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 | Kering

Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen et Brioni : les Maisons du pôle Mode et Maroquinerie de Kering sont reconnues dans le monde entier pour leur savoir-faire exceptionnel et leur identité créative unique.

Boucheron, Pomellato, DoDo et Qeelin : grâce au savoir-faire et à la créativité de leurs artisans, les Maisons du pôle Joaillerie de Kering combinent des identités singulières et une tradition d’excellence.

Fondée en 1735, la manufacture de porcelaine de Doccia, devenue Ginori 1735, est un fleuron de la tradition de porcelaine italienne.

Nous sommes à la recherche de collaborateurs passionnés par l’univers du Luxe, décidés à faire la différence et désireux de façonner l’avenir de notre secteur.
Découvrez nos opportunités de carrière et rejoignez le groupe de Luxe le plus influent au monde.

Your OpportunityAs Soft Accessories Senior Designer, you will be responsible for the creative design and development of men’s and women’s soft accessories across seasonal collections and special projects. You will play a key role in translating the Artistic Direction and brand identity into distinctive, innovative, and commercially relevant products, ensuring consistency with Gucci’s aesthetic values while pushing creative boundaries.This role requires a strong balance between conceptual creativity, technical knowledge, and cross-functional collaboration, overseeing the design process from initial research and ideation through development and final approval.Key Responsibilities<ul><li>Lead the creative ideation, design, and development of Soft Accessories (including scarves, hats, textile-based accessories, and other soft categories)</li><li>Translate Artistic Direction and seasonal themes into compelling design proposals, ensuring brand coherence and product desirability</li><li>Develop and present creative concepts, moodboards, color palettes, and collection narratives</li><li>Produce detailed sketches, technical drawings, and design specifications to support Product Development and Production teams</li><li>Collaborate closely with Product Development, Merchandising, Sourcing, and Production to ensure feasibility, quality, and timely delivery</li><li>Oversee the entire product development lifecycle, from prototype to final sample approval</li><li>Conduct trend, market, material, and archive research to support continuous innovation</li><li>Ensure a strong balance between creative expression, functionality, craftsmanship, and commercial relevance</li><li>Support and mentor junior designers, contributing to the growth and creative excellence of the team</li><li>Actively participate in collection reviews, fittings, and internal presentations</li></ul>Requirements<ul><li>Proven experience (7-10 years) as a Senior Designer within soft accessories or related categories in the luxury fashion industry</li><li>Strong creative vision combined with excellent technical understanding of materials, construction, and manufacturing processes</li><li>In-depth knowledge of accessories development and sensitivity to luxury craftsmanship</li><li>Ability to work in a fast-paced, highly creative environment while managing multiple priorities</li><li>Strong communication and collaboration skills, with the ability to work cross-functionally</li><li>A proactive, curious, and detail-oriented mindset with strong problem-solving skills</li><li>Fluency in English</li></ul>Why work with us?Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About Gucci
Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of Artistic Director Demna, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

MISSIONS &amp; RESPONSIBILITIES<ul><li>Provide an outstanding client and after-sale service to all visitors and clients</li><li>Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests</li><li>Cultivate a robust client portfolio to secure a proactive and growing business</li><li>Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li><li>Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture</li><li>Show a transparent and genuine attitude with the client and create a unique connection with them</li><li>Communicate in a professional and authentic way, with clients and colleagues</li><li>Effectively use all the available tools to optimize business opportunities</li><li>Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit</li><li>Adhere to all company policies and operational procedures and follow them</li></ul>PROFILE<ul><li>A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion &amp; accessory retail, in customer service or in luxury hospitality</li><li>Have personal taste and passion for the fashion culture, like to create personalized looks</li><li>Have a natural business mindset and an entrepreneurial spirit</li><li>Open-minded and looking for a company valuing audacity and authenticity</li><li>Strong team spirit to achieve common goals</li><li>At ease with using tools and applications, learns fast with new technologies</li><li>Motivation to work in a fast-paced environment, able to multitask &amp; prioritize</li><li>Proactive, enthusiastic, &amp; with a problem-solving attitude</li><li>Excellent written, oral &amp; listening skills, in English and local language</li><li>Embrace change and see it as an opportunity to grow and develop</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.


