BOTTEGA VENETA Supervisor (m/f/d) - Zurich Globus Store

We are currently seeking a Supervisor who will report to the Store Manager as part of our team in Zurich Globus Store.

Your opportunity

As a Supervisor, you will support the management team in driving business performance, delivering an exceptional client experience, and ensuring excellence across daily store operations.

How you will contribute

• Support the Store Manager in driving sales performance and achieving targets
• Lead by example and maximize business opportunities through effective selling
• Monitor team performance and foster a results-driven culture
• Deliver an exceptional client experience in line with Bottega Veneta standards
• Build lasting client relationships and develop the Client Book and CRM
• Coach and motivate Client Advisors, fostering a positive team environment
• Ensure company standards, policies, and procedures are consistently followed
• Support daily store operations, ensuring excellence in presentation and organization
• Handle challenging situations with professionalism and a solution-oriented approach
• Maintain accurate stock information and follow inventory procedures
• Provide regular feedback to the Store Manager
• Take responsibility for store operations in the absence of the Store Manager

Who you are

• Previous supervisory experience in luxury retail or a premium service environment
• Strong commercial mindset and sales-driven approach
• Passion for luxury fashion and exceptional client service
• Excellent communication, leadership, and team-building skills
• Client-focused, proactive, and detail-oriented
• Adaptable and comfortable in a fast-paced environment
• Strong organizational and multitasking abilities
• Fluent in English and German; additional languages are a plus
• CRM and clienteling experience is preferred

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.