BOUCHERON Retail Coordinator (6-month contract, renewable)

Your main missions would be the following:

Retail Support:

• Coordinate retail staff onboarding and offboarding processes, including name card preparation, device ordering, and system access setup
• Manage retail-related invoices, vendor creation, and PR/PO processing within internal systems
• Support retail uniform requests and oversee distribution to boutiques
• Assist in the preparation of regular sales reports
• Support CRM activities, including client account management and database maintenance
• Manage retail gifting inventory, allocation, and distribution to boutiques
• Provide administrative and logistical support for VIC care activities
• Assist in organizing local in-store activations and high-end client events (e.g., HJ/FJ events), ensuring smooth and seamless execution

Visual Merchandising:

• Manage monthly VM tools order placement with HQ and follow up with boutiques on shipment status
• Coordinate new animation orders with the Regional VM team
• Support the distribution of VM guidelines to boutiques for seasonal window changes
• Oversee VM tools storage and inventory management across office and warehouse locations

Aftersales Service:

• Collaborate closely with boutiques and repair workshops to manage client enquiries, including quotation preparation, logistics coordination, and repair status follow-up
• Support spare parts orders from HQ and delivery arrangement to workshops upon arrival

Who you are:

• Proficient in Microsoft Excel and Power Point
• Detailed oriented and organized
• Strong problem-solving skills and communications skills
• A collaborative team player with the ability to work effectively across functions
• Able to work independently and manage multiple tasks in a fast-paced environment
• 1-2 years of working experience in retail industry is preferred

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.