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 | Kering

I marchi di moda e pelletteria del Gruppo Kering – Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen and Brioni – sono famosi in tutto il mondo per la loro straordinaria artigianalità, nonché per l’unicità della creatività che li contraddistingue.

Nelle Maison di gioielli del Gruppo Kering – Boucheron, Pomellato, DoDo e Qeelin – la tradizionale eccellenza va di pari passo con l’originalità grazie alle abilità e alla creatività degli artigiani.

Stiamo cercando persone con passione per il Lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business.
Scopri le nostre opportunità di lavoro e unisciti al gruppo del Lusso più influente al mondo.

Intitulé du poste :Coordinateur administratif d’atelier Haute Joaillerie AJHDescriptif du poste : rattaché à la Responsable de Gestion de l’atelier AJH, vous assurez la coordination administrative et opérationnelle de l&#39;atelier de Haute Joaillerie, garantissez le suivi des exigences RJC et HSE, contribuez au bon fonctionnement quotidien de l&#39;atelier et assurez l&#39;interface avec les différents services supports (RH, HSE, Services Généraux, Kering).Vos missions principales seront les suivantes : Gestion administrative et opérationnelle de l&#39;atelier<ul><li>Assurer le suivi administratif de l&#39;activité de l&#39;atelier.</li><li>Gérer les entrées fondeurs et le suivi des cires .</li><li>Organiser et réaliser les inventaires de l&#39;atelier.</li><li>Assurer le suivi des temps collaborateurs et des temps produits.</li><li>Participer à la formalisation et à l&#39;amélioration des processus internes.</li><li>Assurer la distribution et le suivi des métaux.</li></ul>Gérer le suivi des exigences du RJC au sein de l’atelier<ul><li>Gestion des équipements de protection individuelle (EPI)</li><li>Gestion et suivi des Produits chimiques</li><li>Veiller à l&#39;application des procédures HSE au sein de l&#39;atelier.</li><li>Contribuer à la préparation et au suivi des audits, notamment RJC.</li></ul>Gestion de la vie quotidienne de l&#39;atelier :<ul><li>Gestion des déchets à retraiter</li><li>Superviser les commandes liées au fonctionnement de l&#39;atelier (café, gaz, blouses, fournitures, outillage, etc.).</li><li>Assurer la réception et la distribution du courrier.</li><li>Organiser l&#39;accueil des partenaires, fournisseurs et clients au sein de l&#39;atelier.</li><li>Réaliser les communications destinées aux clients et partenaires (congés, informations organisationnelles, etc.).</li></ul>Relai RH/ Paie au sein de l&#39;atelier :<ul><li>Assurer le suivi des anomalies de pointage (FUGU, badgeuse).</li><li>Contrôler et suivre les heures supplémentaires en lien avec les managers</li><li>Accompagner les collaborateurs dans la gestion des congés, récupérations et absences en interface avec ADP.</li><li>Assurer le suivi administratif des arrêts maladie en lien avec les équipes RH.</li><li>Aider à l&#39;intégration des nouveaux collaborateurs et à la gestion administrative des départs.</li></ul>Calendrier :<ul><li>Assurer la gestion du calendrier interne de l&#39;atelier (visites clients, événements, temps forts, audits).</li><li>Coordonner le calendrier des formations des collaborateurs.</li></ul>Profil :<ul><li>Sens du service et esprit d&#39;équipe.</li><li>Excellentes capacités d&#39;organisation et de gestion des priorités.</li><li>Excellent relationnel et bonne adaptabilité</li><li>Gestion des priorités &amp; dynamique</li></ul>Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

