Kering

Talent

Trouvez votre futur job

Kering Eyewear - Recrutement

CONTACTEZ-NOUS

MENTIONS LÉGALES

CRÉDITS

POLITIQUE DE CONFIDENTIALITÉ

ACCESSIBILITE : NON CONFORME

Creativity is our Legacy

Notre stratégie

Rapport d’activité

Kering en bref

Découvrez Kering

Notre histoire

Le 40, rue de Sèvres

Kering, de granit et de rêves

Culture et Patrimoine

Conseil d'administration

Comité exécutif

François-Henri Pinault

Éthique et conduite des affaires

Notre gouvernance

Empowering Women

Kering Foundation

Women In Motion

Kering for Women

Nos actualités

Kering Highlights

Gucci

Saint Laurent

Bottega Veneta

Balenciaga

McQueen

Brioni

Couture et Maroquinerie

Boucheron

Pomellato

DoDo

Qeelin

Joaillerie

Ginori 1735

Kering Eyewear

Kering Beauté

Autres

Notre Groupe

Nos Maisons

Notre vision du luxe

Découvrez-nous

Travaillez avec nous

Imaginez votre parcours

Trouvez votre équilibre

Faites la différence

Préparez votre futur

Les programmes Kering Keys

Exprimez votre talent

Partagez notre quotidien

Feuille de route 2017 - 2025

Gouvernance

Un engagement historique

Façonner le luxe de demain

Notre EP&L

Informations ESG

Performance ESG 

Mesurer notre impact

Stratégie climat

Réduire

Restaurer et régénérer

Limiter le changement climatique

Stratégie biodiversité

Stratégie eau 

Fonds Régénératif pour la Nature

Bien-être animal

Préserver la planète

Droits humains dans la chaîne d'approvisionnement

Soutenir les femmes dans la chaîne de valeur

Préserver nos savoir faire

L'humain au coeur de la chaîne de valeur

Ambition circularité

Matières premières

Plateformes d'innovation

Processus de production

Nouveaux business models

Upcycling, recyclage et régénération

Innover pour demain

Actualités

Agenda

Publications et vidéos

Actualités et ressources

Gouvernement d'entreprise

Répartition du capital

À propos de Kering et chiffres clés

Kering en bourse

Publications

Information réglementée

Être actionnaire

Vos publications

Assemblée générale

Informations actionnaires

Financements et autres informations

Agenda financier

Contacts actionnaires

Dossiers thématiques

Logothèque

Ressources

Contacts

 | Kering

Vous aimez les nouveaux défis ? Vous avez l’ambition et l’éthique professionnelle nécessaires pour réussir dans le Luxe ? Alors, rejoignez Kering ! Nous sommes à la recherche de collaborateurs passionnés par l’univers du Luxe, décidés à faire la différence et désireux de façonner l’avenir de notre secteur. Découvrez nos opportunités de carrière. Rejoignez dès maintenant le groupe de Luxe le plus influent au monde.

This role works closely with Sales, Customer Service and Finance teams to deliver logistics service, sample and showroom in highest standard.Work independently with supply chain, planning and logistics on delivering service excellence. Functional Reporting to the Logistics Manager Asia Pacific, to manage 3PL, forwarders and warehouse activities. How you will contributeSamples management related activities:<ul><li>Perform sample goods inbound and outbound scanning, stock taking and storeroom activities; showroom maintenance and tidy up</li><li>Prepare reports for sample shipment tracking across APAC and warehouse dashboards </li><li>Samples management (ordering, receiving, arranging, returning, pass to sales team, lend to customers and fashion houses, yearly stock take, reports)</li><li>Manage sales tools and all the shipping documentation necessary for handling.</li></ul>Logistics related activities<ul><li>Liaise with forwarder and warehouse to ensure shipments deliver to Malaysia, Taiwan and Hong Kong and Travel Retail customers</li><li>Prepare shipment booking and return shipments tracking</li><li>Logistics and SAP experience (i.e. MB51, order management, etc…) is an advantage.</li><li>Travel and working in warehouse may be required</li></ul>Who you are<ul><li>2 years and above of Logistics experience preferably in a retail/ luxury environment. </li><li>Shipment, warehouse and sample experience is an advantage </li><li>Diploma/ degree in business administration/ Logistics, or equivalent business experience. </li><li>Good business knowledge of order-to-cash flows and after-sales</li><li>Proficiency in Microsoft Office with a strong emphasis on Excel </li><li>Working knowledge of SAP of advantage. </li><li>Exceptional organizational skills </li><li>Good written and verbal communication </li><li>Collaborative team player </li><li>Problem solver </li><li>Can-do spirit</li><li>Passionate and enthusiastic </li><li>Strong sense of responsibility </li></ul>Why work with us?This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.
We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

