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 | Kering

I marchi di moda e pelletteria del Gruppo Kering – Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen and Brioni – sono famosi in tutto il mondo per la loro straordinaria artigianalità, nonché per l’unicità della creatività che li contraddistingue.

Nelle Maison di gioielli del Gruppo Kering – Boucheron, Pomellato, DoDo e Qeelin – la tradizionale eccellenza va di pari passo con l’originalità grazie alle abilità e alla creatività degli artigiani.

Stiamo cercando persone con passione per il Lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business.
Scopri le nostre opportunità di lavoro e unisciti al gruppo del Lusso più influente al mondo.

工作职责 熟悉QEELIN服务标准并严格遵守&#xff0c;确保给予顾客周到的服务和美好的购物体验。 完成公司分配的销售指标并与团队成员积极配合&#xff0c;和谐共进。 了解市场动态、竞争品牌等相关信息&#xff0c;给予客户专业的分析&#xff0c;不断提高客户对品牌的认知度和满意度。 精通店内各项流程/工具的使用方法&#xff0c;熟知运营合规纪律&#xff0c;严格遵守集团/QEELIN商业政策与流程。 确保货品安全&#xff0c;避免货品失窃及其他损失情况。 严格遵照品牌要求&#xff0c;确保个人形象和行为符合品牌要求 完成由上级主管安排的其他工作任务。

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Speciality Description - Client Advisor:
Advises our customers during the buying journey. Presents the collection using brand standards. Follows company values as the visible face of the brand. Contributes to reaching sales targets and enhances customer satisfaction. There are specific Jewelry Client Advisor Job Profiles for roles selling jewelry and watches.

Your opportunityYou will optimize business performance, customer service and company/group image in the store through right people and process management in the store.How you will contribute<ul><li>Drive to achieve Storel Sales Target</li><li>Maximize the business potential of the store</li><li>Maximize sales by department (category) in line with company strategy</li><li>Coach store staff to drive achievement</li><li>Motivate/Retain/ Evaluate staff</li><li>Build team working to ensure people collaborate, share information and work for the good of the team</li><li>Efficient use of the CRM</li><li>Uphold respect of BOTTEGA VENETA standards and procedures</li><li>Efficient Use of the Client Book</li><li>Stock Management</li><li>Read corporate Analysis, do Mystery Visits and coach ASMs on how to do a Mystery Visit to know competitors</li><li>Maximize the existing customers and enlarge the new client base</li><li>Coach store staff on excellence in customer service in alignment with company standards</li></ul>Who you are<ul><li>More than 8 years of store management experience, more than 5 luxury retail store management experience</li><li>Strong sales data analysis sense</li><li>Excellent in time management, pay attention to detail</li><li>Excellent in planning, organizing and implementation</li><li>Excellent in communication, motivation and team management</li><li>University education background</li><li>Good English and office software skill</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.

Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.

