  </div><div>Sales Excellence </div><div><ul><li>Drive individual and collective sales results and maximize selling opportunities in-store and remotely.  </li></ul></div><div><ul><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li></ul></div><div><ul><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li></ul></div><div><ul><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li></ul></div><div><ul><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li></ul></div></div><div><div><ul><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li></ul></div><div><ul><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li></ul></div><div><ul><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul></div><div> </div><div>Brand &amp; Product  </div><div><ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li></ul></div><div><ul><li>Proactively attend trainings to gain insights on product knowledge and selling techniques.  </li></ul></div><div><ul><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li></ul></div><div><ul><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li></ul></div><div><ul><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul></div><div> </div><div>Operational Excellence </div><div><ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc.  </li></ul></div><div><ul><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li></ul></div><div><ul><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li></ul></div><div><ul><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li></ul></div><div><ul><li>Follow Company grooming at all times and according to Gucci standards and policies. </li></ul></div><div><ul><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li></ul></div><div><ul><li>Manage general store administration and functionality.  </li></ul></div><div> </div></div><div><div>Requirements </div><div><ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li></ul></div><div><ul><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.  </li></ul></div><div><ul><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li></ul></div><div><ul><li>Deep knowledge about and passion for fashion and luxury. </li></ul></div><div><ul><li>Excellent commercial awareness and client attitude. </li></ul></div><div><ul><li>High flexibility and ability to adapt to different clients and complex situations.  </li></ul></div><div><ul><li>Strong communication skills.  </li></ul></div><div><ul><li>Ability to work in a fast-moving and dynamic environment. </li></ul></div><div>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div><div> </div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      </div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.</div></div>

<div>Role MissionAs the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.  </div><div> </div>Client Journey <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li><li>Develop client base by recruiting new clients and developing existing ones.  </li><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul>  Sales Excellence <ul><li>Drive individual and collective sales results and maximize selling opportunities in-store and remotely.  </li><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul>Brand &amp; Product <ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li><li>Proactively attend trainings to gain insights on product knowledge and selling techniques.  </li><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul>Operational Excellence <ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc.  </li><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li><li>Follow Company grooming at all times and according to Gucci standards and policies. </li><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li><li>Manage general store administration and functionality.  </li></ul>Requirements <ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.  </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li><li>Deep knowledge about and passion for fashion and luxury. </li><li>Excellent commercial awareness and client attitude. </li><li>High flexibility and ability to adapt to different clients and complex situations.  </li><li>Strong communication skills.  </li><li>Ability to work in a fast-moving and dynamic environment. </li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in Canada</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.”  Salary Range – Vancouver, British ColumbiaFor individuals assigned and/or hired to work in British Columbia, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.A reasonable estimate of the current base salary range is $19/hour CAD.EOE M/D/F/V

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Role MissionThe Gucci Senior Operations Controller is responsible for providing operational support to the business by overseeing an efficient stockroom to ensure accurate inventory and the ability to prioritize the process of providing clients with exceptional service by supporting the selling process as needed.Key AccountabilitiesOperations<ul><li>Execute shipping and receiving process and report any issues to Store Director or Operations Manager, taking the necessary steps to resolve;</li><li>Ensure timely movement of merchandise as directed by Store Director or Operations Manager  while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;</li><li>Ensure an accurate and organized store inventory at all times – oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or  Operations Manager;</li><li>Develop and share ideas to increase efficiency and reduce operational costs;</li><li>Support the team in the selling process, ensuring the highest level of client experience;</li><li>Print and ticket merchandise, returns, and price adjustments;</li><li>Process repairs and damages on a timely basis according to company guidelines;</li><li>Assist with physical maintenance of the boutique when needed;</li><li>Pack, handle, and store merchandise according to Gucci standards;</li><li>Support store initiatives and projects on an as needed basis;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Minimum 2-3 years of retail experience, luxury or contemporary preferred;</li><li>Supervisory experience a plus;</li></ul><ul><li>Excellent written and communication skills;</li><li>Previous experience in retail or other service-related industry is preferred;</li><li>Ability to analyze information, identify business priorities, and problem solve;</li><li>Works with a high degree of integrity and strong ethic;</li><li>Ability to manage multiple tasks in a fast-paced environment;</li><li>Excellent organizational skills and attention to detail;</li><li>Experienced with technology to utilize internal retail systems and shipping software programs;</li><li>Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;</li><li>Team player attitude.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder<ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner<ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder<ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

