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08/28/2026
GUCCI - Store Operations Associate
Gucci - Regular
Ho Chi Minh - Vietnam
Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description - Retail/Sales Operations:
Supports the sales process through activities that may include putting displays in place, keeping stock level inventory, managing payment transactions and conducting fittings or garment alterations.
Speciality Description - Retail/Sales Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects, such as changes in opening and closing times, renovations or relocation. Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.
- Receive, control, and manage merchandise deliveries and shipments, ensuring accurate tracking, storage, and uploading of ASN/STS/ICT into the JDA system.
- Carry out all aspects of stock, including random inventories, ticketing, price changes, consignments, holds, reservations, VIP & press requests.
- Maintain optimal organization of storage space for both current and past collections.
- Monitor levels of packaging stock and track defective products.
- Ensure timely receipt, tagging, and distribution of products and supplies.
- Strictly adhere to Gucci policies and procedures for loss prevention and accurate stock management, reporting immediately any misconduct and/or suspicious activities to store management.
- Participate in merchandise inventories and stock takes to identify discrepancies and losses in line with Gucci policies and procedures.
- Collaborate with the sales team to prepare new display elements, conduct transfers and other operational tasks promptly.
- Assist in store operations during peak times, such as reception, storage, and needed maintenance.
- Ensure compliance with health and safety regulations in the back of house, maintaining clear fire exits and addressing overstock-related risks and hazards.
- Support in updating and moving the Kering Service tickets for Before and After Sales, as well as managing the inbound and outbound process of product care items (BS Pure Tickets/BS Child Tickets).