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SAINT LAURENT Trainer

Saint Laurent - Regular
Singapore - Singapore

ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

MISSION

The purpose of this role is to develop the knowledge and skills of the Singapore & Malaysia teams by partnering closely with retail business partners and the APAC Training Manager to ensure that a comprehensive training plan is implemented and executed throughout the region.

KEY RESPONSIBILITIES

FACILITATION

  • Assist SEA HR Manager to deploy retail training activities
  • Implement and localize training initiatives from headquarters for program delivery
  • Select, brief and monitor external providers/facilitators when necessary
  • Ensure induction sessions for all new hires are conducted within appropriate formats
  • Delivery of focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics)
  • Manage training logistics process (classroom settings, venue rental and its logistic, electronic equipment, training material interpretation & preparation)

FOLLOW UP

  • Develop follow-up tools for the participants and on-the-job check
  • In-store coaching of the retail team and ensuring that constructive training feedback is gathered and any development areas are implemented
  • Conduct regular store visits and attachments for preparing quick-fix workshops
  • Monitor the usage of training and information material
  • Ensuring that all new joiners complete the mandatory training programs
  • Follow up on all e-learning initiatives, ensuring a high completion rate for all
  • Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.)

TRAINING NEEDS ANALYSIS

  • Work with HR Manager and APAC Training Manager to understand and identify the training needs from retail team

PROFILE

  • Previous training experience, preferably in the retail industry or consultancy company with exposure in facilitation and content development
  • Open minded, inspiring, adaptable, energetic and passionate
  • Strong communication and coordination skills
  • Excellent time and task management skills
  • Able to work independently
  • Proficient in MS Office functionalities & e-learning platforms
  • Traveling within the region and extensive time spent in store required

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

  • Full time
  • Asie
  • Singapore
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