Kering

Talenti

MAPPA DEL SITO

CONTATTI

NOTE LEGALI

CREDITI

INFORMATIVA SULLA PRIVACY

POLITICA SUI COOKIE

Creativity is our Legacy

La nostra strategia

Kering in sintesi

Scopri Kering

La nostra storia

40, rue de Sèvres

"Kering, di granito e di sogni ", un libro per celebrare la storia del Gruppo

Cultura e Patrimonio

Consiglio d’amministrazione

Comitato esecutivo

Etica e condotta aziendale

La nostra governance

Empowering Women

Kering Foundation

Women In Motion

Kering for Women

News

Kering Highlights

Gucci

Saint Laurent

Bottega Veneta

Balenciaga

McQueen

Brioni

Moda e Pelletteria

Boucheron

Pomellato

DoDo

Qeelin

Gioielli

Ginori 1735

Kering Eyewear

Others

Il nostro Gruppo

Le nostre Maisons

Chi siamo

Lavorare con noi

Immaginare il tuo percorso

Trovare l’equilibrio

Un luogo per ogni talento

Supportare i giovani talenti

Sviluppare il talento

La vita in Kering

Opportunità di lavoro

Un impegno di lunga data

Made To Matter

Il nostro EP&L

Informative ESG

Performance ESG

Misurare il nostro impatto

Strategia per il clima

Riduzione

Ripristino e rigenerazione

Rallentare il cambiamento climatico

Strategia sulla biodiversità

Strategia idrica

Regenerative Fund for Nature

Benessere animale

Preservare il pianeta

I diritti umani nella supply chain

Le donne della nostra supply chain

Preservare l’artigianalità

Le persone della nostra supply chain

Obiettivo circolarità

Materie prime

Laboratori di innovazione

Processi produttivi

Nuovi modelli di business

Upcycling, riciclo e rigenerazione

Innovare per il futuro

Notizie

Pubblicazioni e video

Fashion Our Future Podcast

Notizie e risorse

Corporate governance

Breakdown of share capital

About Kering & key figures

Kering share & Dividend

Publications

Regulated information

Being a shareholder

Your publications

General Meeting

Shareholders information

Debt financing and other information

Financial calendar

Capital Markets Day

Shareholders' contacts

Approfondimenti

Archivio loghi

Archivio

I Nostri Contatti

 | Kering

About usFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.  From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.  Your opportunityWe are seeking an Assistant Manager, Retail &amp; Client Insights and Omnichannel to join our Southeast Asia &amp; Oceania (SEAO) team, based in Singapore. Reporting to the Senior Retail Excellence Manager, this role will support retail performance, client development and omnichannel initiatives across Singapore, Thailand, Malaysia, Australia, and New Zealand. This position plays a key role in translating retail and client data into meaningful insights that support commercial decision-making and improve retail and client performance. The role will combine a strong understanding of luxury retail with data analytics to identify trends, understand client behavior, assess business performance and provide actionable recommendations to the retail teams. This role will also support and drive regional omnichannel initiatives, ensuring digital retail tools and solutions are effectively implemented and contribute to the overall retail and client experience.  How you will contribute Retail &amp; Client Insights<ul><li>Act as a key regional resource for retail and client performance insights, providing analysis and recommendations to support business and commercial decisions.</li><li>Monitor and analyse key retail performance indicators across markets, stores, categories, products and commercial initiatives to identify trends, opportunities and performance gaps.</li><li>Analyse client behaviour, client segmentation, client &amp; product performance relativity, identifying patterns and opportunities to strengthen client acquisition, retention, reactivation and development.</li><li>Connect retail performance with client insights to understand business drivers, how clients are behaving and where opportunities exist for further growth.</li><li>Develop and maintain Power BI dashboards that provide clear and relevant visibility of retail performance, client insights and business KPIs.</li><li>Create tailored dashboards and analysis to support key business initiatives, including Capsule and Collection launches, client activations and other commercial initiatives.</li><li>Connect and translate data from different sources into clear and meaningful insights, moving beyond reporting to explain key trends, opportunities and areas requiring action.</li><li>Partner closely with Retail and Client Development teams to turn insights into practical actions that improve store performance and client development.</li><li>Prepare regular performance reports, dashboards and presentations for regional management and business reviews.</li><li>Conduct ad hoc analysis and deep dives to support commercial initiatives, strategic projects and leadership requests.</li><li>Continuously identify opportunities to improve data visibility, reporting and analytical capabilities across the region.</li></ul> Omnichannel Performance &amp; Project Management<ul><li>Monitor omnichannel performance and assess its impact on retail sales, client engagement and the overall client journey.</li><li>Drive and coordinate regional omnichannel initiatives and deployment of digital retail tools and solutions.</li><li>Manage project timelines, testing, implementation and stakeholder coordination to ensure successful delivery.</li><li>Partner with Retail, E-commerce, CRM, Operations and IT teams to support adoption and continuous improvement of omnichannel solutions.</li><li>Analyse post-launch performance and identify opportunities to improve the effectiveness and commercial impact of omnichannel initiatives.