6 month FTC

HOW YOU WILL CONTRIBUTEA BUSINESS DEVEOPER<ul><li>Achieve sales targets, quantitative and qualitative goals and KPIs</li><li>Deal with and report all situations regarding client requests and complaints to the Management Team</li><li>Provide high quality feedback regarding clients to the Management Team</li><li>Closely work with stock team to ensure product availability and meet client requests</li><li>Keep informed on market, fashion trends and business environment</li></ul>A BRAND PROMOTER (CLIENTS)<ul><li>Inspire clients by embodying the Balenciaga behaviors</li><li>Ensure seamless execution of the omnichannel client journey</li><li>Present Balenciaga universe and signature, by giving details on collections and inspirations with a storytelling approach, when needed</li><li>Give tailor-made advice, listening clients’ expectations and answering requests</li><li>Maintain display and organization of all areas respecting the visual merchandising standards</li><li>Execute product presentation guidelines</li><li>Ensure client satisfaction by constantly providing the standards of Balenciaga services, image and values</li><li>Create and update client portfolio and follow up through Luce app</li><li>Engage the clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance</li><li>Follow the guidelines provided by HQs regarding the client journey and loyalty program</li></ul>A TEAM PLAYER<ul><li>Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork</li><li>Work with all internal and external stakeholders, with a service-oriented, collaborative, available and versatile approach</li><li>Facilitate teamwork in all situations by assisting colleagues to provide client experience and achieve goals</li><li>Participate in achieving sustainability goals</li></ul>A PROCESS SUPPORTER<ul><li>Process client transactions at the cash desk (in-store and distant sales, M-xstore)</li><li>Promote and execute omnichannel services in store</li><li>Receive and process store deliveries</li><li>Prepare and organize deliveries and shipments to clients</li><li>Execute and follow up of all processes related to Retail Excellence (front, back of house and team)</li><li>Contribute to front and back of house operations (stock control and inventories)</li></ul>WHO YOU ARE<ul><li>Relevant previous sales experience with a minimum of 2 years</li><li>Good digital and IT skills, including MS Office</li><li>Product sensitivity and a strong market and fashion trends knowledge</li><li>Good general culture level</li><li>Good listening ability</li><li>Adaptability, reactivity, natural curiosity, and authenticity</li><li>Ability to multitask and handle the pressure of a busy day</li><li>Willingness to learn and improve</li><li>Ability to maintain a positive work environment while respecting brand values and behaviors</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Yorkville team as a Sales &amp; Client Advisor who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales & Client Advisor who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor significantly contributes to the store sales, by providing Balenciaga signature to all clients, supporting the management team, and representing Balenciaga brand and image. S/He embodies Balenciaga behaviors and engages clients.

<div><div><div><div>We are currently seeking a Client Advisor in Full Time who will report to the Store Manager as part of our dynamic team in Vienna.Your opportunityMeet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.How you will contribute<ul><li>Finalize sales targets achievements in line with company strategy</li><li>Use effective selling techniques to maximize the business potential of the stores</li><li>Contribute to build team working sharing information and best practices</li><li>Collect and update customer information to ensure an efficient use of CRM and Client Book</li><li>Uphold respect of the company standards and procedures</li><li>Keep stock info updated and follow store-to- store transfer request procedures</li><li>Cultivate customer relationships</li><li>Deliver excellence in customer service in alignment with the company standards</li></ul>Who you are<ul><li>German and English proficiency required; additional languages as an advantage</li><li>Work experience at least 1 to 2 years</li><li>Excellent customer and service attitude and high flexibility to adapt to several types of Customers</li><li>Sales experience preferably in fashion &amp; luxury contexts</li><li>Excellent communication and empathetic skills                  </li><li>Commercial results orientation</li><li>Good team player</li><li>Multitasking, flexible</li><li>Capacity to work in a fast moving, dynamic and stressing environment</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  </div></div></div></div>

ABOUT US 

INDIVIDUALITY WITH INNOVATIVE CRAFT SINCE 1966, CREATIVITY LIES AT THE HEART OF BOTTEGA VENETA.
BORN IN VICENZA, THE HOUSE IS ROOTED IN ITALIAN CULTURE YET MAINTAINS A GLOBAL OUTLOOK.
AN INCLUSIVE BRAND WITH EXCLUSIVE PRODUCTS, BOTTEGA VENETA IS AS MUCH OF A FEELING AS IT IS AN AESTHETIC.