.We are currently seeking a Stock Associate our dynamic team to support the back of house operations. ROLEThe Stock Associate will contribute to the boutique by maintaining the back-of-house operations and supporting the Sales &amp; Management team on the sales floor. As an ambassador of operational excellence, you will ensure seamless product flow and inventory accuracy to support an elevated client experience. This position will report to the Store Director and work closely with internal Operations partners. MISSION<ul><li>Manage and process daily shipping and receiving of product and deliveries.</li><li>Communicate shipment discrepancies to the Store Director and Operations partners in a timely manner to prevent inventory errors.</li><li>Replenish packaging materials, cash desk supplies, and operational materials as needed.</li><li>Process internal product transfers and client orders efficiently to meet client expectations.</li><li>Prepare and execute weekly and/or monthly cycle counts by product category.</li><li>Support preparation of stockroom and sales floor for annual inventory.</li><li>Partner with the Operations team to resolve inventory discrepancies, corrections, and adjustments.</li><li>Ensure stockroom and sales floor organization supports visual standards and enables ease of product access for the Retail Sales team.</li><li>Provide sales floor support as needed, including coverage and assistance with client transactions.</li><li>Manage supply orders for the boutique (internal and external vendors) in partnership with store management.</li><li>Execute price changes and ticket updates accurately.</li><li>Oversee shipping programs and ensure proper packaging for all outbound shipments.</li><li>Maintain an orderly workstation and adhere to all safety regulations, policies, and procedures.</li><li>Perform additional responsibilities as assigned by management.</li></ul>PROFILE<ul><li>Minimum 2 years of retail experience; luxury or contemporary experience preferred.</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Experience with shipping programs, inventory management systems, and inventory audits.</li><li>Proficient in Microsoft Excel.</li><li>Proactive, collaborative, and team-oriented mindset.</li><li>Ability to work independently with minimal supervision.</li><li>Familiarity with OMNI, RFID applications, and SAP is a plus.</li><li>Ability to frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds.</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT



Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April

2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear

We are currently looking for a Legal Specialist for our Global Legal Team, for a fixed term contract.How you will contribute?<ul><li>support the business on day-to-day privacy and compliance matters, providing practical legal assistance;</li><li>support internal approval processes and contribute to the legal and compliance assessment of business initiatives;</li><li>support the review and negotiation of commercial agreements, with a particular focus on privacy, compliance and regulatory provisions;</li><li>assist with the review of data processing agreements and other data protection documentation;</li><li>support third-party due diligence activities and related compliance assessments;</li><li>assist in handling data subject requests and with responses to supervisory authorities;</li><li>assist with the drafting, review and update of internal policies, procedures, guidelines and compliance documentation;</li><li>carry out legal and regulatory research, monitor relevant developments and prepare internal reports and practical guidance;</li><li>contribute to training and awareness initiatives on privacy and compliance topics;</li><li>work closely with internal stakeholders across functions and external counsel on projects involving privacy and compliance aspects.</li></ul>Who you are?<ul><li>Graduate in Law (focus on Privacy and Compliance would be considered a plus);</li><li>A previous experience of 1/2 years in a similar role would be a plus;</li><li>Fluent in Italian and English;</li><li>Proficient Microsoft Office Package;</li><li>High ethical standards, discretion, and professional integrity;</li><li>Organizational skills and ability to handle multiple tasks and meet deadlines in a fast-paced environment;</li><li>Detail-oriented, dynamic and proactive;</li><li>Teamwork and good relational skills.</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta.
Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook.
An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.

Your opportunityWe are seeking a talented Senior Graphic Designer to join our new dynamic graphic team at BALENCIAGA.How you will contribute As a Senior Graphic Designer, you will:<ul><li>Collaborate with the Head of Graphics and the Design team to conceptualize and develop graphic concepts in line with the creative direction.</li><li>Conduct research and generate innovative design concepts for graphics that resonate with our brand identity.</li><li>Create and refine high-quality graphics using advanced proficiency in Adobe Illustrator and Photoshop.</li><li>Demonstrate a strong understanding of graphic design specifically for apparel, including product branding, typography, logo and icon design, illustration, colour applications, and storytelling.</li><li>Support the complete design process from initial research and concept development to final artwork creation and production sign-off.</li><li></li></ul>Who you are <ul><li>A minimum of 8 years of professional experience in Graphic Design, preferably within the fashion industry.</li><li>Exceptional attention to detail with the ability to meet seasonal deadlines consistently.</li><li>Proven experience working as a graphic designer in a professional capacity with strong portfolio.</li><li>Strong collaboration skills with the ability to work both independently and collaboratively within a team environment.</li><li>A deep understanding and passion for streetwear and luxury fashion and contemporary culture.</li></ul>Why work with us? We are looking for a &#39;creative&#39; individual who thrives in a fast-paced environment and is eager to contribute to a prestigious luxury fashion house.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us 
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.
Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.
From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

La nostra visione, la nostra ambizione, i nostri valori, le nostre Maison. Scopri il mondo Kering.

