GUCCI Client Advisor, Harrods

• Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities

• Effectively uses cross- and upselling techniques to maximize sales opportunities

• Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques

• Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store

• Combines styling knowledge with the ability to mix-and-match products to best serve the client

• Develops local and international client base and seeks to recruit and develop top clients

Key Requirements

• Experience working in a high-end luxury/fashion brand or hospitality

• Proven track record in achieving sales targets and develop clients

• Passion for and sound knowledge about Gucci and luxury fashion

• Works productively in a high-pressure, fast-paced environment

• Fluent in English, any additional languages would be a plus

• Ability to work flexibly varied hours/days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.