Role MissionResponsible for all retail population’s learning &amp; development to enable them to convey the GUCCI Italianity &amp; value and ultimately contribute business growth.For this, provide clienteling, service, collection and people related classroom trainingand make sure that all these leanings are properly retained and applied at the store.Key AccountabilitiesTraining <ul><li>Understand luxury retail business, anticipate challenge to provide relevant training solution in the level of retail excellence.</li><li>Align regional training priority with Worldwide strategy for synergy.</li><li>Think Strategically, plan, organize the training based on local needs.</li><li>Conduct the key classroom training on Collection, selling skill sets, Clienteling and service etc.</li><li>Develop, modify, and update the training contents relevant to business context.</li><li>Support and collaborate with Merchandising/Client Engagement/HR/Retail excellence workshop to provide leaning pipeline.</li><li>Utilize various training approach classroom, digital, coaching etc for efficiency …</li><li>Identified performance gaps, in a timely manner and provide learning solution for store.</li><li>Ensure that learning from classroom training is well acquired and implemented in the store.</li><li>Communicate &amp; work closely with Retail Area Director to provide learning solutions for store.</li><li>Plan and deliver Instore training based on monthly plan.</li><li>Coach existing Client Advisors to bridge performance gaps and support business goals.</li><li>Coach New Client Advisors on Client centric selling ceremony for their successful onboarding.</li><li>Coach Instore training ambassador and provide TTT (Train The Trainer) for their development.</li><li>Communicate and liaise with retail training manager to ensure timely delivery &amp; execution of field coaching progress and results.</li></ul>Key Requirements<ul><li>Good interpersonal communication skill / English &amp; Korean</li><li>3–7 years of experience in retail training, preferably within the luxury industry</li><li>Proficiency in MS office and outlook     </li><li>Ability to maintain a high level of confidentiality in learning</li><li>Diligence and punctuality</li><li>Digital friendly</li></ul>

Position : Retail Trainer
Department : Retail Training
Reporting To	: Retail Training manager

<h2>主な職務内容</h2><h2></h2><h2>1. 顧客担当店舗の管理</h2><ul><li><h2>セールスサイクルに基づいた活動計画の策定</h2></li><li><h2>店舗クラスターごとの訪問頻度KPIを達成するための効率的な訪問計画の実施</h2></li></ul><h2></h2><h2>2. 顧客との関係構築</h2><ul><li><h2>マーチャンダイズマネージャー、ストアマネージャー、販売スタッフとの良好な関係構築</h2></li><li><h2>顧客からのフィードバックやニーズをブランドへ伝える窓口としての役割</h2></li></ul><h2></h2><h2>3. ブランドパフォーマンス向上</h2><ul><li><h2>売上目標の達成</h2></li><li><h2>Sell-in&#xff08;卸販売&#xff09;および Sell-out&#xff08;店頭販売&#xff09;の推進</h2></li><li><h2>新コレクション発売時のサポート</h2></li><li><h2>店舗内でのブランド浸透状況の管理・モニタリング</h2></li><li><h2>適正な商品構成および在庫レベルの確保</h2></li><li><h2>セレクティブディストリビューション方針に沿った商品展開の最適化</h2></li></ul><h2></h2><h2>4. 店頭展開&#xff08;Visual Merchandising&#xff09;</h2><ul><li><h2>店舗内でのブランド露出向上に向けた交渉・実施</h2></li><li><h2>ブランドのVM&#xff08;ビジュアルマーチャンダイジング&#xff09;ガイドラインの遵守確認</h2></li><li><h2>ブランド価値を守るための店頭イメージ維持</h2></li></ul><h2></h2><h2>5. トレーニング</h2><ul><li><h2>商品知識、ブランド知識、トレードマーケティングに関する顧客向けトレーニングの実施・推進</h2></li></ul><h2></h2><h2>6. レポーティング</h2><ul><li><h2>訪問報告書の作成および顧客フィードバックの収集・報告</h2></li><li><h2>競合ブランドや商品の活動状況&#xff08;商品、露出、イベント等&#xff09;の分析・報告</h2></li><li><h2>ベストセラー&#xff0f;ワーストセラー商品の分析&#xff08;価格帯、カラー、スタイル等&#xff09;</h2></li></ul><h2></h2><h2>応募要件</h2><ul><li><h2>営業経験問わず</h2></li><li><h2>ファッション、ラグジュアリー、化粧品、FMCG業界での経験あると尚良い</h2></li><li><h2>トレードマーケティングおよびビジュアルマーチャンダイジングの知識・経験　歓迎</h2></li><li><h2>出張可能な方</h2></li><li><h2>高い交渉力、コミュニケーション力、プレゼンテーション力</h2></li><li><h2>Excel、PowerPoint、Wordの実務スキル</h2></li><li><h2>レポート作成能力および適切なコミュニケーション能力</h2></li><li><h2>セールス戦略の立案・実行・管理経験</h2></li><li><h2>商業意識が高く、結果志向であること</h2></li><li><h2>チームワークおよびコミュニケーション能力</h2></li><li><h2>日本語ネイティブレベル　必須</h2></li></ul><h2></h2><h2>このポジションの特徴</h2><ul><li><h2>百貨店・専門店とのリレーション構築</h2></li><li><h2>ブランド浸透・売上向上のための営業活動</h2></li><li><h2>VM</h2></li><li><h2>トレーニング</h2></li><li><h2>競合分析　など</h2></li></ul>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Wholesale:
Enhances relationships with key partners and suggests a partner distribution/target list. Monitors sales KPIs to ensure that partners are achieving maximum sales potential. Guarantees stock in wholesale partners while managing the order and delivery process.