Entrare in Kering significa avere nuove opportunità, raggiungere i propri obiettivi professionali e poter costruire la carriera dei propri sogni. Vuoi saperne di più? Leggi le testimonianze di chi già lavora in Kering e scopri com’è lavorare con noi.

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Motivanti. Coinvolgenti. Audaci. Autentiche. Le persone che lavorano in Kering stanno stabilendo nuovi standard per il lusso contemporaneo. Entra a far parte del nostro team.

Stiamo cercando persone con passione per il lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business. Scopri le nostre opportunit&agrave; di lavoro e unisciti al gruppo del lusso pi&ugrave; influente al mondo.

<div>We are currently seeking a CRM Director to join our Global Marketing team.Sitting at the heart of our global marketing organization, in a dynamic team driving data-power transformation, the CRM Director plays a pivotal role in shaping how we engage, understand and nurture our clients across all touchpoints. With the purpose to elevate the client journey within our Maisons, enhancing personalization, loyalty and long-term brand desirability, the CRM Director will support the Maisons in delivering more narrowing and effective client experience.</div>Your opportunityAs CRM Director you will lead the definition and the execution of the Group’s CRM strategy, supporting the Maisons with tools, insights and frameworks. You will lead the evolution of CRM platforms, oversee data activations, scale geographical best practices to support business growth. You will work closely with Global Mkt, Media, Digital, Sales and the Maisons team to ensure governance and alignment across the Group.How you will contributeLeading the Group’s CRM vision strategy and roadmap, aligning CRM capabilities with business objectives.Deploying CRM guidelines, frameworks and best practices for all the Maisons.Drive segmentation, targeting and personalization strategies to maximize client experience and engagement.Lead and improve cross-functional working groups with Maisons, media and data teams to ensure alignment and consistent execution.Support local teams through training and capability building.Manage key external partner and tech vendors.Who you are8/10 years of experience in CRM or data driven marketing roles ideally within beauty, retail, fashion luxury.Proven track records in scaling CRM strategies across multiple markets and brands.Proven experience scaling CRM strategies across markets or MaisonsAnalytical mindset.Excellent communication skills and ability to influence.Demonstrated leadership, strategic approach with hands on execution skills and solution-oriented mindset.Why work with usYou will contribute to high impact strategic initiatives, collaborating with teams across the Maisons and the world, influencing how to build lasting relationships with clients. You will join a Group that is reshaping its organization around client centricity and innovation with the challenge to accelerate at Group level CRM excellence in a fast-evolving data driven environment.Kering is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.Nous sommes actuellement à la recherche d’un(e) Directeur/trice CRM pour intégrer notre équipe Marketing Globale.Au sein de notre organisation Marketing Globale dans une équipe dynamique en charge de la transformation, le Directeur CRM joue un rôle clé dans la manière dont nous engageons, comprenons et accompagnons nos clients sur l’ensemble des points de contact. Avec pour objectif d’élever l’expérience client au sein de nos Maisons, en renforçant la personnalisation, la fidélité et la désirabilité de la marque sur le long terme, le Directeur CRM soutiendra les Maisons dans la mise en place d’expériences clients plus ciblées et plus efficaces.Votre opportunitéEn tant que Directeur CRM, vous piloterez la définition et l’exécution de la stratégie CRM du Groupe, en accompagnant les Maisons avec des outils, des insights et des cadres méthodologiques. Vous dirigerez l’évolution des plateformes CRM, superviserez les activations data, et déploierez les meilleures pratiques géographiques pour soutenir la croissance du business. Vous collaborerez étroitement avec les équipes Global Marketing, Media, Digital, Sales et les équipes des Maisons afin d’assurer la gouvernance et l’alignement au sein du Groupe.Comment vous allez contribuerPiloter la vision, la stratégie et la feuille de route CRM du Groupe, en alignant les capacités CRM avec les objectifs business.Déployer les lignes directrices, cadres et meilleures pratiques CRM pour l’ensemble des Maisons.Développer les stratégies de segmentation, de ciblage et de personnalisation pour maximiser l’expérience et l’engagement client.Animer et améliorer les groupes de travail transverses avec les Maisons, les équipes media et data pour garantir l’alignement et une exécution cohérente.Accompagner les équipes locales via des formations et le développement des compétences.Gérer les partenaires externes clés et les prestataires technologiques.Qui vous êtes8 à 10 ans d’expérience en CRM ou en marketing data-driven, idéalement dans la beauté, le retail ou le luxe.Expérience avérée dans le déploiement de stratégies CRM à grande échelle, sur plusieurs marchés et marques.Expérience confirmée dans la mise en place de stratégies CRM au sein de différents marchés ou Maisons.Esprit analytique.Excellentes compétences en communication et capacité d’influence.Leadership démontré, approche stratégique avec une forte capacité d’exécution et un esprit orienté solutions.Pourquoi nous rejoindre ?Vous contribuerez à des initiatives stratégiques à fort impact, en collaborant avec des équipes à travers les Maisons et le monde, influençant la manière de construire des relations durables avec les clients. Vous rejoindrez un Groupe qui repense son organisation autour de la « centricité client&#34; et de l’innovation, avec le défi d’accélérer l’excellence CRM au niveau du Groupe dans un environnement data-driven en évolution rapide.Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion.

