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 | Kering

L’histoire de la Maison Balenciaga.

Histoire

En 2025, Pierpaolo Piccioli est nommé Directeur créatif de Balenciaga.&nbsp;

Pierpaolo Piccioli

Balenciaga a développé une stratégie en matière d’inclusion et de diversité, soutenue par quatre piliers.

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HOW YOU WILL CONTRIBUTE<ul><li>Ensure the achievement of individual sales and store goals, enhancing and developing the business</li><li>Provide an exceptional customer service experience and demonstrate a strong knowledge of the products as well as Balenciaga history and message in accordance with Balenciaga’s client journey</li><li>Maintain an active, accurate, and organized client book with meaningful data you have captured, contact clients regularly and provide appropriate follow-up on all sales or client requests</li><li>Procure information about current trends and fashion history and weave into selling ceremony to discuss with clients and provide advice</li><li>Participate in a team environment; foster open and constructive communication with team members, being always collaborative and proposing effective solutions</li><li>Contribute to the execution of daily operational tasks per company directives</li></ul>WHO YOU ARE<ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role, exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>COMPENSATIONFor individuals assigned and/or hired to work in New Jersey, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current hourly range is $18.00 USD to $20.00 USD.WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Short Hills Mall team as a Sales Associate who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales Associate who will report to the Store Director. 

YOUR OPPORTUNITY 

The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and values of Balenciaga.

HOW YOU WILL CONTRIBUTEGeneral Responsibilities<ul><li>Achieve sales goals</li><li>Opening and closing of the store</li><li>Ensure stockroom is organized and is set up properly so staff can easily access merchandise</li><li>Assist management in overseeing day-to-day operations of store</li><li>Work towards balanced strengths in sales, operations, merchandising and personnel management</li><li>Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff</li><li>Ensure that Customer complaints and feedback are handled appropriately and in a timely manner</li><li>Support/follow/implement/enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary</li><li>Enforce all sustainability policies that are implemented by the company both locally and globally</li></ul>Stock, Inventory &amp; Loss Prevention Management:<ul><li>Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution</li><li>Cash Registers &amp; Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits</li></ul>Visual Management:<ul><li>Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards</li><li>Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed</li></ul>Store Maintenance Management:<ul><li>Oversee daily cleaning and physical up-keep of the inside and outside the store</li><li>Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property</li><li>Ensure proper levels of supplies are on hand at all times</li></ul>WHO YOU ARE  <ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role; exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Miami Design District team as a Sales &amp; Client Advisor (Keyholder) who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales & Client Advisor (Keyholder) who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor (Keyholder) is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

HOW YOU WILL CONTRIBUTESHIPPING AND RECEIVING<ul><li>Oversee shipping and receiving; ensure goods are shipped accurately and in a timely manner</li><li>Ensure inter-store transfers are processed correctly</li></ul>SUPPLIES<ul><li>Responsible for maintaining and replacing inventory levels of all store supplies (i.e. shopping bags, sales receipts, tissue paper and all other materials necessary)</li></ul>REPAIRS<ul><li>Process, ship, and track repairs as needed in partnership with retail management</li></ul>STOCK ORGANIZATION<ul><li>Responsible for ensuring stock is organized and accessible</li><li>Check in new merchandise effectively and organize back stock to accommodate the team</li></ul>STOCK, INVENTORY, &amp; LOSS PREVENTION MANAGEMENT<ul><li>Ensure correct store inventory levels by partnering with management and the sales team through monthly cycle counts</li><li>Prepare, implement, and execute inventory in partnership with management and Inventory Control</li><li>Ensure the monthly store reconciliation and negative on-hand is completed accurately and submitted on time</li></ul>VISUAL MANAGEMENT<ul><li>Assist with implementation of visual display and merchandising as directed by management according to company’s standards</li><li>Ensure that all company information related to visual standards, received from Store Manager and Corporate is communicated to the team as needed</li></ul>SALES AND SUPPORT<ul><li>Support the sales floor as needed</li><li>Work on additional projects as directed by management</li></ul>STORE MAINTENANCE MANAGEMENT<ul><li>Oversee daily cleaning and physical up-keep of the inside and outside store</li><li>Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation, and maintenance of store property</li><li>Communicate needs for new fixtures, landscaping, floor/carpet cleaning</li><li>Ensure proper levels of supplies are on hand at all times</li><li>Oversee all maintenance and repair calls to ensure quality meets company standards</li></ul>WHO YOU ARE<ul><li>3&#43; years of operational experience within luxury retail</li><li>Proficient in Microsoft Office Suite (Proficiency in Microsoft Excel and Word Processing), JDA, etc.</li><li>Ability to react quickly on your feet in a fast paced environment</li><li>A strong communicator with proven ability to interact regularly with internal and external individuals</li><li>Ability to lift and move bulk merchandise</li><li>Proven ability to drive results</li><li>Excellent organizational skills</li><li>Commercial awareness and strong business acumen</li><li>Talent for managing, coaching and developing a team</li><li>Strong communication skills</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Toronto Holt Renfrew team as a Stock Associate who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Stock Associate who will report to the Store Director. 

YOUR OPPORTUNITY 

Achieve daily business objectives by supporting all shipping and receiving, overseeing inventory, monitoring store supplies, and maintaining back stock effectively.  The Stock Associate is also responsible for processing repairs, supporting the back office, and supporting the sales floor as needed.

We are currently looking for a Store Manager for our store in Munich.Your OpportunityYou will lead the store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. You will be responsible for promoting the brand to clients and guarantee the quantitative and qualitative goals assigned to bring the store at its full potential.How you will contribute<ul><li>You will lead the Sales team in achieving targeted quantitative and qualitative goals</li><li>oversee floor coverage, client service, visual merchandising standards and operational functions</li><li>ensure Balenciaga signature and client experience are executed and consistent over time</li><li>develop clienteling mindset and client&#39;s loyalty and retention from beginners to VICs</li><li>attract, develop and retain talents by creating a positive work environment and a feedback culture</li><li>ensure that all the processes are in compliance with legal, safety, security, sustainability, HR guidelines</li><li>ensure execution of Retail Excellence guidelines in the store</li><li>manage inventories activities, warehouse stock and report immediately any discrepancies</li><li>challenge and improve current processes by sustaining the growth and ensure efficiency and effectiveness</li></ul>Who you are<ul><li>you demonstrate consistent experience in a managerial position </li><li>you have high sensitivity to clients experience and loyalty</li><li>you demonstrate precision, organizational skills, adaptability, openness, listening abilities, curiosity</li><li>you have coaching and feedback skills </li></ul>Why work with usBalenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. 

From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

Balenciaga

Histoire

Pierpaolo Piccioli

Nos engagements

Découvrez les offres d’emploi Balenciaga

BALENCIAGA Sales Associate | Short Hills Mall

BALENCIAGA Sales & Client Advisor (Keyholder) | Miami Design District

BALENCIAGA Stock Associate | Toronto Holt Renfrew

BALENCIAGA Store Manager Munich