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 | Kering

Fondée en 1961, Saint Laurent est l’une des plus importantes maisons de couture du XXe siècle.

Histoire

Élégantes et modernes, les collections d’Anthony Vaccarello sont un hommage à Paris, à l’atelier et au savoir-faire de la Maison.

Anthony Vaccarello

Voir toutes les offres d’emploi Saint Laurent

Découvrez les offres d’emploi Saint Laurent

Passionn&eacute; par l&rsquo;univers du Luxe, rejoignez-nous !&nbsp; 
Cliquez ci-dessous pour d&eacute;couvrir toutes les opportunit&eacute;s de carri&egrave;re au sein de la Maison Saint Laurent.&nbsp;

We are currently seeking a Client Advisor to join our dynamic boutique team. ROLEThe Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards. MISSION<ul><li>Provide outstanding client and after-sale service to all visitors and clients</li><li>Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests</li><li>Cultivate a robust client portfolio to secure a proactive and growing business</li><li>Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li><li>Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture</li><li>Show a transparent and genuine attitude with the client and create a unique connection with them</li><li>Communicate in a professional and sincere way, with clients and colleagues</li><li>Effectively use all the available tools to optimize business opportunities</li><li>Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit</li><li>Upholds and adheres to all company policies and operational procedures</li></ul>PROFILE<ul><li>Preferred experience in providing high-quality service in a client facing role, i.e. in fashion &amp; accessory retail, in customer service or in luxury hospitality</li><li>Have passion for the fashion culture, like to create personalized looks</li><li>Have a business mindset and an entrepreneurial spirit</li><li>Strong team spirit to achieve common goals</li><li>At ease with using tools and applications, adapts quickly with new technology</li><li>Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity</li><li>Proactive, passionate &amp; with a problem-solving attitude</li><li>Excellent written, oral &amp; listening skills, in English and local language, additional languages preferred</li><li>Embrace change and see it as an opportunity to grow and develop</li></ul>A reasonable estimate of the base compensation range for this position is $17/hr. - $19/hr. with commission eligibility.Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

