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 | Kering

Alexander McQueen se distingue par son expression de l’individualité, d’une force subversive et d’une puissance brute. &nbsp;

Histoire

Seán McGirr

Voir toutes les offres d’emploi Alexander McQueen

Découvrez les offres d’emploi Alexander McQueen

Passionn&eacute; par l&rsquo;univers du Luxe, rejoignez-nous !&nbsp; 
Cliquez ci-dessous pour d&eacute;couvrir toutes les opportunit&eacute;s de carri&egrave;re au sein de la Maison Alexander McQueen.&nbsp;

Job Title:                       Client AdvisorLine Manager:              Diana AL HADDAD (Store Manager)Location:                       Doha - QatarStart date:                     ASAPAlexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.At McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?<ul><li>You will be able to demonstrate the desired McQueen behaviours. </li><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shop floor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Knowledge of Russian and English will be considered an asset</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

The Role The Alexander McQueen Senior Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. Though your experience and expertise you will be a role model to the team and actively support the store management with activities as required.How Will You Contribute?<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li><li>Assist Management in daily operations: floor management, stock operations, and opening / closing duties</li><li>Support the Managers in developing the team through mentoring and buddying activities</li><li>Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed</li></ul>Required Skills<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:

Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others. 

La Tua OpportunitàAll’interno dell’Ufficio Sviluppo Prodotto Leathergoods, il tirocinante, in collaborazione con il tutor aziendale,avrà l’opportunità di supportare il team nelle attività legate all’interno del processo di Sviluppo Prodotto Leathergoods del brand Alexander McQueen.Come contribuirai<ul><li>Affiancherai con i colleghi del team nello svolgimento delle attività di sviluppo prodotto</li><li>Fornirai supporto nelle attività di prototipia e campionario</li><li>Gestirai e manterrai aggiornato l&#39;archivio fotografico relativo a prototipi, prove e campioni</li><li>Ti occuperai delle attività di archiviazione (fili, costole, lampo, ecc.)</li><li>Darai supporto nella gestione e nell&#39;aggiornamento delle distinte base (BOM) nel database gestionale</li><li>Supporterai nelle attività amministrative.</li></ul>Competenze richieste<ul><li>Sarai in grado di dimostrare i Key Behaviours richiesti da Alexander McQueen.</li><li>Hai una laurea triennale o titolo di studio equipollente (preferibilmente in ambito moda)</li><li>Possiedi una conoscenza fluente della lingua inglese</li><li>Hai un&#39;ottima padronanza del pacchetto Office, in particolare di Excel</li><li>Possiedi spiccate capacità organizzative, competenze relazionali nonché un approccio analitico</li></ul>Kering si impegna a costruire un ambiente lavorativo eterogeneo. Noi crediamo che la diversità in tutte le sue forme – genere, età, nazionalità, cultura, religione e orientamento sessuale – arricchisca il luogo di lavoro offrendo alle persone l’opportunità di esprimere il proprio talento, sia individualmente che collettivamente, e promuovendo la nostra capacità di adattarci a un mondo in continuo cambiamento. Come datore di lavoro che rispetta le Pari Opportunità, accogliamo e prendiamo in considerazione le domande di tutti i candidati qualificati, indipendentemente dalla loro provenienza.

Alexander McQueen è una casa di moda di lusso fondata da Lee Alexander McQueen nel 1992. 
A partire dal 2001 Alexander McQueen fa parte del Gruppo Kering e, da Dicembre 2023, è sotto la guida creativa di Seán McGirr.

Alexander McQueen è sinonimo di espressione dell’individuo, forza sovversiva e potere. Con un team di designer ed un atelier basati a Londra, il brand è noto per la sua qualità senza compromessi e la sua visione creativa. 

In Alexander McQueen, viviamo e respiriamo quotidianamente una cultura guidata dai nostri Key Behaviours: 

-	Empowerment – Generiamo valore sia all’interno del nostro team che nel rapporto con i colleghi, fornendo un supporto costante per garantire il raggiungimento degli obiettivi di ciascuno.
-	Teamwork – Il lavoro di squadra è fondamentale, lavoriamo insieme con un team per raggiungere obiettivi condivisi. 
-	Respect – Rispetto, dignità e apprezzamento per il lavoro di tutti sono alla base della cultura di Alexander McQueen.
-	Kindness – La gentilezza è parte integrante di tutto ciò che facciamo, ci relazioniamo con empatia e con un approccio orientato al dialogo.

In Alexander McQueen, viviamo e respiriamo quotidianamente una cultura guidata dai nostri Key Behaviours: <ul><li>Empowerment – Generiamo valore sia all’interno del nostro team che nel rapporto con i colleghi, fornendo un supporto costante per garantire il raggiungimento degli obiettivi di ciascuno.</li><li>Teamwork – Il lavoro di squadra è fondamentale, lavoriamo insieme come un team per raggiungere obiettivi condivisi. </li><li>Respect – Rispetto, dignità e apprezzamento per il lavoro di tutti sono alla base della cultura di Alexander McQueen.</li><li>Kindness – La gentilezza è parte integrante di tutto ciò che facciamo, ci relazioniamo con empatia e con un approccio orientato al dialogo. </li></ul>La Tua OpportunitàAll’interno del team Supply Chain, il/la tirocinante – in affiancamento al tutor aziendale – si occuperà di supportare i colleghi durante il processo di Demand &amp; Supply Planning dei prodotti Alexander McQueen.Come contribuirai<ul><li>Supporterai il team nella definizione dei forecast dei prodotti  </li><li>Contribuirai alla definizione dei piani di approvvigionamento e degli obiettivi di produzione</li><li>Affiancherai il team nella definizione dei forecast annuali relativi alla produzione e alla logistica</li><li>Supporterai il processo di definizione delle priorità di allocazione, coordinandoti con gli uffici coinvolti</li><li>Contribuirai all’ottimizzazione dell’inventario</li><li>Effettuerai attività di reporting</li></ul>Competenze richieste<ul><li>Sarai in grado di dimostrare i Key Behaviours richiesti da Alexander McQueen.</li><li>Hai conseguito una laurea in Supply Chain, Statistica o Ingegneria Gestionale.</li><li>Hai una buona padronanza della lingua inglese.</li><li>Hai un’ottima conoscenza del pacchetto Office, in particolare di Excel.</li><li>Possiedi capacità organizzative, buone competenze relazionali ed approccio analitico.</li></ul>Kering si impegna a costruire un ambiente lavorativo eterogeneo. Noi crediamo che la diversità in tutte le sue forme – genere, età, nazionalità, cultura, religione e orientamento sessuale – arricchisca il luogo di lavoro offrendo alle persone l’opportunità di esprimere il proprio talento, sia individualmente che collettivamente, e promuovendo la nostra capacità di adattarci a un mondo in continuo cambiamento. Come datore di lavoro che rispetta le Pari Opportunità, accogliamo e prendiamo in considerazione le domande di tutti i candidati qualificati, indipendentemente dalla loro provenienza.

Alexander McQueen è una casa di moda di lusso fondata da Lee Alexander McQueen nel 1992. A partire dal 2001 Alexander McQueen fa parte del Gruppo Kering e, da Dicembre 2023, è sotto la guida creativa di Seán McGirr.

Alexander McQueen è sinonimo di espressione dell’individuo, forza sovversiva e potere. Con un team di designer ed un atelier basati a Londra, il brand è noto per la sua qualità senza compromessi e la sua visione creativa.

Alexander McQueen

Histoire

Seán McGirr

Découvrez les offres d’emploi Alexander McQueen

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