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Le sfide non ti fanno paura? Sei tenace? Sei ambizioso e coltivi l’etica del lavoro che ti può permettere di intraprendere una carriera di successo nel mondo del Lusso? Se è così, saremo lieti di averti nel nostro team. Stiamo cercando persone con passione per il Lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business.&nbsp; Scopri le nostre opportunità di lavoro e unisciti al gruppo del Lusso più influente al mondo.

<ul><li>Assist line manager to develop &amp; implement the overall retail excellence initiative in Mainland China, special projects, operating plan and budget.</li><li>Implement retail excellence standard in accordance with brand guidelines to ensure consistency with overall image and service standard of the brand.</li><li>Develop and oversee the implementation of customer centric initiatives designed to drive growth, profitability and customer satisfaction.</li><li>Analyze all relevant KPIs and implement all necessary actions with the aim of elevating the client engagement and boost sales performance. Ensure that the training material and tools are well developed and updated to be in place to cope with the retail needs.</li><li>Responsible for training course facilitation and conduct the follow-up accordingly to ensure the learning loop.</li><li>Lead the implementation of retail digital tools in sales and clienteling, and to ensure its full utility.</li><li>Ensure induction sessions for all new hires (retail and office) are planned and completed on time in full. </li><li>Being analytical and partner with retail team to take solid action plan in achieving sales objectives.</li><li>Using knowledge of business metrics and in partnership with retail team, identify training needs and create agile training in line with development process (as required)</li><li>Proactively gain and share knowledge of competitor brands (brand, product and services)</li><li>Lead in administration role for training team. Payment proceeding, training logistics arrangement and etc.</li><li>Support CRM event in presentation &amp; client engagement to well showcase the brand image.</li></ul>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Excellence & Training:
Ensures all sales activities are conducted to the highest standards and that all staff are sufficiently trained to obtain long-term success and to meet sales targets.

Speciality Description - Product/Retail Training:
Develops employees’ skills through creating and/or conducting training sessions that may be focused on products or on specific retail/sales skills, as appropriate.

ABOUT USQeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.Qeelin is part of the global Luxury group Kering.  To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.HOW YOU WILL CONTRIBUTE Client Relationship &amp; Portfolio Development<ul><li>Perform luxury clienteling and caring customer service, build customer relationship and loyalty</li><li>Nurture and growth New and Return customer pool</li><li>Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company</li><li>VIP events coordination</li></ul>Sales and KPIs performance<ul><li>Maximize sales performance, achieve assigned boutique team target and KPIs</li><li>Develop high value creation sales records</li></ul>Boutique Operations &amp; Administration<ul><li>Support boutique operation and boutique administration, ensure all aspects at the top quality</li><li>Follow company compliance, to conduct regular stock checks and assist the annual stock takes</li><li>Assist with ad-hoc tasks assigned.</li></ul>WHO YOU ARE<ul><li>At least 1 year relevant experience in luxury retail sales;</li><li>Prior experience in Jewelry is preferred; Candidate from Fashion industry is also welcome.</li><li>Good team-player and result-oriented;</li><li>Good command of Cantonese, Mandarin and English</li><li>Immediate availability would be preferred</li></ul>WHY WORK FOR US?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment. Data collected will be for recruitment purpose only.

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Speciality Description - Client Advisor:
Advises our customers during the buying journey. Presents the collection using brand standards. Follows company values as the visible face of the brand. Contributes to reaching sales targets and enhances customer satisfaction. There are specific Jewelry Client Advisor Job Profiles for roles selling jewelry and watches.