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-à-porter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 44 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 14,7 milliards d’euros en 2025.

Intitulé de poste : Concepteur CAODescriptif de poste : Poste rattaché au Responsable technique de l’atelier. Au sein de l’atelier Boucheron vous participez à la conception 3D de pièces uniques de Haute- Joaillerie. A partir d’un cahier des charges défini par les équipes de Création, Marketing et Développement vous participez au développement de collections en collaboration avec les experts joailliers de l’atelier, dans le respect des coûts et des délais accordés au projet.Vos missions principales seront les suivantes :Conception de produits de Haute Joaillerie pour l’atelier interne : <ul><li>Développement de pièces uniques et de petite répétition de haute joaillerie dans le respect de l’esthétique souhaitée, de l’exigence qualité de notre Maison, et de l’engagement délai et coûts du projet</li><li>Réalisation des fiches techniques des produits développés, fiche de montage, nomenclature et plan de serti</li><li>Gestion des impressions 3D</li><li>Amélioration de la base de données techniques</li></ul>Profil : Vous êtes autonome et vous considérez essentiel d’échanger avec les joailliers pour avancer sur vos projets.<ul><li>Sens aigu du service client, persévérance, flexibilité face aux imprévus </li><li>Structuré(e) et organisé(e) </li><li>Dynamique, réactif/ve, autonome </li><li>Excellent relationnel et forte adaptabilité </li><li>Intérêt pour l’innovation </li><li>Sens du travail en équipe</li></ul>Compétences requises : <ul><li>Solide expérience en CAO dans le secteur de la joaillerie</li><li>Maitrise de Rhinocéros</li><li>Solidworks serait un plus</li></ul>Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

