Your opportunity

Directly reporting to the Boutique Manager, this person will have a mission to perform as the brand ambassador, to promote brand image and provide in-depth product knowledge and high standard of customer service to customers.

How you will contribute

• Act as a brand ambassador and demonstrate in-depth knowledge of the Maison  history, current product collections, trends and market activities
• Deliver the high standard of customer service/hospitality to all customers
• To reach the monthly and yearly sales turnover through daily walk-in & our customer database, ensure proper customer follow up actions
• Ensure professional knowledge of our brand, products and marketing activities
• Assist in daily operations including but not limited to stock management and shop presentation
• CRM development (Strategy & Practice)
• Process payments and handle cash and credit/debit cards
• Market intelligence (Regular Competitors Updates)
• To participate in merchandising feedback at boutique to increase the brand exposure & customer attraction

Who you are

• Minimum 3 years of retail frontline experience, experienced from luxury jewelry and watches industry will be an advantage
• Passionate in luxury jewelry, positive and mature mindset
• Ability to adapt to changing and target-oriented environment
• A good team player with good communication skills, customer service mindset and the ability to build and maintain customers relationships
• Good command of Cantonese, English and Mandarin
• Immediate availability is preferable

Why work with us?

Boucheron is part of the Kering Group, this is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.