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KERING Retail IT Operations Specialist

Kering - Fixed Term (Fixed Term)
Seoul - Korea, Republic of

“A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watchmaking: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Christopher Kane, Tomas Maier, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.” In 2017, Kering had nearly 29,000 employees and pro forma revenue of €10.823 billion.” 글로벌 럭셔리 그룹인 케어링은 구찌, 보테가 베네타, 생 로랑, 알렉산더 맥퀸, 발렌시아가, 브리오니, 크리스토퍼 케인, 토마스 마이어, 부쉐론, 포멜라토, 도도, 키린, 율리스 나르덴, 제라 페리고, 케어링 아이웨어 등 패션, 가죽 제품, 보석 및 시계 등 럭셔리 하우스의 앙상블을 발전시켜 오고 있습니다. '상상력을 원동력으로' 라는 기업철학을 바탕으로, 케어링그룹은 브랜드가 가장 지속 가능한 방식으로 잠재력을 발휘하도록 장려합니다. 케어링그룹은 2017년 100억 유로 이상의 매출을 기록했으며, 2만 9000 명이 넘는 임직원이 함께 하고 있습니다.


This position provides assistance to store operations with services and facilities managing by Kering Technologies at stated service levels.


  • Maintains effective communication with Brands’ retail operation team and store team
  • Works with respective Kering Technologies teams and functions to ensure high quality of services and facilities rendering to retail operations
  • Manages and works with vendors, outsourcers and contractors to provide services of (but not limited to):
    • Helpdesk
    • Request
    • Store project
  • Provides on-site services covering all operations in Korea, Overseas travelling is required.
  • Other duties as assigned


  • Sound knowledge and experience of supporting retail operations in luxury industry
  • Customer centric and aims to deliver exceed expectation
  • Excellent analytical and problem-solving skills
  • Hands-on project management experience
  • Having change management skill is an added advantage
  • Able to work independently with minimum supervision
  • Able to work under pressure and to meet tight schedules
  • Good communication skill in both spoken and written English and Korean and Japanese skill is a plus


  • Higher diploma in IT (or computing related discipline) or above
  • More than 2-3 years experience in IT support and retail industry, luxury retail preferred
  • Project management qualification is a plus
  • Full time
  • Asie
  • Korea, Republic of

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