The overall objective of the department in which this position works is:Provide outstanding customer service to Maui Jim accounts &amp; consumers, maintaining the Maui Jim “Aloha” at all times. Maui Jim goal is to achieve the highest levels of customer satisfaction and service.  This will ensure that Maui Jim achieves and exceeds sales forecasts through the growth of present and potential customers. Maintain extreme high-level service during all seasons of the year. Our goal is to achieve market leading customer satisfaction and service.The major function of this position is:To answer incoming inquiries via telephone and e-mail from our customers in timely, courteous and efficient manner. To provide outstanding administrative support to accounts and field sales representatives combined with an emphasis to establish and maintain account relationships with Maui Jim customers. The principle responsibilities and duties of this position are:<ul><li>Provide outstanding customer service to all internal and external customers. </li><li>Assist with customer inquiries as per Maui Jim policy.</li><li>Answer incoming calls within 3rd ring.</li><li>Answer to e-mail enquiries from customers within 24 hours Order entry in timely and accurate manner.</li><li>Review, process and set up all new accounts in SAP within 1 day. </li><li>Ensure all paperwork and information is correct and complete. </li><li>Maintain customer master data.</li><li>Provide support to customers regarding status of shipments, credits/returns/repairs and inform customers of Maui Jim Policy.</li><li>Provide advice and product support to Maui Jim customers.</li><li>Secure an enhanced experience for our customers in our B2B and B2C portals.</li><li>Maintain outstanding internal relations within the Maui Jim Ohana globally.</li><li>Secure daily and monthly reporting according to set standards.</li><li>Maintain working area clean and organized.</li></ul><h2>Indicated below is the preferred education and experience for this  position:</h2><ul><li>High school graduate with minimum 2 years CS experience.</li><li>Fluent Italian.</li><li>Advanced level English language skills.</li><li>Strong Customer Service focus.</li><li>Prior experience of SAP CRM is a plus.</li></ul>Listed below are the particular skills preferred for this position:<ul><li>Previous Customer Service experience minimum of 2 years.More profound CS experience would be a plus.</li><li>Optical experience would be a plus.</li><li>Strong Customer Service mentality and skills.</li><li>Strong organizational and communication skills.</li><li>Attention to detail.</li><li>Ability to work as part of a team and independently when required.</li><li>Ability to utilize a PC and Microsoft Office Software, experienced user of Excel.</li><li>Ability to prioritize and complete tasks in a timely manner.</li><li>Ability to multitask.</li><li>Embraces and enhances change.</li><li>Strong verbal and written communication. </li><li>Have a professional and positive attitude in all situations with a friendly manner.</li><li>Honest and full of integrity.</li><li>Aloha Spirit!</li></ul>

At Maui Jim we are passionate about making the best sunglasses in the world and providing customer service like you’ve never seen. We work diligently to attract and retain the brightest individuals in our industry and to foster an environment of encouraged professional development, creative thinking, and growth. The Aloha Spirit is the backbone of our culture, which embraces respect, trust, integrity, and creativity.

Kering Eyewear - Recrutement

KERING EYEWEAR Logistic Specialist

KERING EYEWEAR Customer Service & Sales Support Representative - Maui Jim

Créez votre alerte

Créez votre alerte