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    GUCCI Team Manager

    Gucci - Regular
    Seoul - Korea, Republic of

    ◼ Role Mission - Lead balanced number of CAs, while fully responsible of ensuring each CA performance, training and development with an important focus on clienteling. - Support the Store Manager in implementing his/her mission in managing the store, and deputize in his/her absence - Optimize sales through effective implementation of business strategies set by the Store Manager

    ◼ Key Accountabilities 

    • Staff Management
      - Support Store Manager in the implementation of training programs, evaluation and motivation of staff in order to achieve sales objectives
      - Identify any staff development needs and communicate to Store Manager
      - Maintain effective and regular communication with CAs in order to ensure complete delivery of missions set by Store Manager
      - Monitor and implement staff scheduling as defined by Store Manager
      - Assume staff consultation and coaching duties as necessary
    • Store Maintenance
      - Ensure proper visual merchandising is maintained according to Gucci guidelines, both in the window and in-store displays
      - Monitor store cleanliness both on and off the sales floor, and ensure Gucci housekeeping guidelines are met
      - Monitor and review stock level together with customer needs/buying trends, and advise Store Manager of any suggestions necessary to increase sales
    • Sales & Service Management
      - Monitor staff performance to ensure that excellent customer service is maintained
      - Implement action plans set by Store Manager to develop sales for each product category and clienteling
      - Be aware of local trading environment and its impact on our sales, including competitors’ trading activities
    • Administrative Management
      - Ensure all company information received from Store Manager is communicated to staff as appropriate
      - Conduct daily audit of stock management including merchandise receipt, transfers and sales
      - Produce routine reports (weekly, monthly) as required by Store Manager 
    • Communication and Reporting - Provide Store Manager with reviews and updates on various issues relating to staff management matters
      - Discuss with Store Manager any suggestions relating to business issues in order to facilitate improvement in store management

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