BOTTEGA VENETA Client Advisor Dubai
Bottega Veneta - Regular
DUBAI - United Arab Emirates
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Mission
• Have a deep and broad understanding of the customer and the luxury landscape.
• Show the capacity to build, target, establish and foster long-term relationships with clients and support brand awareness.
• Embody retail excellence strategy and reflect the brand luxury and lifestyle positioning.
Main Assignments
• Finalize sales targets achievements in line with the company strategy
• Use effective selling techniques to maximize the business potential of the stores
• Thrive on having Brand, Product, and Craftsmanship knowledge
• Contribute to team work by sharing information and best practices
• Participate in maintaining visual merchandising according to company and seasonal guidelines
• Collect and update customer information to ensure an efficient use of CRM and Client Book
• Uphold respect of the company standards and procedures
• Keep stock info updated and follow store-to-store transfer request procedures
• Cultivate customer relationships
• Deliver excellence in customer service in alignment with the company standards
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Qualifications
• Fluent in English, other languages a plus
• 4+ years sales experience in luxury fashion or jewelry context
• Outstanding interpersonal skills and professional presence with demonstrated ability to build clients relationships and adapt to a cosmopolitan environment
• Committed to excellence
• Dynamic and pro-active, resilient with a can-do attitude
• Successful sales driver and KPIs track record
• Ability to work in a fast paced environment, and to manage stress
• Good team player
• Multitasking, flexible
- Full time
- Africa / Medio Oriente
- United Arab Emirates