Speciality Description - Wholesale:
Enhances relationships with key partners and suggests a partner distribution/target list. Monitors sales KPIs to ensure that partners are achieving maximum sales potential. Guarantees stock in wholesale partners while managing the order and delivery process.

ROLE Au sein du département Logistique Showroom, vous assisterez l’équipe sur les flux logistiques des pièces de looks de défilés et pré-collections Femme et Homme des catégories prêt-à-porter, maroquinerie, chaussures et accessoires (bijoux, lunettes, soie). MISSIONS<ul><li>Gestion des flux physiques et informatiques des pièces : suivi des retours, constats d’état et reports d’anomalies qualité, reconditionnement et ré-étiquetage des pièces, traçabilité informatique via le logiciel Launchmetrics</li><li>Contribution quotidienne à la bonne tenue du Showroom</li><li>Gestion des envois Pressing</li><li>Support sur les expéditions Presse (France et international) : établissement et rédaction des documents d’exportation (proforma, attestations), conditionnement des pièces, coordination avec les attachés de Presse, les transporteurs et le service Expéditions</li><li>Participation aux inventaires tournants</li></ul> PROFIL<ul><li>Issu(e) d’une formation type Ecole de Commerce ou Management Mode &amp; Luxe</li><li>Réactivité et capacité à s’adapter en permanence à de nouvelles situations</li><li>Bon relationnel, esprit analytique, sens des priorités, polyvalence et rigueur</li><li>Maîtrise du Pack Office souhaitée</li></ul> Stage à pourvoir en Septembre 2026. Saint Laurent s&#39;engage à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents

A PROPOS DE SAINT LAURENT 

Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 
En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 
Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

How you will contribute<ul><li>Drive cybersecurity compliance initiatives across all Greater China brands with Gucci as the primary focus, including but not limited to Multi-Level Protection Scheme (MLPS), Mini Program compliance, AI Security compliance, and Cybersecurity Compliance regulations. Ensure timely alignment with regulatory requirements and local cybersecurity laws.</li><li>Collaborate with local regulators to implement new cybersecurity policies and regulations, ensuring all Greater China brands, with a primary focus on Gucci, meet the evolving compliance requirements in a timely manner.</li><li>Implement and enforce group cybersecurity policies and standards across Greater China brands, adapting global security frameworks to local requirements while maintaining alignment with Kering Group strategy.</li><li>Work closely with the CSIRT team to coordinate vulnerability remediation efforts, ensuring timely identification, tracking, and closure of security vulnerabilities.</li><li>Support the APAC Cybersecurity Program Manager in executing Cybersecurity projects, including Compliance assessment, security assessments (e.g, Vendor security, Cloud security, AI security etc.), penetration testing programs, and across the region.</li><li>Provide regular cybersecurity status reports and updates to relevant stakeholders, including brand leadership, headquarter Cybersecurity teams, and local management teams on security posture, compliance status, and risk indicators.</li><li>Act as the Greater China point of contact for Group Cybersecurity initiatives, collaborating with the Gucci teams, Cybersecurity teams to drive and coordinate projects and operation across the region.</li><li>Monitor and assess emerging cybersecurity risks and regulatory changes in the Greater China region, providing proactive recommendations to mitigate potential security and compliance risks.</li></ul>Who you are <ul><li>Bachelor&#39;s degree or higher in computer science, cybersecurity, or a related area.</li><li>Professional certifications such as CISP, CISSP, CISA, or equivalent are a plus.</li><li>Fluent in English and Mandarin Chinese, with excellent written and verbal communication skills to effectively engage with both local and international stakeholders.</li><li>6&#43; years&#39; experience in cybersecurity compliance, security project management, or similar roles within global, Fortune 500 organizations or similar high-scale, multinational environments.</li><li>4&#43; years of hands-on experience in cybersecurity compliance projects such as MLPS, Security assessments, Mini Program compliance, or regulatory-driven security initiatives in Mainland China, Hongkong, Macao and Taiwan.</li><li>Strong understanding of China cybersecurity regulatory landscape, including MLPS, Data Security Law, PIPL, and industry-specific compliance requirements.</li><li>Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels across brands and functions.</li><li>Self-driven with strong risk awareness and the ability to proactively identify and address security compliance gaps. Experience working in cross-functional teams in a matrix organization is highly desirable.</li></ul>

