We are currently seeking a Store Director who will report to Retail Manager as part of our dynamic team in KLCC store.
The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals. He/she represents the Company and is a proactive professional who guarantees compliance with all procedures set by Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.
Responsible for the daily operations of the store
Establish and maintain the highest standard of store environment thus providing exemplary customer service
Deploy Retail Excellence culture at store level
Formulate and implement strategies to achieve sales targets
Ensure optimal store organization (product, process, people) consistent with business strategy
Identify, recruit, lead, motivate and develop the store team
Create the right environment to ensure team and individual development
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Ensure the deployment of all the HQs guidelines, rules and processes
Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization
Ideally a university graduate with 6 - 8 years of retail sales / store operations experience, which at least 3 years at managerial level
A background in luxury goods or premium fashion with an established client base preferred
Strong sense of high-end fashion
With leader charisma, patient, detail oriented, and organized
Adaptability, openness, risk taking and dynamic
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.