</li><li>As part of client insights portfolio, analyse online &amp; offline clients’ purchasing behaviour, identify opportunities for omnichannel engagement.</li></ul> Retail Excellence &amp; Business Partnership<ul><li>Support regional Retail Excellence initiatives through data-driven analysis, insights and recommendations.</li><li>Identify opportunities to improve retail and client performance through continuous monitoring and analysis of business trends.</li><li>Share relevant insights and best practices across SEAO to support continuous improvement and stronger retail KPI performance.</li><li>Support regional business reviews and strategic initiatives through relevant analysis, presentations and recommendations.</li></ul> Who you are<ul><li>Minimum 5–8 years of relevant experience in retail analytics, client insights, CRM, retail excellence, commercial performance, omnichannel or related functions, preferably within an international luxury or premium retail environment.</li></ul><ul><li>Strong understanding of luxury retail, retail KPIs, client development, client behaviour and client segmentation.</li></ul><ul><li>Advanced proficiency in Power BI is essential, with proven experience independently developing interactive dashboards and translating data into actionable business insights.</li></ul><ul><li>Strong analytical and commercial mindset, with the ability to connect retail performance, client behaviour and business outcomes.</li></ul><ul><li>Experience analysing client data and translating segmentation, engagement and purchasing behaviour into actionable recommendations is highly valued.</li></ul><ul><li>Strong Microsoft Excel skills and experience working with multiple data sources.</li></ul><ul><li>Strong project management and stakeholder management skills, with the ability to work effectively across multiple markets and functions.</li></ul><ul><li>Excellent communication and presentation skills, with the ability to communicate complex data and insights clearly to both commercial and non-technical stakeholders.</li></ul><ul><li>Curious, proactive and commercially minded, with a strong interest in understanding retail and client behaviour and using data to drive business performance.</li></ul><ul><li>Fluent in written and spoken English.</li></ul> Why work with us?This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment. Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us 
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.  From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.


Your opportunity
We are seeking an Assistant Manager, Retail & Client Insights and Omnichannel to join our Southeast Asia & Oceania (SEAO) team, based in Singapore. Reporting to the Senior Retail Excellence Manager, this role will support retail performance, client development and omnichannel initiatives across Singapore, Thailand, Malaysia, Australia, and New Zealand.

This position plays a key role in translating retail and client data into meaningful insights that support commercial decision-making and improve retail and client performance. The role will combine a strong understanding of luxury retail with data analytics to identify trends, understand client behavior, assess business performance and provide actionable recommendations to the retail teams.

This role will also support and drive regional omnichannel initiatives, ensuring digital retail tools and solutions are effectively implemented and contribute to the overall retail and client experience.

Your opportunityThe Trade Marketing Manager will be responsible for developing and executing localized trade marketing initiatives that drive brand visibility, customer engagement, and sales performance across assigned markets. How you will contribute<ul><li>Develop and implement regional and localized trade marketing plans aligned with global brand objectives and guidelines. </li><li>Lead the planning and execution of BTL marketing activities. </li><li>Design tailored marketing initiatives, promotions, retail incentives, and merchandising programs.</li><li>Manage relationships with assigned accounts, distributors, and stakeholders. </li><li>Conduct regular market visits and identify growth opportunities. </li><li>Monitor competitive activity and market trends. </li><li>Manage projects from concept through execution. </li><li>Coordinate with agencies, suppliers, and external partners.</li><li>Coordinate POSM delivery with Customer Service and Logistics teams.</li><li>Manage POP material shipping and retail execution.</li><li>Manage Demand Planning and Forecasts of POP materials for all brands and assigned accounts.</li><li>Support budget management and ROI tracking. </li><li>Ownership of budget pertaining to assigned area and customers </li><li>Process invoices and payments through SAP. </li><li>Prepare monthly reports and maintain trackers. </li><li>Develop and deliver training materials and workshops.</li><li>Partner with HQ teams to adapt global initiatives to local markets.</li></ul>Who you are<ul><li>&#43;5 years of experience in Trade Marketing, Sales Support, or related field.</li><li>Experience managing projects from planning through execution within multinational luxury, fashion, beauty, cosmetics, eyewear, or premium consumer goods preferred. </li><li>Fluent in English and Spanish, Portuguese.</li><li>Proficient in Microsoft Office; SAP experience is a plus. </li><li>Strong project management and organizational skills.</li><li>Entrepreneurial mindset and proactive problem-solving.</li><li>Results-driven with strong commercial awareness.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Excellent interpersonal skills.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

We are currently seeking a Trade Marketing Manager as part of our LATAM team in our office in Miami.