ABOUT US Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.Qeelin is part of the global Luxury group Kering.  To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.HOW YOU WILL CONTRIBUTE <ul><li>Assist in planning and executing in-mall campaigns, promotions, and co-branded partnerships aligned with brand strategy.</li><li>Coordinate with retail partners, landlords, and agencies to coordinate marketing activations.</li><li>Support store visual updates—including lightbox changes and seasonal refreshes—and ensure quality and consistency.</li><li>Support in CRM gifting programs and client journey touchpoints for VIPs and key customers.</li><li>Contribute to the global event calendar, supporting VIP events, trunk shows, and pop-ups across markets.</li><li>Track campaign and event performance, delivering post-activity reports and ROI insights.</li><li>Conduct market research on competitors, trends, and consumer behavior to inform strategy.</li><li>Manage administrative tasks including vendor invoicing, compliance checks, and marketing documentation.</li><li>Provide support on ad-hoc marketing projects and tasks as assigned by the Marketing Manager.</li></ul>WHO YOU ARE<ul><li>Bachelor’s degree in Marketing, Business Administration, or related field</li><li>Relevant experience in luxury retail / fashion / jewelry marketing is a plus</li><li>Motivated and organized with attention to detail, comfortable with multi-tasking and fast-pacing environment</li><li>Proactive and dynamic individual with strong interpersonal skills</li><li>Excellent command of Cantonese, Mandarin and English</li><li>Outdoor activities and work may be required occasionally</li><li>Available to work for 4-5 full days per week</li><li>Fresh Graduate will be considered</li></ul>  WHY WORK FOR US ?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

<h2>ABOUT US</h2> Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.Qeelin is part of the global Luxury group Kering.  To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.<h2>HOW YOU WILL CONTRIBUTE </h2><ul><li>Report directly to Regional Retail Manager, work closely with other boutique teams and other departments</li><li>Build and develop the boutique team, include regular training and mentoring according to company principles</li><li>Lead and manage store opening</li><li>Initiate and execute strategic boutique team action plan in response to retail climate and sales target effectively</li><li>Manage daily shop operations and ensure that sales target are achieved</li><li>Create regular report and establish good communication with Regional Retail Manager and office level teams</li><li>Conduct luxury clienteling and deliver boutique service excellence, include growing new and VIP database, manage customer follow-ups and issues</li><li>Maintain proper inventory mix and healthy stock levels</li><li>Implement assigned practice and guidelines to enforce brand values</li></ul><h2>WHO YOU ARE</h2><ul><li>Minimum 10 years of relevant experience in luxury retail with at least 5 years in managerial role. Candidate with jewelry and watches experience would be an advantage</li><li>Strong analytical skills and excellent business acumen, actively react to retail environment with effective action plans</li><li>Proactive and result-oriented with good communication and interpersonal skills</li><li>Self-motivated and high integrity</li><li>Excellent leadership, problem-solving and people management skills</li><li>Good command of both spoken and written English and Chinese</li><li>Proficient in computer applications, i.e. Microsoft Office, POS systems &amp; etc.</li></ul><h2>WHY WORK FOR US?</h2>Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment. Data collected will be for recruitment purpose only.

<div><div><div>ABOUT USQeelin fine jewellery - a playful fusion of Chinese symbolism and modernity. Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage. Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.  Qeelin is part of the global Luxury group Kering.  To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.ROLETo deliver excellent in-store customer experience and enforce retail excellence. Proactively leverage opportunities to enhance sales and increase business growth, promote Qeelin brand vision.HOW YOU WILL CONTRIBUTEClient Relationship &amp; Portfolio Development<ul><li>Perform luxury clienteling and caring customer service, build customer relationship and loyalty</li><li>Nurture and growth New and Return customer pool</li><li>Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company</li><li>VIP events coordination  </li></ul>Sales and KPIs performance<ul><li>Maximize sales performance, achieve assigned boutique team target and KPIs</li><li>Develop high value creation sales records  </li></ul>Boutique Operations &amp; Administration<ul><li>Support boutique operation and boutique administration, ensure all aspects at the top quality</li><li>Follow company compliance, to conduct regular stock checks and assist the annual stock takes</li><li>Support each other</li></ul>WHO YOU ARE<ul><li>At least 1 year relevant experience in luxury retail sales;</li><li>Prior experience in Jewelry/Watch is preferred; Candidate from Fashion industry is also welcome.</li><li>Good team-player and result-oriented;</li><li>Good command of Cantonese, Mandarin and English</li><li>Immediate availability would be preferred</li></ul>WHY WORK FOR US?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast-paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.Data collected will be for recruitment purpose only.</div></div></div>

To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.

Qeelin - Careers

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