BRIONI Sales Advisor
London - United Kingdom
We are currently seeking a Sales Advisor who will report to the Assistant Store manager as part of our Harrods team.
You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs.
How you will contribute
- Create and develop a positive relationship with the customers, from the first contact to the farewell
- Meet and exceed CRM and retention goals
- Accomplish the goals set by the Store Management contributing to the teamwork
- Effectively use the Client Book to nurture the relationship with the existing and potential customers
- Create and cultivate a network of contacts to expand potential customer base
- Gather information about the market: new trends, events, competitors’ activities and products
- Effectively interact and collaborate with colleagues in the store and in the company at large
- Implement stock procedures according to company standards and guidelines
- Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks
Who you are
- At least 3 years of experience in a sales position in a luxury brand
- Fluent in English
- Ability to speak fluently a second language is highly preferable/advantageous
- Good knowledge of men's formalwear
- Good knowledge of high-end fashion field
- MTM specialization is a plus
- Listening and communication skills
- Flexible to work in a multicultural context
- A proactive individual
- Self-development attitude
- Sense of ownership
- Able to be mobile on the sales floor for extended periods
- Available to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season
Why work with us?
This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.
Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time
- United Kingdom