Nous sommes actuellement à la recherche d’un(e) Financial Systems Analyst pour une alternance d&#39;une durée de 12 mois, basée à Paris. Votre opportunité  Rattaché à l’équipe des systèmes financiers, au sein du service de contrôle financier de KERING. Vous gérez les activités quotidiennes sur les systèmes financiers et les projets correspondants.  Comment vous allez contribuer  Effectuer des activités récurrentes dans HFM et Oracle EPM Planning, soutenir l&#39;équipe Consolidation &amp; Controlling, en particulier pendant les périodes de clôture; Gestion et verification des accès aux systèmes et suivi du nombre des licences disponibles; Interface avec différentes personnes dans le siège et les équipes financières des marques; traduire leurs besoins en exigences techniques Rédaction et mise à jour de documentations liées à la gestion des systèmes; Étude des applications existantes pour déterminer les meilleures évolutions des systèmes liées aux besoins actuels Préparer des rapports pour l&#39;analyse hebdomadaire et mensuelle; Participer à la recherche sur les potentielles problématiques et fournir un soutien à la production des états financiers. Qui êtes-vous En préparation d’un Master en Ecole de commerce avec une spécialisation finance (ou équivalent universitaire)Une première approche avec les grands systèmes de reporting (SAP, Hyperion, Oracle, etc.) est appréciéeLa maîtrise de l&#39;anglais et du français à l&#39;oral comme à l&#39;écritD’excellentes compétences en informatique sont requises (maitrise de la Suite Office obligatoire, et connaissance de langages de programmation comme: Python, Java, C, ect représente un avantage Solides aptitudes pour la résolution de problèmesApproche pratiqueUne première expérience (stage) liée à l’audit, aux finances ou aux systèmes financiers est un plus Bonnes aptitudes de communication orale et écrite  Pourquoi nous rejoindre A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Kering is a global, family-led luxury Group, home to people whose passion and expertise nurture creative Houses across ready-to-wear and couture, leather goods, jewellery, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735 and Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy.

