10/15/2026
GUCCI Team Manager Women's Shoes, Selfridges
Gucci - Regular
London - United Kingdom
We are looking for a Team Manager to join our Selfridges leadership team and lead our Women's Shoes department.
You will report to the Store Director and lead a sales team of Senior Client Advisors and Client Advisors to achieve business and product category goals. You will develop and grow the talent within your team.
Key Accountabilities
- Own the overall performance of your department, balancing commercial success, client experience and people development.
- Drive business results by analyzing performance, identifying opportunities and executing impactful action plans.
- Build a strong clienteling culture, growing client loyalty and retention, supporting your team to develop tailored client strategies.
- Embed a high-performance culture through effective performance management, ensuring the highest standards of client experience, selling excellence and accountability.
- Take ownership of the appearance of your department, ensuring it is always presented to the highest luxury retail standards.
- Partner closely with the Store Director and key stakeholders (HR, Training, Merchandising, Operations, Clienteling, Visual Merchandising...) to deliver business priorities.
Key Requirements
- Proven leadership experience in luxury fashion or premium retail.
- Strong commercial acumen with a track record of delivering results.
- Highly organized, with the ability to thrive in a fast-paced environment.
- Ability to manage performance and develop high-performing teams.
- Excellent communication and stakeholder management skills.
- Energetic, adaptable and hands-on leadership style.
- Passion for luxury fashion, client experience and team success.