We are currently seeking a Regional Director for the West region who will report to the VP of Retail as part of our dynamic Retail team.ROLEThe Regional Director is responsible for driving business performance, developing high-performing leadership teams, and elevating the client experience across the west market. This leader will act as a strategic business partner to both stores and corporate teams, ensuring operational excellence, talent development, and alignment with Saint Laurent’s vision and standards.  The ideal candidate is a strong people leader with a proven ability to inspire teams, cultivate luxury client relationships, and drive commercial performance in a fast-paced, high-touch environment.MISSION  Business Leadership &amp; Performance<ul><li>Drive sales growth and profitability across the region while ensuring alignment with company objectives and strategic priorities</li><li>Analyze business trends, KPIs, and market opportunities to identify actionable strategies that maximize performance</li><li>Partner closely with stores to elevate productivity, operational efficiency, client retention, and overall business results</li><li>Ensure consistent execution of retail initiatives, operational standards, and company directives across all locations</li><li>Monitor payroll, controllable expenses, inventory shortage, and operational performance to support financial targets</li></ul>Talent Development &amp; Leadership<ul><li>Recruit, develop, and retain top retail leadership talent while building a strong succession pipeline across the region</li><li>Coach and mentor Store Directors and management teams to drive accountability, leadership capability, and career growth</li><li>Foster a culture of collaboration, inclusivity, high performance, and continuous development</li><li>Lead with empathy and integrity while maintaining high expectations and strong business acumen</li><li>Partner with Human Resources on talent strategy, organizational development, and employee relations matters</li></ul>Client Experience &amp; Brand Elevation<ul><li>Champion an elevated and consistent luxury client experience across all stores</li><li>Build strong relationships with VICs and local market communities to support client development opportunities</li><li>Ensure visual merchandising and brand presentation standards are executed in alignment with Saint Laurent guidelines</li><li>Serve as a role model during store visits, reinforcing a culture where the client remains the top priority</li></ul>Cross-Functional Partnership<ul><li>Act as a liaison between corporate headquarters and regional store teams to ensure strong communication and execution</li><li>Collaborate with CRM, Merchandising, Operations, Learning &amp; Development, and other corporate partners to drive business initiatives</li><li>Share market insights, competitive intelligence, and client trends to influence regional and company strategy</li><li>Communicate effectively with senior leadership through clear, strategic, and solution-oriented reporting</li></ul>PROFILE<ul><li>Bachelor’s degree preferred</li><li>Minimum 5&#43; years of multi-unit leadership experience within luxury retail</li><li>Proven success leading high-volume, client-centric retail businesses</li><li>Strong leadership, coaching, and talent development capabilities</li><li>Demonstrated ability to influence, inspire, and drive results across multiple locations</li><li>Strong analytical and strategic thinking skills with the ability to translate insights into action</li><li>Excellent verbal and written communication skills</li><li>Proficiency in Microsoft Office Suite, including Excel and PowerPoint</li><li>Ability to travel frequently throughout the region</li><li>Passion for luxury fashion, client experience, and brand storytelling</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Role Mission As the Senior Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. You aspire to step into the sphere of store leadership by supporting certain activities related to management and store functions.   Key Accountabilities Client Journey <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li><li>Develop client base by recruiting new clients and developing existing ones to the top tier of the segmentation.  </li><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc.). </li></ul>Sales Excellence <ul><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.  </li><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li><li>Assist, as the first point of contact, in resolving common client issues and needs.  </li></ul>Brand &amp; Product  <ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li><li>Proactively attend trainings to gain insights on product knowledge and selling techniques. </li><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc.) and clients’ segmentation to come up with the best possible solutions for our clients.  </li><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li><li>Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management to ensure brand initiatives are understood (in case of a needed support on this management function).  </li></ul>Operational Excellence <ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, and general store administration activities.  </li><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li><li>Follow Company grooming at all times and according to Gucci standards and policies. </li><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li><li>Manage general store administration and functionality. </li><li>Perform management functions at the POS, inclusive of approval of client returns and exchanges (in case of a needed support on this management function). </li><li>Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store (in case of a needed support on this management function). </li></ul>Requirements <ul><li>4&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li><li>Passion and natural interest in relationship building and people engagement.  </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team. </li><li>Proven ability to perform certain complex tasks with accuracy and commitment.   </li><li>Proven ability to collaborate with teammates and function as a role model.  </li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li><li>Deep knowledge about and passion for fashion and luxury. Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li><li>Excellent commercial awareness and client attitude. </li><li>High flexibility and ability to adapt to different clients and complex situations.  Strong communication skills, internally and externally.   </li><li>Ability to work in a fast-moving and dynamic environment. </li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in Canada</li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.”   Salary Range – Vancouver, British ColumbiaFor individuals assigned and/or hired to work in British Columbia, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.A reasonable estimate of the current base salary range is $19.00/hour - $21/hour CAD.EOE M/D/F/V