About Kering 
About us: 
Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion.

We are currently seeking a Greater China Cybersecurity Project Manager to join the group CISO team and reporting to the APAC Cybersecurity Program Manager 

Your opportunity
In the context of a job creation which is aligned with the overall strategy to reinforce Cybersecurity posture, we look for an experienced Cybersecurity Project Manager who has a strong background in cybersecurity compliance, regulatory engagement, and security project management in the Greater China region.

About usFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objects d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.  From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.Your opportunity As a Sales and Client advisor, you will significantly contribute to the store KPI&#39;s, team culture and exceptional customer service by providing Balenciaga&#39; signature to all internal and external clients, support the management team and represent Balenciaga&#39; brand and image.  How you will contribute <ul><li>Working toward and achieving daily and monthly KPI&#39;s</li><li>Act as a “host” for your customer. Consistently strengthening and building strong client relationships</li><li>Develop and maintain a broad product knowledge and provide exceptional client servicing</li><li>Display BALENCIAGA&#39; core values; Optimism, Pragmatism, Desirability, Responsibility, Fearlessness, Sustainability, Inclusivity </li><li>Replenish stock, maintain high standards of merchandise and ensure quality control when handling products</li><li>Maintain store cleanliness and tidiness, grooming and appearance of all areas, respecting the visual merchandising standard</li><li>Follow process&#39;, procedures and compliance measures</li></ul>Who you are <ul><li>Prior experience in a multinational brand environment, with related experience is highly desirable </li><li>Sound knowledge in fashion trends and brand awareness </li><li>A desire to learn continuously, collaborate and be a part of the team</li><li>Ability to excel in a fast paced environment  </li><li>Excellent client relationship building and communication skills </li><li>Sound knowledge and skill with; Microsoft Suite, POS systems, various CRM programs</li></ul> Why work with us? This is an exciting opportunity to contribute to the Balenciaga philosophy and become a part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving and catering to your professional development within the House, and Kering group.We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

