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 | Kering

Éclectiques et contemporaines, les créations de la Maison fondée en 1921 incarnent la quintessence de l’artisanat italien et restent inégalées par leur qualité, leur design inventif et l’attention portée aux détails.

Histoire

Le 28 janvier 2023, Sabato de Sarno est nommé Directeur de la création de Gucci.

Sabato de Sarno

Découvrez les offres d’emploi Gucci

Passionn&eacute; par l&rsquo;univers du Luxe, rejoignez-nous !&nbsp; 
Cliquez ci-dessous pour d&eacute;couvrir toutes les opportunit&eacute;s de carri&egrave;re au sein de la Maison Gucci.&nbsp;

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li></ul><ul><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New YorkFor individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $16.00 USDEOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Key Accountabilities<ul><li>Prepare new items to be displayed in collaboration with the sales team.</li><li>Ensure replenishment is done hourly and accurately.</li><li>Control and supervise transfers and all other operations in a timely manner.</li><li>Manage organization of stock in accordance with Gucci directives and procedures</li><li>Supervise the flow of goods between storage and the shop floor, prepare and control arrangement of articles.</li><li>Follow daily placement of items for sale, in line with articles available in stock.</li><li>Plan and undertake inventory operations and be a stakeholder in monitoring loss-prevention and unknown mark-downs.</li><li>Communicate daily with article rotation managers and propose remedial measures where necessary.</li><li>Responsible for all aspects of after sales management acting as point of contact on customer complaints and quality issues.</li><li>Execute repair and returns ticket management according to company standards and coordinating with stores, back office, repair center and headquarters.</li><li>Manually enter and update data in after sales system.</li></ul>Key Requirements<ul><li>Proven experience in a similar Stockroom/Warehouse role ideally in Retail.</li><li>Excellent knowledge and practice of managing inventories.</li><li>Well organized and comfortable working in a fast-paced environment.</li><li>Computer literate, including good knowledge of Microsoft packages.</li><li>Fluency in English, other languages will be considered a plus.</li></ul>Gucci is made of people who are diverse, talented and unique. You&#39;re invited to come and show us the Dream-maker that you are.

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

We are looking for a Senior Stock Controller to join our Birmingham Selfridges team.

In this role you will supervise the stockroom supplying products to the sales floor, monitoring inventory levels and managing after sales service requests.

Role MissionAs a Gucci Team Coordinator, you will be responsible for providing overall store support to the front and back of house teams with various sales support, POS, inventory tasks, stock processing and administrative functions.You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.Key AccountabilitiesSales Support<ul><li>Serve as a Gucci Ambassador by displaying a welcoming and friendly attitude to all clients entering the store, directing them to an available Client Advisor or Lead Client Advisor;</li><li>Support the team in the selling process, ensuring the highest level of client experience;</li><li>Assist Client Advisors in preparing for VIG client appointments, prepare consignments, and close transactions;</li><li>Provide dressing room support to Client Advisor and Client;</li><li>Answer, direct and transfer calls with exceptional level of professionalism;</li><li>Understand client needs to assist in escorting them to the proper department;</li><li>Interact with clients to ensure an elevated shopping experience.</li></ul>POS<ul><li>Support with the packing and payment process;</li><li>Facilitate store transfer requests, charge sends, and product inquiries;</li><li>Accurately capture client data required to close transactions per company expectations and following up on any missing and relevant information.</li></ul>Inventory<ul><li>Assist the sales staff in pulling different styles and sizes from stock;</li><li>Support with store cycle counts, scheduled inventories, and reconciliation with direction from the Store Director/Team Manager – Operations.</li></ul>General <ul><li>Escalate all return and exchange paperwork to management on duty for receipt signatures to be captured with daily closing flash paperwork;</li><li>Knowledgeable of all Gucci products and company policies, specifically on credit, sales, and customer service.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li></ul><ul><li>At least 2 years of experience in luxury retail, hospitality, or customer service-related industry;</li><li>Experience operating a POS system, a plus;</li><li>Excellent interpersonal and communication skills;</li><li>Strong understanding of customer service needs and priorities;</li><li>Ability to multitask, with a strong attention to detail;</li><li>Familiar in Microsoft Word and Outlook;</li><li>Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – CaliforniaFor individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $17.10 USD to $19.00 USD.Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

Gucci

Gucci

Histoire

Sabato de Sarno

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