SAINT LAURENT Assistant Store Director

我们现在正在寻找一名店铺副经理，汇报上级为店铺经理。我们期待您能够加入我们充满活力的中国团队。

We are currently seeking an Assistant Store Director who will report to the Store Director as part of our dynamic team in China.

职位概述

您领导部门经理和店内销售团队达到并超额完成所有销售目标以及KPI。

您负责向顾客推广品牌，保证所分配的定量和定性目标的达成。

您协助店长安排视觉陈列

您就是公司的代表，作为店长的代表因而执行总部和店长下达的所有任务。

ROLE

You lead the Department Manager and store sales team to meet and exceed all sales goals and KPI’s.

You are responsible for promoting brand engagement to customers, in order to guarantee the quantitative and qualitative goals assigned.

You assist the Store Director in visual merchandising display

You represent the Company and acts as representative of the Store Director and thus fulfils all the tasks given by the Headquarters and Store Director.

岗位职责

• 销售产品，特别是针对VIC/VIP
• 分析结果，确认每日、每周、每月的活动并设定年度评估
• 把所有上报给总部的相关信息提供给店长，并确保与员工共享信息
• 确保仓库中货物周转正常
• 了解并监测业务环境包括本地竞争，将相关信息传达给员工
• 给店长提供高质量的反馈和要求的报告
• 确保顾客的招募、开发和保留（从高质量的顾客数据收集到一对一的服务）
• 执行总部和店长定义的行动计划，并保证其在店铺的实施跟进
• 更新销售员工KPI，支持员工达到KPI指标
• 协助店长建立团队，确保团队保持活力和竞争力
• 执行和创建计划，通过有效地计划和组织为预期的工作量提供足够的资源
• 每天激励和挑战团队
• 通过执行明确的目标并提供及时反馈，来协助店长和部门经理在店铺营运方面培训和发展销售团队
• 能够管理部门经理，在工作中对他们进行支持
• 采用带教的方法确保员工的职业发展和培训，通过不断激发员工使其紧跟时尚界潮流
• 确保在店铺内正确使用最优方案：例如库存/存货等
• 保证店铺形象符合公司标准，并确保员工了解该标准。
• 支持店长管理库存的工作
• 监控仓库库存，并将差异报告给店长
• 执行必要措施，保证店面和仓库内产品和所有贵重材料的安全

MISSION

• Sell the collection and especially to the VIC/VIP
• Analyze the results, verifying daily, weekly, monthly activities and setting up yearly assessments
• Support the Store Director in reporting all the relevant information to the Headquarters and ensure to share the information with the staff
• Ensure the correct rotation of the goods in the warehouse
• Know and monitor the business environment including local competition and communicate relevant information to the Staff
• Provide high quality feedbacks and requested reports to the Store Director
• Assure the recruitment, development, retainment of customers (from high qualitative data collection to “one to one” relationship)
• Implement action plans defined with the HQ and Store director and guarantee follow up at store level
• Update the Sales Staff  on the KPIs and give them support to reach them
• Support the Store Director in creating a team, whose activities are always motivated and competent
• Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload
• Motivate and challenge the team on a daily basis
• Assist the Store Director and Department Managers with the training and developing of sales team on the operational side of the business by following up on clear goals and providing timely feed back
• Be able to manage the Department Managers and support them in their activities
• Ensure professional growth and training of the staff with a coaching approach and share the development plans with the Store Director and Operations Manager
• Ensure the correct development of the Golden Rules in the store: stock / inventory, golden rules, etc.
• Ensure that the image of the Store is in line with corporate standards and that the Staff is aware of this standard.
• Support the Store Director in managing inventory activities
• Supervise warehouse stock and report to the Store Director any discrepancies
• Take all the necessary measures in order to guarantee the safety of the products and valuable materials in the store

任职要求

• 至少3年的管理岗位经验
• 承诺积极参与创新/革新项目
• 在奢侈品销售或零售行业具备丰富的经验
• 成功的团队管理经验（制定目标、下达工作和跟进结果的能力）
• 对顾客体验和忠诚度具备高度敏感性
• 办事精确，具备组织能力
• 适应能力强、思维开放、善于倾听、求知欲强
• 灵活高效并善于回应
• 具有对产品和时尚的敏感度
• 掌握电脑技能（ Word和Excel ）
• 出众的客户服务和人际交往能力

PROFILE

• At least 3 years of experience in a managerial position
• Commitment to take part in an innovative project
• Significant experience in the sale of luxury goods or retail
• Successful managerial experience of a team (the ability to set goals, delegate work and follow up results)
• High sensitivity to customers experience and loyalty
• Precision, organizational skills,
• Adaptability, openness, listening abilities, curiosity
• High availability, responsiveness
• Product  and Fashion sensitivity
• Mastering computer skills (Word and Excel)
• Exceptional customer service and interpersonal skills

Saint Laurent致力于打造多元化的工作团队。 我们相信所有形式的多元化 - 性别，年龄，国籍，文化，宗教信仰和性取向等 - 能够丰富我们的团队。 多元化为员工们提供了展现个人和集体才能的机会，它有助于培养我们适应这个不断变化的世界的能力。 作为一个崇尚平等机会的雇主，我们欢迎并且会考虑所有不同背景合适应聘者的申请。

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.