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  
 
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

HOW YOU WILL CONTRIBUTEA BUSINESS DEVELOPER<ul><li>Define, execute and monitor the store action plan to achieve sales targets and KPIs<ul><li>Define targeted quantitative and qualitative goals and ensure they are achieved</li><li>Implement action plans and follow-up</li><li>Analyze the results: daily, weekly, monthly and set up constant assessments</li><li>Focus on key KPIs and create a strong store culture and storytelling approach</li></ul></li></ul><ul><li>Understand and monitor constantly local business environment including market trends and competition<ul><li>Keep relevant with market and fashion trends</li><li>Share with store team</li><li>Integrate/adapt insights in store action plan</li></ul></li><li>Define constantly opportunities for growth and execute actions accordingly</li><li>Communicate high quality relevant feedbacks and report to HQs/HO and/or store team</li><li>Oversee and ensure weekly payroll is accurately reported for store team</li><li>Complete Monthly Store Schedule for the team to reflect needs of the business</li></ul>A TALENT LEADER AND DEVELOPER<ul><li>Create and maintain a positive work environment, consistent with Balenciaga behaviors</li><li>Provide a clear vision and goals for the team and for the individuals</li><li>Identify, attract, recruit, develop and retain talent<ul><li>Consistently recruit top talent in partnership with the Head of Retail and HR</li></ul></li><li>Create development plans for store management and store teams, ensure professional</li></ul>growth via training and coaching<ul><li>Ensure professional growth and training of the store team with a coaching approach, by constantly stimulating them to be up-to-date in the Fashion industry</li><li>Coach consistently direct reports</li><li>Provide structured feedback on a regular basis</li><li>Manage individual appraisal interview at least twice a year</li></ul><ul><li>Motivate and challenge store management and store teams on a regular basis<ul><li>Organize qualitative time with the team (team building…)</li></ul></li></ul>A BRAND PROMOTER (CLIENTS)<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally<ul><li>Embody constantly Balenciaga codes and engage local people with the brand</li></ul></li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time<ul><li>Store according to the Company directions (VM guidelines)</li><li>Ensure that the store image in line with corporate standards</li><li>Ensure store team is aware of this standards</li><li>Ensure that team behaviors are consistent with the standards of Balenciaga services, image and values</li></ul></li><li>Lead by example conveying Balenciaga behaviors towards clients</li><li>Know his/her clients and prospects (quantitative and qualitative) to define action plans</li><li>Attract and recruit new clients from personal network and external partners</li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VICs<ul><li>Oversee the clienteling approach</li><li>Ensure that the qualitative standards required by our brand are maintained</li><li>Ability to engage VIP and celebrities</li></ul></li></ul>A PROCESS MANAGER<ul><li>Ensure that all the processes are in compliance with legal, safety, security, internal</li></ul>requirements, sustainability, HR guidelines<ul><li>Handle all administration and accounting responsibilities.</li><li>Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload</li><li>Apply all the necessary golden rules to ensure the safety of both store team and<ul><li>Supervise warehouse stock, verify that it is in line with the Store’s sales potential, and report to Merchandising Retail at Headquarters accordingly</li><li>Take all the necessary measures to guarantee the safety of the products and all valuable materials in the store along with the Warehouse</li><li>Ensure that the packaging and positioning of the product are coherent to the protection of corporate assets</li></ul></li></ul><ul><li>Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team</li><li>Supervise inventory activities and warehouse stock and report immediately any<ul><li></li></ul></li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li></ul>WHO YOU ARE<ul><li>Commitment to take part in an innovative project</li><li>5 to 10 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industry</li><li>Inclusive leadership style and entrepreneurship</li><li>High sensitivity to clients experience and loyalty</li><li>Exceptional interpersonal skills, persuasiveness</li><li>Precision, organizational skills</li><li>Adaptability, openness, risk-taking, dynamic, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Mastering digital skills</li></ul>COMPENSATIONFor individuals assigned and/or hired to work in California, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.A reasonable estimate of the current hourly range is $160,000 USD to $180,000 USD.WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Rodeo Drive team as a Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Store Director who will report to the Regional Market Director. 

YOUR OPPORTUNITY 

The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to clients, in particular VICs and VVICs, in order to guarantee store business goals.

They are accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ/HO in order to bring the store to its full potential. 

They are accountable for being the Balenciaga benchmark (excellent standards) in their Region/Country.