BRIONI Wholesale SpecialistYour opportunity:You will be an ambassador for the Brioni brand, supporting the Wholesale Director and Account Managers in the development of the North American wholesale business. By combining strong analytical skills, operational excellence, and partnership with key accounts and internal stakeholders, you will play an important role in driving sales growth and delivering an exceptional client experience.How you will contribute<ul><li>Maintain and regularly update wholesale sales reports and business tracking tools, ensuring accuracy and alignment with HQ reporting standards.</li><li>Support the weekly and monthly invoicing process and assist in preparing seasonal and annual sales forecasts for budgeting and business planning meetings.</li><li>Produce recurring sales and performance reports, identifying business trends, risks, and opportunities across accounts, product categories, and key performance indicators.</li><li>Analyze sell-through performance, best and worst sellers, pricing dynamics, and inventory trends to support commercial decision-making and drive business growth.</li><li>Coordinate order management activities throughout the season, including order updates, substitutions, confirmations, and shipment tracking, while ensuring compliance with showroom and customer service guidelines.</li><li>Monitor purchase orders and Made-to-Measure orders from placement through delivery, partnering closely with Account Managers, Customer Service, and warehouse teams to ensure timely execution.</li><li>Support seasonal stock program and on-demand inventory planning for North American accounts, partnering with Wholesale leadership, Account Managers, and HQ teams to meet business objectives and deadlines.</li><li>Conduct ad hoc sales, inventory, and account performance analyses to support strategic account planning and business development initiatives.</li><li>Serve as a key liaison between Wholesale, Customer Service, Supply Chain, and HQ partners to facilitate smooth operational execution and issue resolution.</li><li>Partner with Account Managers and Wholesale leadership to support specialty store and department store accounts throughout seasonal sales campaigns.</li><li>Assist with all aspects of market preparation, order entry, order maintenance, and post-market follow-up to ensure a seamless customer experience.</li><li>Build and maintain relationships with planners, assistant buyers, and merchant teams across North American wholesale accounts.</li><li>Monitor selling performance and identify opportunities for seasonal replenishment, reorders, and inventory optimization.</li><li>Collect, analyze, and consolidate weekly sales and inventory data from key accounts to provide actionable business insights and recommendations.</li><li>Support account development strategies through sales analysis, market intelligence, and ongoing partnership with key wholesale customers.</li><li>Contribute to the execution of wholesale growth initiatives by identifying opportunities to improve sales performance, product assortment, and account productivity.</li></ul>Who you are:<ul><li>2–5 years of experience in wholesale, sales operations, merchandising, or a related field; luxury and/or menswear experience preferred.</li><li>Bachelor&#39;s degree preferred; equivalent professional experience will also be considered.</li><li>Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting tools; PowerPoint proficiency required. Experience with Power BI, MicroStrategy, Skypad, or similar business intelligence platforms is a plus.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations.</li><li>Highly organized with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.</li><li>Strong interpersonal and communication skills, with the ability to build effective relationships internally and externally.</li><li>Demonstrated ability to learn new systems and processes quickly.</li><li>Knowledge of North American department stores and wholesale business practices is a plus.</li><li>Passion for luxury menswear, tailoring, and product excellence.</li><li>Self-motivated, resourceful, and solutions-oriented, with a hands-on approach and strong sense of ownership.</li><li>Collaborative team player who is willing to support the broader team and contribute wherever needed.</li></ul>Base Salary: $70,000- $80,000 per year Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving house in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Founded in Rome in 1945, Brioni is recognized as the world’s most prestigious menswear luxury house. We develop and manufacture sartorial ready-to-wear, leather goods, shoes and eyewear with an unparalleled level of craftsmanship. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

We are currently seeking a Wholesale Coordinator who will report to the Wholesale Director as part of our dynamic team in New York City.

<div><div>At Alexander McQueen, we live and breathe a culture defined by our key Behaviours: </div><div><ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.  </li></ul></div><div><ul><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals. </li></ul></div><div><ul><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.  </li></ul></div><div><ul><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.   </li></ul></div><div> </div><div>How will you contribute? </div><div> </div><div>The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele. </div></div><div><div><ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage </li></ul></div><div><ul><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store </li></ul></div><div><ul><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty </li></ul></div><div><ul><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products </li></ul></div><div><ul><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store </li></ul></div><div><ul><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.  </li></ul></div><div><ul><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management. </li></ul></div><div><ul><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company </li></ul></div><div><ul><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives </li></ul></div><div><ul><li>Follow Company grooming, accordingly with AMQ standards and policies </li></ul></div><div><ul><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed </li></ul></div><div> </div><div>Required Skills: </div><div><ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours   </li></ul></div><div><ul><li>Proven experience in a similar role within fashion retail companies or customer service-related field </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store KPIs </li></ul></div><div><ul><li>Possesses genuine interest in fashion and follows industry trends/news  </li></ul></div><div><ul><li>Team-player mentality </li></ul></div><div><ul><li>Strong verbal and written communication skills </li></ul></div></div><div><div><ul><li>Strong selling skills and ability to overcome objections  </li></ul></div><div><ul><li>Client centric approach and an entrepreneurial spirit </li></ul></div><div><ul><li>Ability to work in a fast moving and dynamic environment </li></ul></div><div><ul><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc </li></ul></div><div><ul><li>Ability to use digital retail tools and CRM  </li></ul></div><div><ul><li>Ability to be mobile for extended periods of time </li></ul></div><div><ul><li>Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis </li></ul></div><div>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div></div>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.  