Intitulé du poste : Responsable Assurance Qualité FournisseurDescriptif du poste : Rattachée à la Direction qualité le Responsable Assurance Qualité chez Boucheron est garant de la mise en œuvre et du pilotage du Système de Management de la Qualité (SMQ) afin d’assurer la conformité aux standards internes et réglementaires. Il supervise les audits qualité chez les fournisseurs et veille au respect des exigences légales et normatives. Il est responsable de la gestion des non-conformités, en coordonnant les plans d’action correctifs et en impulsant une dynamique d’amélioration continue. En lien étroit avec les fournisseurs, il anime la relation qualité, conduit les audits externes et s’assure que les partenaires respectent les standards de la Maison, contribuant ainsi à la fiabilité et à l’excellence des produits.Vos missions principales seront les suivantes :<ul><li>Assurer un pilotage qualité centré sur les partenaires externes.</li><li>Mettre en place et suivre les indicateurs de performance qualité (KPI).</li><li>Animer et accompagner les fournisseurs dans leur démarche d’amélioration continue</li><li>Organiser et réaliser les audits fournisseurs</li><li>Gérer les non-conformités et alertes qualité</li><li>Suivre les plans d’action correctifs et coordonner la résolution des problèmes qualité</li><li>Elaborer et fait vivre les procédures liées à la qualité au sein de la Maison</li></ul><h2>Profil recherché</h2><ul><li>Formation supérieure (Bac&#43;5) en Qualité, Ingénierie ou équivalent.</li><li>Expérience confirmée (5 ans minimum) en assurance qualité fournisseur, idéalement dans le secteur du luxe, de la joaillerie ou à minima de l’industrie manufacturière ayant recours à la sous-traitance</li><li>Maîtrise des outils qualité (AMDEC, SPC, etc.) et d’audit</li><li>Leadership, rigueur et sens du détail.</li><li>Anglais professionnel requis.</li><li>Déplacements réguliers à prévoir (Europe)</li></ul>Lieu : Paris, FranceType de contrat : CDIDate de début : Dès que possibleNous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?The Alexander McQueen Store Operations Manager will partner the Store Manager / Store Director, supporting and guiding the direction of the retail operations to ensure the store is operating efficiently and effectively while staying in line with Company policies and guidelines.The Store Operations Manager will be able to think strategically about what the business needs and successfully implement projects, supporting the retail function, ensuring that store location is maintained to the highest levels and that the brand image is consistently represented by the in-store environment. The Store Operations Manager is also responsible for the correct handling of goods in store and care of the product and compliance with KPIs, guidelines and company procedures. Business Performance:<ul><li>As part of the store leadership team, implement action plans and drive performance of the team to exceed financial targets and maximize sales performances and optimise Retail Operations and BOH organisation contributing to the success of the entire store</li><li>Contribute to enhancing the Client Journey through the optimisation of Retail Operations functions and BOH organisation and stock care</li><li>Lead the store team on the shop floor during shifts where the Store Manager or other Managers are not present to ensure leadership presence on the shop floor, and team motivation at all times</li><li>Together with the Store Manager meet store operating budget by monitoring store expenses</li><li>Share any changes or updates relating to Operations among the Store leadership team and cascade to store team</li><li>Proactively follow current competitors and fashion trends, industry news and new innovations in technology.</li></ul>Retail Operations:<ul><li>Set policies and procedures for store teams to follow</li><li>Carries out regular in store checks and audits to ensure store teams are following set policies and procedures</li><li>Successfully on-boards store employees, ensuring that adequate information and resource is provided</li><li>Consistently looks for opportunities to streamline and improve working efficiencies</li><li>Reviews store operations and organisation, analysing information and making sound suggestion to improve operational management of store</li><li>Liaises with external parties to ensure required permits or documentation are in order</li><li>Ensures Fire Safety &amp; Health &amp; Safety procedures are in place and followed</li><li>Supports the setup of in store events to ensure successful execution</li><li>Ensure the care and protection of the product according to company guidelines</li><li>Oversee the day-to-day management of goods receipt and ensure storage is in line with company procedures as well as prepares the products to be