<div>HOW YOU WILL CONTRIBUTE</div><div></div><div>GENERAL RESPONSIBILITIES</div><div></div><div>·       Achieve sales goals</div><div>·       Opening and closing of the store</div><div>·       Ensure stockroom is organized and is set up properly so staff can easily access merchandise</div><div>·       Assist management in overseeing day-to-day operations of store</div><div>·       Work towards balanced strengths in sales, operations, merchandising and personnel management</div><div>·       Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff</div><div>·       Ensure that Customer complaints and feedback are handled appropriately and in a timely manner</div><div>·       Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary</div><div>·       Enforce all sustainability policies that are implemented by the company both locally and globally</div><div></div><div>STOCK, INVENTORY &amp; LOSS PREVENTION MANAGEMENT</div><div></div><div>·       Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution</div><div>·       Cash Registers &amp; Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits</div><div></div><div>VISUAL MANAGEMENT</div><div></div><div>·       Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards</div><div>·       Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed</div><div></div><div>STORE MAINTENANCE MANAGEMENT</div><div></div><div>·       Oversee daily cleaning and physical up-keep of the inside and outside the store</div><div>·       Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property</div><div>·       Ensure proper levels of supplies are on hand at all times</div><div></div><div>WHO YOU ARE</div><div></div><div>·       3&#43; years of experience in a similar role, preferably within other retail or fashion companies</div><div>·       Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</div><div>·       Proven ability to drive results in a selling role, exceeding individual and store goals</div><div>·       Commercial awareness and strong business acumen through a genuine passion for the fashion industry</div><div>·       Strategic vision in order to develop the business and high level of personal performance</div><div>COMPENSATION</div><div>For individuals assigned and/or hired to work in California, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. </div><div>A reasonable estimate of the current hourly range is $22.00 USD to $25.00 USD.</div><div></div><div>WHY WORK WITH US?</div><div></div><div>This is an exciting opportunity to join Balenciaga’s Valley Fair team as a Sales &amp; Client Advisor (Keyholder) who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.</div><div>DIVERSITY COMMITMENT</div><div></div><div>Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.</div>

We are currently seeking a Sales & Client Advisor (Keyholder) who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor (Keyholder) is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectation

Your opportunityThe Senior HR Manager partners with Functional Leaders across Singapore, Malaysia, Thailand, Australia, and New Zealand to deliver people strategies that support business growth, organizational effectiveness, and a strong employee experience.Acting as a trusted HR business partner, the role oversees strategic and operational HR across the employee lifecycle, including workforce planning, talent acquisition, performance and talent management, employee relations, compensation and benefits, organizational design, and HR operations, while ensuring compliance with local employment laws and internal governance standards.How you will contribute Business partnering and HR leadership<ul><li>Partner with regional and local business leaders to understand business priorities and translate them into practical HR strategies, plans, and actions aligned with the Group and House People strategy.</li><li>Provide trusted HR advice on workforce planning, organizational effectiveness, staff deployment, succession planning, and organizational change.</li><li>Act as a senior advisor to management on HR matters, ensuring people decisions are commercially sound, consistent, and aligned with company values and policies.</li></ul>Support the design and implementation of organizational structure changes, role redefinitions, and workforce adjustments across Southeast Asia and Oceania.Talent and performance management<ul><li>Lead the talent management cycle, including performance reviews, calibration, talent mapping, succession planning, and development planning, and guide line managers in designing effective individualized development plans for their teams.</li><li>Collaborate with business leaders to identify capability gaps and implement targeted development and retention actions.</li><li>Drive talent acquisition strategies to ensure timely and effective hiring of critical roles across the region, leveraging Kering regional support as needed.</li><li>Frame and deploy onboarding, integration, and retention initiatives that strengthen employee experience and build organizational capability.</li><li>Support employee engagement through optimized internal employer branding communications and engagement programs, building on Kering Group and Balenciaga initiatives.</li></ul>Employee relations and HR operations<ul><li>Ensure HR policies, practices, and procedures are consistently applied and aligned with relevant local employment laws and labor regulations. Assess managers’ capabilities and design and deploy learning and training actions to ensure best-in-class people practices.</li><li>Oversee employee relations matters, including grievances, investigations, disciplinary cases, attendance issues, and separations, ensuring fair, compliant, and timely resolution.</li></ul>Partner with Kering Shared Services on HR operations and employee lifecycle administration, ensuring accuracy, compliance, and efficient service delivery.Commercial and regional support<ul><li>Lead HR budgeting, forecasting, and monitoring of HR operating expenses, ensuring effective resource allocation and cost discipline, including competitive total reward positioning (e.g., salary benchmarking, job calibration).</li><li>Manage HR data, reports, and workforce analytics to support decision-making and monitor key HR metrics.</li><li>Build and maintain strong relationships with HQ, regional teams, shared service functions, external consultants, recruitment partners, and relevant authorities as needed.</li><li>Support regional HR projects, process improvements, and change management initiatives that enhance operational effectiveness and employee experience.</li></ul>Contribute to the development of regional HR practices and standards to support consistency across markets.People management<ul><li>Lead, coach, and develop the local HR team by setting clear priorities, objectives, and performance expectations.</li><li>Conduct regular one-to-one meetings, provide feedback, and support the professional growth of team members through coaching and development planning.</li><li>Review team workload, guide issue resolution, and ensure alignment of team deliverables with regional HR priorities.</li><li>Foster a collaborative, accountable, and high-performing team culture.</li></ul>Who you are<ul><li>Bachelor’s degree in Human Resources, Business Administration, or a related discipline; advanced qualifications are preferred.</li><li>Minimum 10-12 years of progressive HR experience, ideally in luxury retail, fashion, or a multi-market business.</li><li>Strong track record in HR business partnering, talent acquisition, and advising senior leaders on strategic people matters.</li><li>Solid knowledge of employment laws and HR practices across Singapore, Malaysia, and Thailand; exposure to the Australia market is a plus.</li><li>Experience managing complex employee relations matters, including performance, investigations, and disciplinary processes.</li><li>Commercially astute, with strong stakeholder management, influencing, and coaching skills.</li><li>Highly organized and adaptable, with the ability to manage multiple priorities in a fast-paced regional environment.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in HRIS and applicant tracking systems; Workday experience is an advantage.</li><li>Self-motivated, resilient, and collaborative, with a strong sense of accountability.</li></ul>Why work with us? This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.    Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.  From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

We are looking for a commercially astute Senior HR Manager who will lead the HR agenda across Southeast Asia and Oceania by partnering with business leaders to deliver effective people strategies, support business growth, and strengthen organizational capability.

How you will contribute:<ul><li>Assist sales team on selling activities.</li><li>Provide excellent customer services to our clients.</li><li>Participate in stock management and maintain the floor display area and merchandise.</li></ul>Who you are:<ul><li>An energetic, outgoing, and pleasant salesperson with good customer service</li><li>Relevant experiences in retail industry is preferred</li><li>Good command of English and Mandarin</li><li>Flexible working schedule, able to work at least 4 days per week</li></ul>

Key Accountabilities: Development and Management of Client Engagement Events and Experiences <ul><li>Define high impact, format of client events and experiences in-store and offsite, catered to different tiers of clients, leveraging on the global brand, client and  local commercial calendars</li><li>Develop and effectively share guidelines with the local markets, to support execution of the different formats, ensuring high quality of client experiences and adherence to the overall brand guidelines and codes</li><li>Drive the management of these events and experiences together with local markets ensuring that all opportunities and creativity are maximised</li><li>Manage sample sets for activation set ups, manage digital and Luce catalogues as required to enhance the client experience during activations</li><li>Ensure that the team delivers impeccable pre and post purchase and follow up actions/ after activations or brand experience</li></ul>Plan the recruitment of New Customers and strong network<ul><li>Plan for external opportunities to develop the stores network of top segment clients and identify best practices from across the luxury industry</li><li>Identify and implement roadmap with local market Customer Engagement manager and Store teams</li><li>Foster third party collaborations for client network expansion via partnerships with sport, wellness, finance, art, society, real estate, luxury cars and philanthropic institutes</li></ul>Project Management<ul><li>Prepare event briefs for agencies and artists, ensure that all aspects are approved prior to roll out</li><li>Collaborate closely with Merchandising &amp; VM, Finance, Procurement, Retail &amp; Training team in executing key client initiatives/projects.</li><li>Manage directly budget and agency management for larger projects</li></ul>Management of Event &amp; Experience Budgets &amp; Profitability<ul><li>Work with local team to ensure target setting is higher than previous year (target by country and event type)</li><li>Drive objectives of each activation ensuring maximum ROI generation, high average spending per appointment and maximising client targeting effectively</li><li>Ensure profitability by event is in line with targets, budget is in line with allocations, costs to be reviewed and negotiated</li></ul>Reporting<ul><li>Monitor performance, prepare weekly and monthly reports, provide feedback and utilise qualitative and quantitative results to improve execution, formats and client experience</li><li>Analyse competitor / market trends and needs on a monthly basis, provide feedback for future opportunities</li></ul>Requirements<ul><li>Degree in Marketing, retail or related discipline</li><li>At least 10 years of relevant experience in the luxury fashion industry</li><li>Proven track record in managing events and experiences for luxury clientele</li><li>Ability to plan and implement in store client activations</li><li>Able to multi-task, manage tight timelines, work over the weekend and travel when required</li><li>Disciplined, well-presented with excellent communication, interpersonal and organizational skills</li><li>Highly driven and enjoy working in a fast-paced and challenging environment</li><li>Attention to detail and good understanding of luxury clienteling</li><li>Highly competent in MS Office applications</li><li>Resourceful, results oriented and a good team player</li></ul>

Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation. 

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Reporting to the Client Engagement Director, South Asia & Pacific, the (Senior) Client Experience Manager, South Asia & Pacific drives the implementation and improvement of client experiences.

Inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Hong Kong.How you will contribute:<ul><li>Achieve sales targets in line with company strategy and use effective selling techniques to maximize the business potential of the stores.</li><li>Share information and best practices in order to build solid and harmonious team relationships.</li><li>Deliver excellent customer service and cultivate customer relationships via effective after-sales service.</li><li>Efficiently collect and update customer information for CRM and Client Book use. </li><li>Ensure stock information is updated and carry out store transfer requests correctly. </li><li>Embody our company service values and standards at all times.</li></ul>Who you are:<ul><li>Able to build fruitful, long-term relationships with customers from all over the world.</li><li>An experienced sales person, preferably from within luxury fashion.</li><li>An excellent communicator.</li><li>A driver of great commercial results, time and time again</li><li>A multi-tasking team player who thrives a fast-paced, challenging and dynamic environment.</li></ul>

RôleAu sein des ateliers de Saint Laurent, l’Apprenti(e) Mécanicien(ne) Tailleur(euse) accompagne les équipes dans la réalisation et la mise au point de pièces tailleur. Il/elle développe progressivement les compétences techniques nécessaires pour contribuer à la qualité et à l’excellence des créations de la Maison.Missions principales<ul><li>Montage des pièces — Participer au montage et à l’assemblage de vêtements tailleur (vestes, pantalons, manteaux, jupes), sous la supervision des mécaniciens tailleurs confirmés.</li><li>Opérations de coupe — Assister aux opérations de coupe, d’entoilage et de préparation des pièces.</li><li>Travail main &amp; machine — Réaliser des finitions simples à la main et à la machine, en développant progressivement la maîtrise des techniques traditionnelles.</li><li>Participation aux essayages — Observer et participer aux essayages, intégrer les retouches de base selon les indications des modélistes et chefs d’atelier.</li><li>Lecture de fiches techniques — Apprendre à interpréter les fiches techniques et les consignes des équipes de modélisme.</li><li>Respect des standards — Contribuer au respect des standards de qualité, de précision et des délais de fabrication.</li><li>Travail des matières nobles — Se familiariser avec les matières délicates et les exigences du vêtement tailleur.</li><li>Collaboration atelier — Travailler en étroite collaboration avec les équipes de développement, modélisme et production.</li></ul>Profil recherché<ul><li>Formation en cours — CAP, Bac professionnel, ou BTS Métiers de la Mode en cours, avec une spécialisation couture/tailleur.</li><li>Première expérience atelier — Une première expérience en atelier (stages) est un plus.</li><li>Motivation pour les techniques tailleur — Intérêt marqué pour les techniques de montage traditionnel et les finitions main.</li><li>Sens du détail — Goût pour le travail précis, minutieux et esthétique.</li><li>Rigueur et apprentissage — Capacité à apprendre rapidement, à suivre des consignes et à évoluer dans un environnement exigeant.</li><li>Esprit d’équipe — Aisance à travailler en équipe au sein d’un atelier de haute exigence.</li></ul>Saint Laurent s’engage à créer une main‑d’œuvre diversifiée. La Maison accueille et considère toutes les candidatures qualifiées, indépendamment des origines ou identités.

