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 | Kering

Alexander McQueen

麦昆（McQueen）品牌以超凡脱俗的创意与任性不羁的表达而标新立异。

品牌历史

Seán McGirr

探索麦昆的工作机会

你对高端精品行业充满热情吗？立即点击下方查看麦昆（McQueen）的工作机会，加入成为开云大家庭的一员。

We are looking for a part-time Client Advisor for our store in Harrods, London.The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the McQueen clientele.How will you contribute?<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Follow Company grooming, accordingly with McQueen standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills<ul><li>You will be able to demonstrate the desired McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At McQueen, we live and breathe a culture defined by our key Behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

您的角色执行店内所有销售事宜&#xff0c;为客户提供高品质服务&#xff0c;发展客户关系&#xff0c;进行销售和完成售后服务。协助店铺经理完成店铺各项营运事宜。岗位职责1. 能够代表公司把产品和品牌形象传达给顾客&#xff0c;最大化的给予客户满意度。2. 时刻维护确保顾客享受良好的购物经验。3. 参与店铺内的销售和展示&#xff08;所有产品类别&#xff09;。4. 及时掌握仓储情况&#xff0c;确保销售的最大化。5. 主动并充分利用VIP资料&#xff0c;对品牌和产品进行推广6. 保证售前售后的服务水平一致并符合公司要求&#xff0c;以维护客户满意度和忠诚度&#xff0c;从而树立并推广品牌形象7. 妥善接待并处理客户的投诉&#xff0c;在必要情况下寻求经理的帮助8. 向管理层及时反应客户信息9. 通过各种渠道不断更新流行趋势&#xff0c;了解竞争状况任职资格1. 1&#xff5e;2年相关奢侈品牌工作经验&#xff1b;2. 高度的责任心与工作积极性&#xff1b;3. 良好的销售主动性和客户服务意识&#xff1b;4. 有更多相关工作经验者可考虑作为资深销售人员录用&#xff1b;合作机遇在Alexander McQueen&#xff0c; 我们为能与坚持追求卓越品质的顶级尊贵品牌服务而感到自豪&#xff0c;我们也为能与高度自律的团队合作而感到兴奋。在这里&#xff0c;我们通过相互之间的学习&#xff0c;获得不断的成长与发展。人才发展是开云集团一项重要的管理项目&#xff0c;我们致力于促进人才内部流动。我们共同的愿景是提升员工领导能力&#xff0c;帮助每一位员工在一个令人兴奋和充实的工作环境中充分发挥他们的潜力。开云集团承诺打造多元化的人才队伍。我们坚信&#xff0c;员工的多样化-性别&#xff0c;年龄&#xff0c;国籍&#xff0c;文化&#xff0c;宗教信仰-能使我们的工作环境更加丰富多彩。而这一多元化的环境&#xff0c;为我们的员工发挥个人才能和集体智慧创造了更多空间&#xff0c;同时也赋予了我们更强大的能力应对未来变化。作为一家秉持“机会均等”理念的雇主&#xff0c;我们热忱欢迎所有优秀人才的加入。

In Alexander McQueen, viviamo e respiriamo quotidianamente una cultura guidata dai nostri Key Behaviours: <div><ul><li>Empowerment – Generiamo valore sia all’interno del nostro team che nel rapporto con i colleghi, fornendo un supporto costante per garantire il raggiungimento degli obiettivi di ciascuno.</li><li>Teamwork – Il lavoro di squadra è fondamentale, lavoriamo insieme come un team per raggiungere obiettivi condivisi. </li><li>Respect – Rispetto, dignità e apprezzamento per il lavoro di tutti sono alla base della cultura di Alexander McQueen.</li><li>Kindness – La gentilezza è parte integrante di tutto ciò che facciamo, ci relazioniamo con empatia e con un approccio orientato al dialogo. </li></ul>La Tua OpportunitàLa risorsa verrà inserita all’interno della funzione che si occupa del controllo qualità per l’abbigliamento a marchio Alexander McQueen. In particolare, il/la tirocinante – in affiancamento al tutor aziendale – si occuperà di supportare le attività inerenti al controllo qualità e alla Compliance della materia prima.Come contribuirai<ul><li>Inserirai all’interno dei gestionali dedicati i test di controllo qualità e ne monitorerai lo stato di avanzamento.</li><li>Supporterai il team nel verificare che i test di controllo qualità effettuati sulla materia prima siano conformi con le normative vigenti.</li><li>Contribuirai alla corretta gestione del processo di conformità per specifici Paesi.</li><li>Manterrai aggiornata la reportistica relativa alla compliance e al controllo qualità della materia prima.</li><li>Supporterai altre attività di back office, archiviazione della documentazione e reportistica.</li></ul>Chi sei<ul><li>Sarai in grado di dimostrare i Key Behaviours richiesti da Alexander McQueen.</li><li>Hai conseguito un titolo di studi ad indirizzo tessile.</li><li>Possiedi una buona conoscenza del Pacchetto Office, in particolare di Excel.</li><li>Hai passione per il mondo dei tessuti e desideri entrare a far parte di una realtà internazionale.</li><li>Dimostri capacità organizzative, competenze relazionali ed un approccio analitico.</li></ul>Questa è un’opportunità fantastica per contribuire alla crescita di Alexander McQueen, un marchio visionario ed iconico che fa parte del Gruppo Kering dal 2001.Kering promuove lo sviluppo del talento e la mobilità interna, aiutando ciascun dipendente a raggiungere il massimo del proprio potenziale in un ambiente di lavoro che sia il più appagante e stimolante possibile.Kering si impegna a costruire un ambiente lavorativo eterogeneo. Noi crediamo che la diversità in tutte le sue forme – genere, età, nazionalità, cultura, religione e orientamento sessuale – arricchisca il luogo di lavoro offrendo alle persone l’opportunità di esprimere il proprio talento, sia individualmente sia collettivamente, e promuovendo la nostra capacità di adattarci a un mondo in continuo cambiamento.Come datore di lavoro che rispetta le Pari Opportunità, accogliamo e prendiamo in considerazione le domande di tutti i candidati qualificati, indipendentemente dalla loro provenienza.</div>

Alexander McQueen è una casa di moda di lusso fondata da Lee Alexander McQueen nel 1992. A partire dal 2001 Alexander McQueen fa parte del Gruppo Kering e, da Dicembre 2023, è sotto la guida creativa di Seán McGirr.

Alexander McQueen è sinonimo di espressione dell’individuo, forza sovversiva e potere. Con un team di designer ed un atelier basati a Londra, il brand è noto per la sua qualità senza compromessi e la sua visione creativa.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?We are currently seeking a Client Advisor who will report to the Store Manager of our South Coast Plaza boutique.  <ul><li>Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiative</li><li>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</li><li>Provide excellent service through a continued commitment to our Service </li><li>Values and Standards </li><li>Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company</li><li>Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviors </li><li>Significant retail sales experience in a customer service-related field; preferably a luxury environment</li><li>Ability to consistently achieve and exceed sales goals and KPI’s</li><li>Builds and maintains a loyal client following</li><li>Has a genuine interest in fashion and follows industry trends/news</li><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong verbal and written communication </li><li>Maintains a polished and well-groomed appearance at all time</li><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</li></ul>Salary Range: $24 - $26/hourKering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

McQueen

品牌历史

Seán McGirr

探索麦昆的工作机会

MCQUEEN Client Advisor, Harrods

McQueen Client Advisor

MCQUEEN RTW Product Quality and Compliance Intern

MCQUEEN Client Advisor, South Coast Plaza