McQueen is a British luxury house founded by Lee Alexander McQueen. Established in London in 1992, the house joined the Kering Group in 2001 and has been under the creative direction of Seán McGirr since December 2023.From its inception, McQueen has been defined by its expression of individuality and subversive strength, pushing the boundaries of British tailoring traditions. Today, with a design studio and atelier based in London, the house upholds its foundational values, known for its uncompromising creative vision and incisive tailoring.  At McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>We are looking for a Client Advisor (Full Time - 40 hours) for our store in Bicester.The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the McQueen clientele.How will you contribute?<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Follow Company grooming, accordingly with McQueen standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills<ul><li>You will be able to demonstrate the desired McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Your opportunity We are looking for a proactive and highly motivated IT Analyst to join our team, diving into a fast-paced, international environment. You will be the bridge between complex business needs and technical execution.How you will contribute<ul><li>Analyze and understand business requirements to define the best IT solutions, ensuring they support business processes;</li><li>Effectively manage SAP FMS MM module, respecting customizing and development rules, with a specific focus on the Procure-to-Pay flow, particularly regarding Purchase Requisitions (PR) and Purchase Orders (PO);</li><li>Actively participate in IT Supply Chain and Logistics projects, supporting the internal team in all phases of SAP solution implementation;</li><li>Carry out and lead Unit Tests and User Acceptance Tests (UAT) in collaboration with Key Users and business partners;</li><li>Act as the first point of contact for internal queries, creating, analyzing, and validating detailed functional specifications;</li><li>Facilitate design sessions with partners to define the most efficient solutions to implement;</li><li>Support project management responsibilities, including monitoring timings and technical goals;</li><li>Coordinate with external consultants to ensure project alignment and delivery;</li><li>Create internal and user documentation;</li><li>Act as the primary reference for AMS (Application Maintenance Services);</li><li>Report to the IT Senior Project Manager to follow up on projects and propose new system-based or process solutions to improve overall efficiency and user satisfaction.</li></ul>Who you are<ul><li>Degree in Computer Science, Engineering, or a technical field.</li><li>4-5 years of experience in similar roles</li><li>Solid knowledge of SAP MM, with a specific focus on the Procure-to-Pay flow</li><li>Technical mindset</li><li>Result-oriented and driven by curiosity</li><li>Excellent knowledge of the English language</li><li>Teamwork attitude and collaborative spirit</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow.  Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.  Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About Us 
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità:Stiamo ricercando un Addetto/a ai Forni che, riportando al diretto Responsabile di Reparto, entrerà a far parte della nostra Manifattura a Sesto Fiorentino (FI).Sarai parte del team degli addetti ai Forni, lavorando in coppia o in squadra nella gestione delle attività di conduzione e carico/scarico dei prodotti sui carri o sul nastro di cottura.Come contribuirai:<ul><li>Carico e scarico dei prodotti sui carri o sul nastro di cottura seguendo le specifiche indicazioni di posizionamento del prodotto;</li><li>Controllo qualità del prodotto in entrata e in uscita dalla cottura;</li><li>Utilizzo di transpallet per il trasporto delle unità di movimentazione contenenti il prodotto all’interno della area di lavoro.</li></ul>Chi sei:<ul><li>Hai maturato esperienza nel lavoro su turni;</li><li>Sei disponibile a lavorare su 3 turni (compreso il turno notturno);</li><li>Possiedi una spiccata predisposizione a lavorare in squadra;</li><li>Sei puntuale e responsabile.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About BrioniSince 1945, the Brioni style has embodied effortless modern elegance. It originates from excellence rooted in in-house sartorial savoir-faire and continuous research into exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled Made in Italy ready-towear, leather goods, shoes, and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni continues to stand as a symbol of Italian craftsmanship and timeless sophistication.Further information is available at <a href="https://www.brioni.com/" target="_blank">https://www.brioni.com</a>ROLE MISSIONThe Merchandiser Intern provides operational support to the entire merchandising team in all activities related to collection development, with a particular focus on analytical aspects across both the Retail and Wholesale networks.KEY ACCOUNTABILITIES<ul><li>Supporting sales analysis and overall performance monitoring</li><li>Assisting in the creation of periodic reports</li></ul>Supporting the Merchandising team in the following activities:<ul><li>Development of the seasonal collection briefing</li><li>Data collection, market and competitor analysis</li><li>Preparation of materials for product presentations and training sessions</li><li>Development of collection pricing structures</li><li>Collaboration with the Creative and Product departments in all activities related to collection development</li><li>Support during buying sessions and showroom sales activities</li><li>Sell-in and sell-out analysis</li></ul>KEY REQUIREMENTS<ul><li>Excellent knowledge of MS Office</li><li>High analytic skills</li><li>Fast learning, proactivity and flexibility</li><li>Ability to work under tight deadlines</li><li>Passionate for fashion and apparel world</li><li>Teamworking</li><li>English fluent</li><li>University Degree in Economics or related studies</li></ul>

