BOUCHERON Private Client Manager

BOUCHERON Private Client Manager

Base pay: $110,000 - $130,000 per year

About Boucheron: Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.

Job Responsibilities:

As the Private Client Manager, you will be responsible for developing and executing a regional private client strategy focused on:

• Acquiring new High-Net-Worth and Ultra-High-Net-Worth clients
• Growing High Jewelry and Fine Jewelry sales
• Strengthening loyalty and retention among top-tier clients
• Delivering bespoke client experiences and exclusive events
• Building a culture of elevated clienteling across the region

Private Client Development

• Develop and execute the Brand Client strategy focused on acquisition, retention, and growth of HNW and UHNW clientele.
• Identify, cultivate, and maintain relationships with high-potential prospects and existing top clients.
• Build individualized client engagement plans and long-term relationship strategies.
• Maintain an active pipeline of prospects through networking, referrals, social circles, luxury partnerships, and industry events.
• Drive sales performance through personalized outreach, private appointments, and curated presentations.

High Jewelry & Exceptional Sales Leadership

• Act as a key ambassador for High Jewelry collections and special orders.
• Partner with boutiques and leadership teams to identify and close significant sales opportunities.
• Facilitate presentations of exceptional pieces through private viewings, trunk shows, and exclusive appointments.
• Support clients through bespoke commissions and personalized purchasing journeys.

Client Experience & Hospitality

• Create exceptional and memorable client experiences that reflect Boucheron’s  heritage and values.
• Design and execute highly personalized client journeys that exceed expectations.
• Host private events, intimate dinners, collection previews, and VIP experiences throughout the Americas.
• Ensure every client interaction reflects the highest standards of luxury service, discretion, and sophistication.

Boutique Partnership

• Foster a strong team-first culture by maintaining open communication and collaborating closely with boutique teams before, during, and after client appointments.
• Partner with Sales Associates and management to prepare successful client engagements, ensuring merchandise selection, client profiles, hospitality arrangements, and appointment objectives are aligned in advance.
• Support boutique operations by ensuring all client appointments are properly concluded, including the organization and care of jewelry, displays, and client spaces following presentations.
• Communicate upcoming appointments, client visits, events, and opportunities proactively to ensure teams are prepared and aligned.
• Share appointment outcomes, client feedback, sales results, and next steps with relevant stakeholders in a timely manner.

Brand Ambassador

• Represent Boucheron at key industry, cultural, philanthropic, and luxury lifestyle events.
• Build brand awareness and visibility within influential networks and communities.
• Champion the Maison's history, creativity, and values with authenticity and passion.

Skills & Competencies

• Exceptional relationship-building and networking capabilities.
• Strong commercial acumen and sales leadership skills.
• Executive presence with the confidence to interact with influential clientele and stakeholders.
• Ability to operate with the highest level of discretion and confidentiality.
• Entrepreneurial mindset and proactive approach to business development.
• Excellent communication, presentation, and storytelling abilities.
• Analytical approach to client development and performance management.

Personal Attributes

• Passion for luxury, fine jewelry, craftsmanship, and the Boucheron Maison.
• Natural host with refined interpersonal skills.
• Relationship-driven, highly collaborative, and client-centric.
• Curious, creative, and culturally connected.
• Driven by excellence with an unwavering commitment to service.

Qualifications and Skills:

• 8+ years of experience in luxury client development, private client relations, high jewelry sales, or luxury relationship management.
• Bachelor’s Degree minimum 
• Gemological Institute of America (GIA) and/or American Gem Society (AGS) certification a plus
• Proven success working with High-Net-Worth and Ultra-High-Net-Worth clientele.
• Experience within luxury jewelry, watches, fashion, hospitality, art, private banking, or luxury lifestyle sectors preferred.
• Demonstrated ability to generate significant revenue through relationship-building and client acquisition.
• Strong understanding of clienteling, CRM strategies, and luxury consumer behavior.
• Foreign language a plus  
• 30-50% Travel required

Join Boucheron French Jewelry Company and be part of a legacy of excellence, creativity, and timeless elegance. Embrace the opportunity to showcase your sales prowess, clienteling expertise, and passion for luxury craftsmanship in an iconic brand celebrated worldwide.