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

About UsPomellato, handcrafted contemporary fine jewelry from Milan. Renowned for its colored gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewelry and watches. We are currently looking for a CRM Campaign Specialist, as part of our dynamic team based in Milan.Activities:As a CRM Campaign Specialist, you will play a pivotal role in driving global CRM &amp; Clienteling initiatives, enhancing personalized engagement, and supporting local markets in strengthening long‑term client relationships. You will contribute to developing impactful CRM strategies, delivering cross‑channel campaigns, and elevating client experiences in alignment with Pomellato’s luxury positioning.<ul><li>Define and manage the global CRM &amp; Clienteling calendar, ensuring full alignment with the commercial calendar, product launches, retail priorities, and brand campaigns.</li><li>Manage the end‑to‑end creation and execution of personalized 1:1 drive‑to‑store campaigns and related Clienteling tools (support on the creation of gift guides, invites, digital cards)</li><li>Manage the full CRM campaigns (newsletters and automated customer journeys), production workflow, including coordination with the external agency, creation of detailed briefs, asset collection, copywriting, and oversight of translations for local markets.</li><li>Conduct thorough quality checks during the testing phase (rendering, links, tracking), ensuring flawless execution before deployment.</li><li>Adapt content for regional markets, working closely with local teams to align language, product relevance, and cultural nuances.</li><li>Oversee real‑time monitoring of deliverability, open rate, CTR, conversions, identifying anomalies or optimization opportunities.</li><li>Consolidate results across regions, presenting insights to internal stakeholders, and recommending data‑driven improvements for future sends.</li><li>Lead continuous optimization of newsletters through structured A/B testing, ensuring progressive improvement in engagement and conversion.</li><li>Ensure that newsletters seamlessly integrate into broader customer journeys, supporting lifecycle automation, cross‑selling, retention, and reactivation strategies.</li><li>Collect CRM &amp; Clienteling needs from regional teams, share best practices across markets, and ensure alignment with global brand direction.</li></ul>Who you are:<ul><li>3&#43; years of experience in CRM, campaign management, digital marketing, or clienteling roles</li><li>Strong understanding of multichannel communication, as well as campaign execution tools and related KPIs.</li><li>Proven ability to manage and collaborate with external agencies and cross‑functional internal teams.</li><li>Robust analytical mindset, able to evaluate campaign performance metrics and turn insights into actionable improvements.</li><li>Knowledge of marketing automation systems (Salesforce), customer journey mapping, and A/B testing methodologies.</li><li>Excellent project management capabilities, with the ability to juggle multiple tasks and meet tight deadlines.</li><li>Awareness of digital trends, customer engagement best practices, and the competitive market landscape.</li><li>Fluency in both Italian and English.</li><li>Creative spirit and good usage of Photoshop is a plus.</li></ul>Gross Annual Salary: Starting from 34.000€ (unless otherwise agreed, in the event of a positive outcome of the selection process, specific levels of experience and autonomy and/or particular competencies emerge during the selection process, based on objective criteria).NCBA (National Collective Bargaining Agreement): National Contract per gli Addetti del Settore Orafo, Argentiero e della Gioielleria (unique alphanumeric code: C021)Bonuses and Commissions: Eligible for an annual bonus, subject to the achievement of individual and company objectives, in accordance with the company&#39;s bonus policy.Other Benefits:<ul><li>Meal Vouchers</li><li>Supplementary health insurance</li><li>Company welfare program</li></ul>Pomellato is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunitàLa risorsa sarà inserita nel team Customer Service e avrà un ruolo di supporto alle attività di back office per i canali B2B e Retail. Lavorerà in stretta collaborazione con il resto del team e con le diverse funzioni aziendali coinvolte nelle specifiche attività, garantendo accuratezza operativa, tempestività e orientamento al cliente.Come contribuirai<ul><li>Conoscerai i prodotti Ginori 1735, le collezioni ed il catalogo.</li><li>Imparerai ad inserire i nuovi ordini cliente e a generare le relative conferme d’ordine.</li><li>Darai gradualmente supporto nelle attività di prevendita commerciale, imparando a gestire ordini di campionature, omaggi e conto visione, seguendo l’intero processo, dal data entry fino alla consegna.</li><li>Ti occuperai del supporto al cliente e alle vendite, creando mailing list e inviando materiali commerciali e di marketing (come visual guidelines, listini e documenti dedicati) e preparando file e database sulla base delle richieste specifiche dei clienti.</li><li>Acquisirai competenze nella gestione dei reclami, verificando le segnalazioni ricevute, inserendo ordini sostitutivi e seguendo le pratiche di reso insieme al resto del team.</li></ul>Chi sei<ul><li>Hai conseguito un diploma a indirizzo linguistico o tecnico-commerciale oppure una laurea in discipline economiche, linguistiche o affini.</li><li>Hai una buona conoscenza del pacchetto Microsoft Office, in particolare Excel e Outlook.</li><li>Ti distingui per precisione, organizzazione e attenzione ai dettagli e possiedi buone capacità relazionali e comunicative.</li><li>Hai una buona conoscenza della lingua italiana e inglese; la conoscenza della lingua francese sarà considerata un plus.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

