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 | Kering

Alexander McQueen

McQueen se distingue par son expression de l’individualité, d’une force subversive et d’une puissance brute. &nbsp;

Histoire

Seán McGirr

Voir toutes les offres d’emploi McQueen

Découvrez les offres d’emploi McQueen

Passionné par l’univers du Luxe, rejoignez-nous !&nbsp; Cliquez ci-dessous pour découvrir toutes les opportunités de carrière au sein de la Maison McQueen.&nbsp;

The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the McQueen clientele.<div>How will you contribute?<ul><li>You will be able to demonstrate the desired McQueen behaviours.</li><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage.</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.</li><li>Contribute to the visual display of the products in accordance with McQueen visual standards.</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures.</li><li>Follow Company grooming, accordingly with McQueen standards and policies.</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store.</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store.</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools.</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives.</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures.</li><li>Operate with the highest level of care and respect for the product.</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies.</li><li>Fluent in Italian and English.</li><li>Proven ability to drive and exceed individual and store KPIs.</li><li>Excellent commercial awareness.</li><li>Team-player mentality.</li><li>Strong verbal and written communication skills.</li><li>Strong selling skills and ability to overcome objections.</li><li>Customer centric approach and an entrepreneurial spirit.</li><li>Ability to work in a fast moving and dynamic environment.</li><li>Luxury product knowledge.</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div>

McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

At McQueen, we live and breathe a culture defined by our key Behaviours:

•	Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

The McQueen Client Advisor (Chinese or Arabic speaker) will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the McQueen clientele.<div>How will you contribute?<ul><li>You will be able to demonstrate the desired McQueen behaviours.</li><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage.</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.</li><li>Contribute to the visual display of the products in accordance with McQueen visual standards.</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures.</li><li>Follow Company grooming, accordingly with McQueen standards and policies.</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store.</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store.</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools.</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives.</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures.</li><li>Operate with the highest level of care and respect for the product.</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies.</li><li>Fluent in Italian, English and Chinese OR Arabic.</li><li>Proven ability to drive and exceed individual and store KPIs.</li><li>Excellent commercial awareness.</li><li>Team-player mentality.</li><li>Strong verbal and written communication skills.</li><li>Strong selling skills and ability to overcome objections.</li><li>Customer centric approach and an entrepreneurial spirit.</li><li>Ability to work in a fast moving and dynamic environment.</li><li>Luxury product knowledge.</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div>

Job Title: Reception &amp; Facilities AssistantLine Manager: Head of Operations &amp; FacilitiesLocation: LondonStart date: May 2025McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.At McQueen, we live and breathe a culture defined by our key Behaviours:· Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.· Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.· Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.· Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.How will you contribute?· Manage front of house and reception duties answering calls and being the first point of contact for all visitors.· Managing the booking of meeting rooms in the office for employees.· Arrange local courier and taxi bookings for employees.· Proactively ensuring the excellent upkeep of the reception and office space, tidiness and general care in line with the McQueen brand image; ensuring front of house areas are in immaculate condition.· Assist the Head of Operations and Facilities with general admin tasks.· Carrying out a daily checks of all the kitchens ensuring they are well stocked.· Co-ordinating weekly deliveries of milk, fruit and other catering supplies.· Carrying out office H&amp;S checks during the daily office walkthrough.· Coordinating and troubleshooting general facilities issues and requests, escalating as required to the Facilities Co-ordinator.· Assisting the Facilities Co-ordinator with new joiner desk set ups.· Creating building passes for new joiners.· Placing orders and raising POs for ad hoc facilities requests.· Ensuring photocopiers are fully stocked with paper. Changing toner cartridges as and when required.· Proactively double checking that all stationary cupboards are fully stocked.· Co-ordinating recycling and waste collections.· Assist with photoshoots and model fitting set ups that are held at the London office.· Setting up catering for in-house meetings and shoots.· Assist with office moves and ad hoc office clear outs.· Support with other projects and activities as required.· Act as a first aider and fire warden alongside the facilities team.Required Skills:· You will be able to demonstrate the desired Alexander McQueen behaviours.· Previous reception or facilities experience required, working in an office of 100&#43; staff essential (creative industry preferred).· Professional with a high regard for confidentially and discretion.· Excellent telephone and email manner.· Team player, with a proactive and ‘can-do’ attitude.· Multi-tasking person.· Calm, agile and resilient when working under pressure.· Strong sense of ownership - ensure that every request is professionally answered and followed through to completion.· Good knowledge of IT – with previous experience providing first line support· First aid and fire warden training beneficial.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Facilities and General Services :
Gathers all jobs providing services for the smooth and safe running of our company. Includes jobs responsible for buildings maintenance, health and security at work as well as indirect purchasing activities.

Job Family Description -General Services:
Supports our core activity and ensures the smooth running of facilities. Includes all facilities management activities such as reception, buildings maintenance, energy saving, fleet management.

<div>The Role </div><div>The McQueen Part Time Retail Associate will be a passionate brand ambassador and dedicated team player, transforming every client visit into a memorable luxury shopping experience.</div><div></div><div>How Will You Contribute?</div><div><div><div><div><ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage</li><li>Engage with clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Follow Company grooming, accordingly with McQueen standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired McQueen Behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At McQueen, we live and breathe a culture defined by our Key Behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

McQueen

Histoire

Seán McGirr

Découvrez les offres d’emploi McQueen

McQUEEN Client Advisor

McQUEEN Client Advisor (Chinese or Arabic speaker)

MCQUEEN Receptionist & Facilities Assistant

MCQUEEN Part Time Retail Associate, Singapore