Contrat d’apprentissage – Poste basé à Paris
Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt à porter de luxe en créant, en 1966, la ligne Rive Gauche, synonyme de jeunesse et de liberté. Intégrée au Groupe Kering depuis 1999, la Maison continue, sous la direction créative d’Anthony Vaccarello, à occuper une place centrale dans l’univers du luxe contemporain. Les collections Saint Laurent couvrent le prêt à porter féminin et masculin, les chaussures, la maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

How you will contributeA. Shipment Management (50%)<ul><li>Handle the full set of shipping documents, including commercial invoices, packing lists, freight booking …etc</li><li>Monitor shipment schedules daily, track outgoing/ incoming shipments, and resolve any delays or customs clearance issues.</li><li>Maintain and share accurate shipment records in the system or shared drives to ensure end-to-end traceability for all after sales transactions.</li><li>Communicate shipment status updates to internal stakeholders (Stores, HQ, regional office ) as needed.</li></ul>B. Spare Parts Management (40%)<ul><li>Manage spare parts order processing for repairs, from order creation to delivery confirmation.</li><li>Prepare and maintain spare parts reports ( daily, weekly, monthly) for management review.</li><li>Liaise with stores and the HQ team for parts availability, backorder updates and special requests.</li><li>Monitor spare parts inventory levels and its accuracy.</li></ul>C. General After-Sales Support (10%)<ul><li>Ensure all tickets are updated promptly in the system to maintain process traceability.</li><li>Collaborate with the team to meet the team/ Global KPI (e.g. repair leadtime, inventory accuracy, shipment leadtime)</li><li>Perform other duties as assigned or required</li></ul>Who you are<ul><li>Experience in logistics, shipping coordination, inventory management or after-sales support in advantage</li><li>Proficiency in Miscorsoft Excel (VLOOKUP, data sorting/filtering) and outlook</li><li>Strong customer service mindset, to handle enquiries effectively and professionally</li><li>Ability to work independently, prioritize task and meet tight deadlines</li><li>Detail-minded, sensitive to details and numbers</li><li>Good command of written and spoken English and Cantonese</li></ul>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Client Services:
Responds promptly to client inquiries with in-depth knowledge of products, services and processes. Communicates with clients through various channels, including in person, online or by phone. Keeps records of client interactions, transactions, comments and complaints to improve customer service efficiency and ensure a high level of customer satisfaction. May also sell additional products to clients.

Job Family Group Description - Communication & Marketing:
This Job Family Group includes jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand. 

Job Family Description - Communication, PR & Events:
Brings our luxury products onto the stage. Builds a solid reputation for our brands through event organization, press relations and a robust online presence. Builds and maintains positive relationships with internal and/or external stakeholders by developing messages that inform and engage various target audiences.

Speciality Description - Public Relations:
Builds and maintains our company reputation through public relations activities. Gives clear messages on our image internally and externally.

工作职责 熟悉QEELIN服务标准并严格遵守&#xff0c;确保给予顾客周到的服务和美好的购物体验。 完成公司分配的销售指标并与团队成员积极配合&#xff0c;和谐共进。 了解市场动态、竞争品牌等相关信息&#xff0c;给予客户专业的分析&#xff0c;不断提高客户对品牌的认知度和满意度。 精通店内各项流程/工具的使用方法&#xff0c;熟知运营合规纪律&#xff0c;严格遵守集团/QEELIN商业政策与流程。 确保货品安全&#xff0c;避免货品失窃及其他损失情况。 严格遵照品牌要求&#xff0c;确保个人形象和行为符合品牌要求 完成由上级主管安排的其他工作任务。

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Speciality Description - Client Advisor:
Advises our customers during the buying journey. Presents the collection using brand standards. Follows company values as the visible face of the brand. Contributes to reaching sales targets and enhances customer satisfaction. There are specific Jewelry Client Advisor Job Profiles for roles selling jewelry and watches.

La nostra visione, la nostra ambizione, i nostri valori, le nostre Maison. Scopri il mondo Kering.

Entrare in Kering significa avere nuove opportunità, raggiungere i propri obiettivi professionali e poter costruire la carriera dei propri sogni. Vuoi saperne di più? Leggi le testimonianze di chi già lavora in Kering e scopri com’è lavorare con noi.

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Motivanti. Coinvolgenti. Audaci. Autentiche. Le persone che lavorano in Kering stanno stabilendo nuovi standard per il lusso contemporaneo. Entra a far parte del nostro team.