We are currently seeking a Store Manager who will report to the Senior Market Director, Southwest &amp; Hawaii, as part of our dynamic team in Dallas.How you will contribute:<ul><li>Support the operations of the store, including the business performance, customer service and company image in the store</li><li>Drive the achievement of the store’s sale targets while also meeting individual sales goals </li><li>Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy </li><li>Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole  </li><li>Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plans</li><li>Manage recruiting for store associates and maintaining a pool of potential candidates</li><li>Facilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are taken</li><li>Comply with and enforce Bottega Veneta standards and procedures</li><li>Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner</li><li>Effectively perform operational functions: opens and closes the store, register, and back office management procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>Minimum of 5 years of retail experience in a managerial role</li><li>Ability to work in a team, possess organization awareness and flexibility</li><li>Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand</li><li>Exemplary verbal and written communication skills</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE MDFV

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.

ABOUT Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.Qeelin is part of the global Luxury group Kering. To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.  ROLEDirectly reporting to International Training Manager, work closely with Retail to develop, coordinate, and conduct training projects and programs for store staff across APAC and International DOS markets (excluding Mainland China), as well as wholesale partners. Provide support in developing in-house training program contents, delivering training programs, conducting in-store coaching and supporting ad hoc training activities.HOW YOU WILL CONTRIBUTE Drive prioritized training projects to achieve Qeelin business goals and objectives<ul><li>Design &amp; Deliver onboarding, Novelty &amp; Monthly Learning Projects on regular basis and Refresher program</li><li>Enhance storytelling mindset in brand and product presentation via training and in-store coaching</li><li>Monitor Mystery Shoppers Program results and follow up with store managers on action planning</li><li>Elevate customer service through revamping new customer journey</li><li>Strengthen frontline team’s CRM mindset and skillset to drive local sales  </li></ul>Training planning and administration<ul><li>Work with International Training Manager to plan annual training budget</li><li>Plan local annual training calendar based on company business direction</li><li>Prepare monthly training calendar and keep up-to-date training record</li><li>Prepare training notes for all Novelty training and update training program contents as and when needed</li><li>Training materials translation and post-training tolls preparation  </li></ul>Facilitation and coaching<ul><li>Coordinate and deliver onboarding and refresher training initiatives (Selling technique, for example: ice- breaking, questioning technique, handling objections, etc.) on monthly or quarterly basis</li><li>Support special projects or ad hoc events driven by the company. For example, high jewelry event</li><li>Spending 50-60% time in store for service coaching</li></ul>WHO YOU ARE<ul><li>Bachelor’s degree holder</li><li>5–7 years of hands-on experience in retail training, including training design, delivery, and field coaching, with at least 2 years of experience in the luxury retail industry.</li><li>Exposure to the luxury jewellery sector would be a distinct advantage</li><li>Professional certifications in Learning &amp; Development, Facilitation, or Coaching are preferred.</li><li>A reliable team player, accountable for delivering results and ready to help the team</li><li>Passionate in inspiring people, leading and coaching</li><li>Excellent communication and presentation skills</li><li>Proficient in Microsoft Office applications</li><li>Fluent in spoken and written English and Cantonese; good command of Mandarin</li></ul>WHY WORK FOR US ?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

We are seeking a passionate and articulate professional to support the design and delivery of impactful training programs that elevate store performance and strengthen employee capabilities.

Maisons

Moda e Pelletteria

Gioielli

Ginori 1735

Kering Eyewear

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