ROLE  This position is based in Saint Laurent Hong Kong office, directly reporting to the Hong Kong, Macau and Taiwan General Manager. Responsible for elevating the retail performance and client experience across the Hong Kong and Macau networks. This role acts as a business partner to the Regional Manager and Store Directors, providing data-driven insights, best-practice tools, and targeted coaching to optimize KPIs, elevate retail standards, and drive consistent excellence in client engagement.MISSIONBusiness Performance <ul><li>Partner with Regional Manager to design and implement action plans that improve productivity, conversion, cross-selling, and clienteling results</li><li>Formulate monthly/annual sales forecasts, set appropriate targets to facilitate the planning and optimization of P&amp;L</li><li>Monitor and report on store performance trends versus budget and forecast, providing actionable insights to store management teams</li><li>Monitor and review the performance of the retail team, track KPI achievements and actively provide training, performance feedback and action plans as needed</li><li>Analyze conversion rates, customer appointments, traffic, and other productivity metrics to pinpoint growth opportunities and performance gaps</li><li>Partner with corporate function teams to develop monthly initiatives and long-term action plans aimed at improving sales, conversion, and overall store performance</li><li>Maintain regular communication with the senior management, providing insightful reporting on the sales performance, store activities, inventory situations and any other important issues</li><li>Prepare monthly business reviews and implement action plans to achieve sales targets</li></ul>Operational Excellence<ul><li>Collaborate with Store Operations team to identify areas for operational improvements and identify action plans to ensure consistency and excellence across retail stores</li><li>Monitor store performance metrics and implement corrective actions to drive improvements in sales, customer satisfaction, and operational efficiency</li></ul><ul><li>Manage and oversee daily store operations, including but not limited to sales, expense control, staff recruitment, training, inventory management, security, and safety etc.</li><li>Evaluate market opportunities and actively support project management of new store opening/ relocation/renovation </li><li>Work in close relation with different departments to ensure store staff follow corporate standards, policies and procedures</li><li>Lead and coordinate retail performance projects (e.g., clienteling programs, KPI contests, service refresh initiatives) for both Hong Kong and Macau.</li><li>Support new store openings, client events, and strategic retail activations with operational excellence</li></ul>Customer Experience<ul><li>Liaise with the CRM team to aid in the design, analysis and implementation of client programs and projects across the region</li></ul><ul><li>Drive retail team to maintain positive customer relations and implement related clienteling strategies to develop customer loyalty</li><li>Conduct regular store visits to assess customer interactions, merchandising practices, and overall store environment, providing constructive feedback to retail management</li><li>Analyze customer feedback and market trends to identify opportunities for enhancing the client journey</li></ul>Training &amp; Coaching<ul><li>Partner with Training and Regional Managers to design and deliver targeted training programs for sales teams and Store Directors, focusing on client engagement, product knowledge, and selling skills</li><li>Provide on-the-floor coaching to enhance leadership capability and team motivation</li></ul>Cross-Functional Collaboration<ul><li>Partner closely with Merchandising team to align product strategies with market needs, providing feedback on assortment opportunities based on in-store insights and client preferences</li><li>Work with Visual Merchandising team to ensure store presentations maximize commercial impact and reflect local market dynamics while staying true to brand guidelines</li><li>Act as the bridge between store teams and support functions, ensuring performance feedback flows both ways and initiatives are executed effectively</li></ul>PROFILE<ul><li>Degree holder in Business or related discipline</li><li>Minimum 10 years of experience in retail function, solid experience in fashion retail is preferred</li><li>Demonstrated strong commercial awareness and adapt to a fast-paced environment </li><li>Clear and persuasive communicator with the ability to influence and collaborate across different functions and levels</li><li>Analytical and problem-solving mindset, ability to translate insights to solutions</li><li>Able to champion new tools and ideas from concept through implementation</li><li>Capable of driving projects independently and taking initiative to improve processes</li><li>Proficiency in Microsoft Excel, PowerPoint and Power BI</li><li>Familiarity with AI-driven analytics tools or innovative retail technologies is a plus</li><li>Excellent command of English, Cantonese and Mandarin</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.The Stock Manager contributes to increase Store turnover by ensuring that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organizationMISSION <ul><li>Follow-up and control the monthly turning inventories and specific action plans</li><li>Prepare the annual inventory and look for any discrepancies</li><li>Guarantee consistent level of stock to achieve sales target</li><li>Provide high quality feedback and requested reports to the Store Director</li><li>Participate in maintaining a positive work environment</li><li>Promote the culture of the brand internally and externally</li><li>Ensure store’s image is in line with corporate standards</li><li>Guarantee excellent customer experience during after sales process</li><li>Handle all administrative and operational procedures related to the merchandise flow</li><li>Implement specific Back Office action plans defined with the HQ and Store director and guarantee follow up at store level</li><li>Report, alert, transfer information properly to the Store Director for product turn-over (the right product at the right time in the right place)</li><li>Prepare, pack and ship merchandise to the outlets and warehouse</li><li>Adhere to all Company Policies &amp; and follow all Company Operational Procedures      </li></ul>PROFILE <ul><li>Significant experience in managing stock, administrative task (3-5 years of experience)</li><li>Successful managerial experience of a team</li><li>Interpersonal skills, persuasiveness</li><li>Precision, organizational skills,</li><li>Adaptability, openness, curiosity</li><li>High availability and responsiveness</li><li>Ability to prioritize task execution based on business needs</li><li>Strong problem solving skills</li><li>Ability to multi-task in a fast-paced environment</li><li>Competent computer skills (Word and Excel)</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Stockroom:
Supervises the warehouse supplying products to the sales floor or other stores. Monitors stock and inventory levels. Oversees logistics of shipping between the local warehouse and regional warehouses.

We are currently seeking a Stock Associate who will report to the Store Director as part of our dynamic team.ROLEYou will contribute to increase store turnover by Participating to the merchandise flow management within the store and strictly follow all internal procedures in terms of logistics.MISSION<ul><li>Follow-up and control the monthly turning inventories and specific action plans</li><li>Prepare the annual inventory and look for any discrepancies</li><li>Guarantee consistent level of stock to achieve sales target</li><li>Maintain organization, grooming and appearance of all areas respecting the Visual Merchandising Standard</li><li>Receive, check, label and store all merchandise being received</li><li>Organize and tidy up stock areas</li><li>Check in and handle transfers</li><li>Prepare and ship all returned merchandise to the outlets and warehouse</li><li>Handle packaging and small stationery’s orders</li></ul>PROFILE<ul><li>At least 2 years of successful experience in a stock department</li><li>Good knowledge of IT</li><li>Luxury experience required</li><li>1-3 years in a retail environment</li><li>The employee must frequently lift and/or move up to 25 pounds and may occasionally need to lift and/or move up to 50 pounds.</li><li>Retail stockroom experience a plus</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Saint Laurent

Histoire

Anthony Vaccarello

Découvrez les offres d’emploi Saint Laurent

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