Stiamo cercando persone con passione per il lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business. Scopri le nostre opportunit&agrave; di lavoro e unisciti al gruppo del lusso pi&ugrave; influente al mondo.

<div><div><div>Role   AS the Supply chain intern, this role offers hands-on exposure to the full scope of supply chain operations at a luxury jewelry Maison, spanning supply chain operations, logistics operations management, and data management.    Key Responsibilities Supply chain operations   - Extract inventory data from internal systems and regularly update inventory tracking files. - Manage inbound shipment schedules and arrival notice across product categories and keep shipment/consolidation tracking files up to date. - Consolidate and process weekly customer and boutique replenishment orders based on minimum stock levels, and track order status, back-orders, and expected delivery dates against internal service-level targets. - Consolidate data and support quarterly supply chain performance analysis and business reviews with the team. - Communicate order status with HQ and provide inventory updates to boutiques. - Manage POSM replenishment based on sales trends, including system stock updates and discrepancy checks with logistics partners - Support the timely distribution of packaging materials and POSM to boutiques.    Logistics operations management - Support regular and Carnet import shipments export operations. - Monitor inbound and outbound shipment schedules and share relevant updates. - Consolidate weekly export requests and maintain the related shipment records. - Prepare, review, and distribute shipping documents, including HAWBs, invoices, and flight information. - Coordinate stock returns and outbound shipments with logistics partners and internal stakeholders. - Share the necessary shipment and customs clearance information with relevant parties.  Data Management &amp; General operations - Maintain store-to-store stock transfer requests and follow up on pending cases. - Consolidate transfer and inventory data to support process improvements. - Compile monthly logistics expenses and support invoice processing. - Assist with regular stock counts and consignment inventory management. - Report system issues and coordinate follow-up through IT support tickets.</div></div></div><div>Requirements - A University graduate who has interested in Luxury brand or Retail industry in retail market - Basic understanding of luxury jewelry products - Strong proficiency in MS Excel - Strong communication skills in English &amp; Korean - Proactive and collaborative working attitude  - Strong communication and organizational skills &amp; time management. - Customer-oriented mindset with keen attention to detail and quality.</div>

Job Family Group Description - Supply Chain:
Gathers pre- and post-production cycle jobs in fields such as resource planning, order management, logistics and distribution, warehousing and aftersales repair services.

Job Family Description -Supply Chain Management/ Generalist:
Manages and coordinates our company’s logistics and supply chain function across sub-functions such as warehousing, material management and distribution/transportation to meet our company’s business requirements.

Alexander McQueen is a British luxury house founded by Lee Alexander McQueen. Established in London in 1992, the house joined the Kering Group in 2001 and has been under the creative direction of Seán McGirr since December 2023.From its inception, McQueen has been defined by its expression of individuality and subversive strength, pushing the boundaries of British tailoring traditions. Today, with a design studio and atelier based in London, the house upholds its foundational values, known for its uncompromising creative vision and incisive tailoring.  At McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed</li><li>Contribute to the visual display of the products in accordance with AMQ visual standards</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures </li><li>Operate with the highest level of care and respect for the product</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Excellent commercial awareness</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Customer centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

岗位任务  销售顾问向门店经理汇报工作;他/她执行销售和定制化客户服务&#xff0c;并将个人和店铺目标和KPI化。销售顾问是重要的品牌大使。他/她向客户提供独特而非凡的奢侈品体验&#xff0c;热情地引导客户了解品牌&#xff0c;维系积极长久的客户关系。  ROLE MISSION  The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.    你的职责:   - 通过完成店铺经理设定的目标&#xff0c;为团队工作做出贡献   - 至始至终与客户建立和发展积极的关系   - 客户关系拓展和客户粘性管理   - 有效利用客户手册来培养现有客户与潜在客户的关系   - 建立和培养人脉圈&#xff0c;以扩大潜在客户基础   - 收集市场信息: 新趋势、事件、竞争对手的活动和产品   - 有效地与店内和公司内的同事进行互动和协作   - 根据公司标准和指导方针执行库存程序   - 尊重Brioni的准则、职责和流程&#xff0c;及时分享可能出现的问题和风险  YOUR RESPONSIBILITIES:  -   Contributes to the teamwork by the accomplishment of the goals set by the Store Manager  -   Creates and develops a positive relationship with the customers, from the *** contact to the farewell  -   Meet and exceed CRM and retention goals  -   Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers  -   Creates and cultivates a network of contacts to expand potential customer base   -   Gathers information about the market: new trends, events, competitors’ activities and products  -   Effectively interacts and collaborates with colleagues in the store and in the company at large  -   Implements stock procedures according to company standards and guidelines  -   Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks  岗位要求   - 有销售工作经验   - 英语良好&#xff0c;会第二语言者优先   - 能够长时间在销售现场工作   - 每月至少有2个周六和2个周日的工作时间&#xff0c;包括如需年度盘点期间和假期期间   - 具备良好的倾听和沟通能力   - 能灵活工作在多元文化环境中   - 具备人脉协作能力和积极主动性   - 具备自我发展态度   - 具备主人翁意识  REQUIREMENTS  -   Experience in a sales position   -   Fluent in English, a second language is a plus  -   Ability to be mobile on the sales floor for extended periods of time   -   Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season  -   Listening and communication skills  -   Flexibility to work in a multicultural context  -   Networking and proactivity  -   Self-development attitude  -   Sense of ownership