brought to the sales floor and in special areas to maximize efficiency in timing</li><li>Ensure that shop-to-shop and returns transfers are compliant with company guidelines and timeline</li></ul>Store Maintenance:<ul><li>Manages cleaning companies used for store locations &amp; office</li><li>Identifies, manages, and schedules contractors to carry out work in store, ensuring a thorough job is completed</li><li>Defines back of house ways of working and monitors to ensure that stores are acting in accordance</li><li>Regularly reviews supplier services and identifies opportunities to reduce costs or improve service</li><li>Acts on store emergencies to ensure repairs and service are executed in a timely manner</li><li>Liaises with Loss Prevention and Security on store issues where necessary</li><li>Acts as point of contact with security guard firms and ensures rotation of security guards</li><li>Acts as first point of contact for all store operational issues, escalating to Store Manager where needed</li><li>Responsible for seeing through the after sales process and ensuring store team and clients are updated</li><li>Order and distribute staff uniforms in a timely manner</li><li>Maintain back of house standards to enable the best client experience</li><li>Regularly train Client Advisors on BOH organization and the importance of stock care</li></ul>Stock &amp; Inventory:<ul><li>Prepares for and plans out the inventory checks across all stores</li><li>Puts in place a process for systematic inventory checks</li><li>Supports stores with inventory checks and reconciliations</li><li>Supports stores leading into preparation for sale and the transfer out of sale</li><li>Responsible for managing in store damaged stock</li><li>Monitors and follows up on negative-on-hand and outstanding consignments</li><li>Co-ordinates and monitors the various cycle counts as per the company guidelines and policies</li><li>Provides training and guidance to the store teams to minimise stock loss and damages</li><li>Manage the flow of OMNI orders making sure to guarantee the required service levels.</li><li>Manage correct flow of adjustments</li><li>Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced.</li><li>Monitor in-transit and when needed liaise with relevant departments.</li><li>Work with all internal and external stakeholders, with a service-oriented collaborative, available and versatile approach.</li></ul>Logistics &amp; Supplies<ul><li>Streamlines ordering of supplies and seeks cost saving alternatives</li><li>Manages all courier and shipping accounts and ensures team follow guidelines</li><li>Maintains inventory levels of packaging</li><li>Evaluates shipping suppliers and couriers to ensure most efficient and cost-effective service is in place</li></ul>Team leadership<ul><li>Promote a positive and professional team environment that fosters trust, respect, and superior performance standards, leading by example and in line with the House Code of Behaviours.</li><li>Empowering the team to be the best versions of themselves. Promoting team spirit through effective communication, and cultivating a positive and energetic environment</li><li>Encourage the exchange of information within the team</li><li>Provide support and ongoing feedback to operations associates to ensure their development, motivation, and sense of belonging.</li><li>Conduct regular performance conversations with the team to discuss results and develop action plans</li><li>Train and inspire the team on policies and procedures</li><li>Identify talents within their team to propose for internal development opportunities, sharing the proposal with the Store Manager to define the correct development processes</li><li>Guarantee team development through coaching and follow-ups on individual action plans;</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Previous experience of retail operations and helping a retail business operate efficiently</li><li>Ability to be flexible with regular travel and occasional weekend or evening shifts</li><li>Highly organized and have strong attention to detail</li><li>Is strategic and able to consider the wider business impact of decisions </li><li>Highly motivated and able to work independently or as part of a team</li><li>Successful performance record and a demonstrated ability to deliver retail excellence</li><li>Ability to quickly establish strong credibility with team members and external resources</li><li>The ability, drive and desire to deliver outstanding results</li><li>Sound analytical and organisational skills</li><li>Ability to be mobile/stand for extended periods of time </li><li>Ability to climb a ladder and lift packages upward of 35 lbs. on a regular basis</li></ul>Salary: $80,000 - $82,000 per yearKering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

