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KERING EUS Retail Operations Specialist

Kering - Regular
Singapore - Singapore

About Kering A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2020, Kering had over 38,000 employees and revenue of €13.1 billion.

The position provides assistance to store operations with services and facilities managing by Kering Technologies at stated service levels.


  • Maintains effective communication with Brands’ retail operation team, store team and store planning team.
  • Works with respective Kering Technologies teams and functions to ensure high quality of services and facilities rendering to retail operations
  • Manages and works with vendors, outsourcers and contractors to provide services of (but not limited to):
    ✓ Helpdesk
    ✓ Request
    ✓ Store project
  • Provides on-site services covering all operations in SEA region, Overseas travelling is required.
  • Manages IT devices procurement and deployment.
  • Maintains IT hardware & software inventory and life cycle.
  • Other duties as assigned


  • Sound knowledge and experience of supporting retail operations in luxury industry
  • Customer centric and aims to deliver exceed expectation
  • Excellent analytical and problem-solving skills
  • Hands-on project management experience
  • Having change management skill is an added advantage
  • Able to work independently with minimum supervision
  • Able to work under pressure and to meet tight schedules
  • Good communication skill in both spoken and written English. Chinese and other dialects are advantages


  • Higher diploma in IT (or computing related discipline) or above
  • More than 4-year experience in IT support with a minimum of 2-year in retail industry, luxury retail preferred
  • Project management qualification is a plus
  • Full time
  • Asie
  • Singapore

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