<div>Wholesaleおよび外商ビジネスの営業活動を円滑に推進するため、受発注管理、出荷手配、売上・データ管理、請求書処理、各種イベント運営サポートなど幅広いオペレーション業務を担当する。社内外の関係者との連携を通じて、営業チームの生産性向上とビジネス成長を支援する。</div>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Wholesale:
Enhances relationships with key partners and suggests a partner distribution/target list. Monitors sales KPIs to ensure that partners are achieving maximum sales potential. Guarantees stock in wholesale partners while managing the order and delivery process.

Speciality Description - Wholesale:
Enhances relationships with key partners and suggests a partner distribution/target list. Monitors sales KPIs to ensure that partners are achieving maximum sales potential. Guarantees stock in wholesale partners while managing the order and delivery process.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspiredby their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità La persona, riportando al Responsabile della Sezione Aerografo e Dilaccatura, entrerà a far parte della nostra Manifattura a Sesto Fiorentino (FI), apprendendo le tecniche di decorazione con Aerografo Manuale e Aerografo Robot.Come contribuirai: Aerografo Manuale<ul><li>Utilizzo di apparecchi ad aria compressa per verniciatura a spruzzo</li><li>Preparazione dei colori attraverso la macinazione e diluizione con acqua o olio</li><li>Attrezzaggio della cabina con particolare attenzione al posizionamento dell’articolo da lavorare sul tornio e sugli altri supporti necessari</li><li>Montaggio e smontaggio dell’apparecchiatura per la spruzzatura</li><li>Esecuzione di aerografature con graduale livello di difficoltà</li><li>Controllo qualità cromatiche dei prodotti decorato e individuazione dei difetti</li></ul>Aerografo Robot<ul><li>Settaggio del robot</li><li>Preparazione dei colori per il robot</li><li>Controllo qualità cromatica del prodotto lavorato con relativi set-up di aggiornamento del robot</li></ul>Chi sei: <ul><li>Hai preferibilmente un percorso formativo in campo artistico</li><li>Hai esperienza con apparecchi ad aria compressa per verniciatura</li><li>Hai comprovate capacità manuali e di precisione</li><li>Possiedi un&#39;ottima attitudine all’osservazione e all’attenzione dei dettagli cromatici</li><li>Possiedi predisposizione ed interesse all’utilizzo di macchinari robot</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.What we offerCompensation: a partire da 23.803,64€ lordi annui, commisurata all’esperienza, con accesso al bonus annuale previsto dal CCAL.Benefit: oltre a quanto previsto dalla normativa vigente, offriamo accesso alla mensa aziendale e al programma di welfare aziendale.CCNL applicato: CCNL per gli addetti all’industria delle piastrelle di ceramica, dei materiali refrattari, della ceramica sanitaria, delle porcellane e ceramiche per uso domestico e ornamentale, della ceramica tecnica e dei tubi in gres.Inquadramento: Operaio – Livello E2

Talenti

talenti

Chi siamo

La vita in Kering

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Sviluppare il talento

Opportunità di lavoro

BALENCIAGA Assistant Manager, Retail & Client Insights and Omnichannel

KERING EYEWEAR Trade Marketing Manager LATAM

BOTTEGA VENETA Part Time Sales

GUCCI (Senior) Client Experience Manager, South Asia & Pacific

SAINT LAURENT- Apprenti Mécanicien Tailleur

KERING After Sales Specialist (4 months)

QEELIN_Sales Associate

BOUCHERON SCM Intern

McQueen Senior Client Advisor

BRIONI Sales Advisor

POMELLATO Wholesale & GAISHO Assistant Manager

GINORI 1735 - Addetta/o al Robot Aerografo