<div>As an Assistant Boutique Manager at Pomellato Ginza, you will support the Boutique Manager in driving sales performance, delivering an exceptional client experience, and ensuring the smooth daily operations of the boutique.You will act as a brand ambassador, embodying Pomellato’s Italian craftsmanship, contemporary elegance, and client-centric approach, while contributing to the development of a high-performing team.</div>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Store Management:
Oversees and guides the stores to ensure a unique client experience. Manages the relationship between clients and sales teams. Serves as the visible face of the brand to clients.

Speciality Description - Assistant Store Manager:
Partners with the store manager to achieve business goals. Supports day-to-day running of the store, CRM activities, loss prevention, human resources management and visual merchandising presentation. Acts as a brand ambassador with consistently high standards to enhance sales and motivate store staff to excel.

Operation documents management and filing.Support on daily OP team payment, expenses requisition arrangement, incl. contract chopping and delivery, invoice and related tasks.Stores related information update and consolidation, support store materials order and arrangement.Support the team with day-to-day administrative tasks as needed, coordinate the communications with other departments for stores.

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail/Sales Operations:
Supports the sales process through activities that may include putting displays in place, keeping stock level inventory, managing payment transactions and conducting fittings or garment alterations.

Speciality Description - Retail/Sales Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects, such as changes in opening and closing times, renovations or relocation. Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

We are currently seeking an After Sales Specialist based out in Bridgewater, NJ Offices.Your opportunitySupporting the NAM Region with aftersales activities by coordinating repairs, warranty and commercial returns flows working along with Logistics, Customer Service and Sales Support on delivering the correct level of service to our customers, ensuring compliance with corporate policies.How you will contribute<ul><li>Guarantee the correct, accurate and smooth execution of repairs, warranty and commercial returns</li><li>Ensure aftersales-related KPIs are met</li><li>Monitor aftersales-related open order portfolios</li><li>Manage aftersales-related claims through CRM ticketing system</li><li>Analyze warranty claims and provide recommendations for improvement</li><li>Guarantee quality standards defined by Headquarter Quality Department</li><li>Support internal and external customers with any technical eyewear inquiry</li><li>Implement new processes in accordance with the After Sales Department</li><li>Propose process improvement aimed to increase efficiency and service level to the customers</li></ul>Who you are<ul><li> 3-5 years of experience in the after sales department, preferably of an optical eyewear organization</li><li>Proven knowledge of the optical eyewear product (small repairs, frames adjustment, disassembling, substitutions of parts)</li><li>Knowledge of Customer Service processes and order-to-cash flows</li><li>Knowledge of Microsoft Office Suite with a strong emphasis on Excel</li><li>Working knowledge of SAP suite system of advantage (ERP, BO)</li><li>Fluent in English (verbal and written), French or Spanish would be a plus</li><li>Passionate team player with a proactive orientation to results</li><li>Strong written and verbal communication</li><li>Problem solver</li><li>Strong analytical skills</li><li>Capable of working under pressure</li><li>Ability to prioritize work effectively</li><li>Genuinely curious and not afraid of innovation</li></ul>Why working with us?This a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.Salary Range $25-28HR

About us
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

Your opportunityThe Retail Operations Manager plays a critical role in driving operational excellence across the retail network, ensuring consistency, efficiency, and scalability of store operations. This role partners closely with HQ and cross-functional teams to enable business performance, strengthen operational discipline, and elevate the overall client experience.How you will contributeRetail Operations &amp; Network Performance<ul><li>Lead the execution and continuous improvement of retail operating standards, ensuring consistency, compliance, and efficiency across all locations</li><li>Conduct regular store visits to assess performance, identify gaps, and implement corrective actions</li><li>Maintain and evolve the Store Operations Manual in partnership with HQ</li><li>Act as escalation point for store operational issues, ensuring timely resolution and business continuity</li><li>Establish and reinforce best-in-class back-of-house standards and ways of working</li></ul>Client Experience, Training &amp; Field Partnership<ul><li>Ensure retail operations support and enhance the end-to-end client experience</li><li>Oversee after-sales processes (repairs, alterations, shipments) to ensure seamless execution</li><li>Own onboarding strategy and deliver operational training to retail teams, driving consistent adoption of processes and standards</li><li>Lead communication and rollout of new policies, tools, and processes across the network</li><li>Partner closely with Store Managers as a trusted advisor, providing hands-on support and identifying opportunities to improve performance and client experience</li></ul>Systems, Inventory &amp; Operational Control<ul><li>Own POS ecosystem (XStore, SAP), ensuring system reliability and effective use of data to drive decision-making</li><li>Analyze operational and sales data to monitor performance, ensure accuracy, and strengthen operational discipline</li><li>Oversee inventory operations end-to-end, including cycle counts, physical inventories, and discrepancy resolution</li><li>Manage inventory flow across retail, wholesale, and bespoke operations</li></ul>Logistics, Facilities &amp; Vendor Management<ul><li>Oversee logistics operations, ensuring efficient, cost-effective movement of goods and strong carrier performance</li><li>Support seamless execution of client shipments and oversee store supplies and packaging distribution</li><li>Manage store facilities and maintenance, ensuring operational readiness and alignment with brand standards</li><li>Lead store openings, renovations, and closures in partnership with HQ</li><li>Manage vendor relationships, ensuring service quality, accountability, and cost effectiveness</li></ul>Cost, Compliance &amp; Governance<ul><li>Own operational cost control and partner with Finance to monitor budgets and drive efficiency</li><li>Serve as liaison with Internal Audit and Loss Prevention, ensuring adherence to policies and mitigating risk</li><li>Ensure compliance with all regulatory requirements, including permits, health &amp; safety, and fire safety standards</li><li>Provide guidance and best practices to store teams on compliance and operational controls</li></ul>Requirements &amp; Qualifications<ul><li>5&#43; years of experience in retail operations within a luxury or multi-unit environment.</li><li>Strong understanding of POS systems (XStore, SAP) and retail operational processes.</li><li>Advanced analytical skills with the ability to translate data into actionable business insights.</li><li>Proven ability to lead cross-functional initiatives and execute projects end-to-end.</li><li>Strong organizational skills and attention to detail in a fast-paced environment.</li><li>Effective communicator with the ability to influence and collaborate across all levels of the organization.</li><li>Experience managing vendors and driving operational efficiency.</li><li>Demonstrates a collaborative, solutions-oriented mindset with a strong commitment to operational excellence and client experience</li></ul>Additional Requirements<ul><li>Ability to travel up to 30% support retail operations and store network needs.</li><li>Flexibility to support key retail periods and inventory cycles.</li></ul>Salary Range: $80,000-$90,000 per yearWhy work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Founded in Rome in 1945, Brioni is recognized as the world’s most prestigious menswear luxury house. 
We develop and manufacture sartorial ready-to-wear, leather goods, shoes and eyewear with an unparalleled level of craftsmanship. 
As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