We are looking for a Retail Marketing CoordinatorAs a key member of the Marketing team, you will be responsible for developing and implementing 360° marketing plans across all distribution channels in Italy (DOS, Franchising, Wholesale), ensuring alignment with brand guidelines and maximizing business performance.Directly reporting to the Marketing Manager, you will play a strategic role in driving brand visibility and commercial results through integrated marketing activations tailored to each channel&#39;s specific needs.Role PurposeThe Retail marketing Coordinator will develop and execute comprehensive marketing strategies across DoDo&#39;s Italian distribution network, encompassing Directly Operated Stores (DOS), Franchising (FHS), and Wholesale (WHS) channels. This role requires a strategic yet hands-on approach to create impactful marketing initiatives that drive customer engagement, partner satisfaction, sales growth, and brand experience.In this strategic role, you will be responsible for designing customized marketing plans, managing events from briefing to implementation, collaborating with cross-functional teams, and maintaining direct relationships with wholesale partners to ensure brand consistency and commercial excellence.<div></div>Key Responsibilities<ul><li>Develop and implement 360° marketing plans for DOS, Franchising, and Wholesale channels in Italy, ensuring alignment with brand guidelines and communication strategy</li><li>Design and execute channel-specific marketing activations with a primary focus on Retail (DOS and FHS) and strategic support for Wholesale partners</li><li>Brief, develop, and implement events across all three channels, creating modular formats tailored to each distribution type</li><li>Manage direct interface with Wholesale clients, negotiating and implementing customized marketing initiatives that maximize partner engagement and ROI</li><li>Allocate and monitor marketing budgets across channels, ensuring optimal resource distribution and tracking performance metrics</li><li>Create PowerPoint presentations to support strategic projects, campaign proposals, and results analysis for internal stakeholders</li><li>Execute operational tasks including creation of Purchase Requisitions, supplier registration, and coordination of shipments to clients and/or suppliers</li><li>Monitor, analyze, and present campaign results using advanced Excel skills to track KPIs and inform data-driven decisions</li><li>Coordinate in-store and partner events, working closely with external agencies, suppliers, and internal stakeholders</li><li>Support Area Managers on day-to-day activities including new store openings, project presentations, and local marketing initiatives</li><li>Collaborate cross-functionally with Brand Image, Digital and Media, Commercial team, Procurement, and Administration teams to ensure seamless execution</li><li>Maintain brand consistency across all touchpoints while adapting messaging to channel-specific requirements</li></ul><div></div>Profile &amp; Requirements<ul><li>Experience: Minimum 5 years in trade marketing, retail marketing, or channel marketing within the luxury, fashion, or jewelry sectors</li><li>Channel Expertise: Proven experience managing marketing activities across multiple distribution channels (Retail DOS, Franchising, Wholesale) with ability to tailor strategies to each channel&#39;s needs</li><li>Strategic Mindset: Ability to develop comprehensive 360° marketing plans that integrate events, CRM, visual merchandising, and promotional activities while maintaining brand positioning</li><li>Technical Skills: Advanced Excel proficiency for budget management, performance tracking, and data analysis; strong PowerPoint skills for compelling presentations</li><li>Soft Skills: Excellent organizational and project management abilities; strong negotiation skills for partner management; hands-on execution mindset combined with strategic thinking; ability to manage multiple projects simultaneously in a fast-paced environment</li><li>Languages: Fluent Italian and English (written and spoken); additional languages are a plus</li></ul>

Founded in Milan in 1994, DoDo was the first luxury brand to offer "talking charms"—jewels that combine playful storytelling with deep emotional meaning. As part of the Kering Group, we are a pioneer in sustainability, being one of the first jewelers to use responsible gold in all our creations. Our mission is to champion inclusivity, self-expression, and environmental protection.

ABOUT US Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.Qeelin is part of the global Luxury group Kering.  To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.HOW YOU WILL CONTRIBUTE <ul><li>Directly report to the International Product and Merchandising Director</li><li>Prepare weekly and monthly CRM reports to support business insights and decision‑making.</li><li>Support CRM system enhancements and coordinate cross‑functional activities to implement a holistic CRM approach.</li><li>Coordinate assigned projects and support the preparation of required documentation for external assessments.</li><li>Assist in coordinating product‑related initiatives and provide administrative support for product launch and various ad‑hoc tasks as assigned.</li></ul>WHO YOU ARE<ul><li>Bachelor’s degree in Business Administration or related discipline (fresh graduates are welcome)</li><li>Relevant experience in CRM or project management is preferred</li><li>Strong organizational and analytical skills with high attention to detail.</li><li>Ability to manage multiple tasks and collaborate cross‑functionally.</li><li>Proficient in both spoken and written English and Chinese (Mandarin &amp; Cantonese)</li><li>Proficient in Microsoft Office applications; experience with CRM systems is an advantage.</li><li>Detail-oriented, self-motivated, and able to work independently</li><li>Available to work for 5 full days per week</li></ul>HOW WORK FOR US ?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.Data collected will be for recruitment purpose only.

Talenti

talenti

Chi siamo

La vita in Kering

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Sviluppare il talento

Opportunità di lavoro

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MCQUEEN Client Advisor

KERING EYEWEAR - IT Analyst (MM)

GINORI 1735 - Addetta/o ai Forni - Bianco

BRIONI Merchandiser Intern

DODO Go To Market Coordinator

QEELIN CRM & Projects Intern