We are currently seeking a Operations Manager – Retail who will report to the Retail Director US as part of our dynamic team in New York.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità:La risorsa, inserita all’interno del team di Manutenzione, sarà a riporto dell’Engineering &amp; Maintenance Coordinator e si occuperà di attività di intervento sugli impianti di produzione in caso di guasto per il rapido ripristino delle condizioni operative, nonché di manutenzione preventiva e predittiva per ridurre il rischio di guasti, e di attività di officina quali riparazioni, smontaggio e rimontaggio di parti elettriche/elettroniche, cablaggio quadri elettrici BT.Come contribuirai:In particolare, la figura si occuperà di:<ul><li>eseguire interventi di manutenzione correttiva sugli impianti di produzione in caso di guasto, al fine di ripristinare le condizioni operative nel più breve tempo possibile;</li><li>svolgere attività di manutenzione preventiva e predittiva, finalizzate alla riduzione delle probabilità di fermo impianto e al miglioramento dell’affidabilità delle macchine;</li><li>effettuare attività di officina, quali:<ul><li>riparazione di pezzi elettrici/elettronici;</li><li>cablaggio quadri elettrici BT;</li><li>smontaggio e rimontaggio di parti elettriche/elettroniche.</li></ul></li></ul><ul><li>collaborare con il responsabile e il team di manutenzione nella diagnosi dei guasti e nel miglioramento continuo delle performance degli impianti, rispettando le normative di sicurezza sul lavoro e le procedure aziendali.</li></ul>Chi sei: <ul><li>Possiedi un diploma tecnico in ambito elettrotecnico ed elettronico, elettromeccanico, meccatronico e hai esperienza pregressa in contesti industriali o manifatturieri, preferibilmente nel settore ceramico/porcellana o in ambienti produttivi complessi.</li><li>Sai leggere ed interpretare il disegno meccanico e gli schemi elettrici e possiedi conoscenze di oleodinamica e pneumatica.</li><li>Hai esperienza in elettronica industriale (PLC – sistemi di azionamento e controllo) e di interfacciamento con sistemi di controllo, nonché competenze in saldatura elettronica.</li><li>Possiedi capacità di operare sotto pressione, gestendo interventi urgenti con attenzione alla sicurezza e orientamento al miglioramento continuo.</li><li>Possiedi buone capacità di analisi e problem solving, in particolare nella ricerca guasti su impianti e macchinari industriali.</li><li>Ti contraddistingui per precisione, affidabilità e forte senso di responsabilità nello svolgimento delle attività.</li><li>Sei disponibile a svolgere turni di reperibilità, hai attitudine al lavoro in team e flessibilità operativa.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Maisons

Mode et Maroquinerie

Joaillerie

Ginori 1735

Kering Eyewear

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