<div><div>Cotée au CAC 40, Kering a construit un solide réseau de centre de services partagés dédié à la finance, couvrant l’ensemble des maisons présentes dans les principales régions du Groupe. L’activité de Kering Finance Shared Services s’articule autour des activités suivantes : OTC (Order to Cash) / PTP (Procure to Pay) / RTR (Record to Reporting) / MDM (Master Data Management).   Cette structure et cette gouvernance communes favorisent l’harmonisation des processus et le partage des meilleures pratiques entre les zones géographiques, permettant à Kering de devenir un groupe de luxe intégré.   </div><div>  </div><div>Votre opportunité  </div><div> </div><div>Rattaché(e) au département Finance Transformation, le(la) stagiaire interviendra au sein de l&#39;équipe Global Process Owner.  </div><div>Il/elle aura pour mission de participer à la gouvernance des processus comptables au sein des SSC / brands à travers le monde (définition, contrôle, animation).  </div><div>Afin de développer un large panel de compétences, au fil de son stage, il/elle sera amené(e) à intervenir sur les différents streams du pôle (OTC, PTP et RTR...). Au plus près des différents métiers de la Finance du Groupe Kering – Consolidation, Reporting, Trésorerie, Transformation, le(la) stagiaire participera également à la définition de la mesure de la performance des SSC/brands et des KPIs afférents. Il/elle prendra également part à la formation continue des équipes comptables au sein des SSC/brands et au contrôle du respect des normes comptables Kering sur les différents processus comptables. </div><div> </div><div>Le stage doit être conventionné, débutera en septembre et durera 6 mois.  </div><div> </div><div>Comment vous allez contribuer  </div><div> </div><div>Soutenu(e) par le Global Business Process Owner, les attendus sur ce stage sont :  </div><div> </div><div>1) Participer à la direction de la gouvernance des processus comptables </div><div>  </div><div><ul><li>Surveiller l&#39;efficacité des processus dans le quotidien opérationnel des équipes comptables en définissant les KPI opérationnels et en mettant en place un reporting hebdomadaire   </li></ul></div></div><div><div><ul><li>Développer et contribuer au parcours d&#39;apprentissage des comptables notamment en prenant part à la création et la mise en place d’un parcours de formation   </li></ul></div><div><ul><li>S&#39;assurer que la documentation des processus soit à jour  </li></ul></div><div> </div><div>2) Co-Animer &amp; être garant(e) des projets et process finance   </div><div> </div><div><ul><li>Créer et/ou préparer la documentation des réunions pour échanger sur les problématiques communes rencontrées et partager les meilleures pratiques  </li></ul></div><div><ul><li>Être référent(e) process comptable pour toutes les autres parties prenantes au niveau Groupe : Transformation Finance, Contrôle de Gestion, Trésorerie, Juridique, Fiscal, Audit Interne, Contrôle Interne    Être impliqué(e) dans tous les projets du groupe ayant un impact sur le processus comptable ainsi que dans le plan de remédiation lié aux migrations des systèmes (SAP)  </li></ul></div><div> </div><div>Qui êtes-vous  </div><div><ul><li>Etudiant(e) en master Comptabilité/Contrôle/Audit/Finance, ou en école de commerce / université en spécialisation Finance/audit et recherchez idéalement un stage de fin d&#39;études </li></ul></div><div><ul><li>Vous avez une première expérience de stage dans le domaine Finance / Audit, idéalement dans le domaine du conseil stratégique </li></ul></div><div><ul><li>Vous maitrisez l&#39;anglais et français à l&#39;oral et à l&#39;écrit </li></ul></div><div><ul><li>Vous avez une appétence particulière pour les ERP et la transformation au sens large </li></ul></div><div><ul><li>Vous avez une bonne maitrise du Pack Office, SAP serait un plus </li></ul></div><div><ul><li>Vous aimez travailler en mode projet, avez un bon niveau de communication avec différents niveaux d&#39;interlocuteurs et aimez le challenge    </li></ul></div><div>Pourquoi nous rejoindre ?  </div><div> </div><div>A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, handicap, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents. </div><div> </div></div>

A propos de Kering

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-àporter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 44 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 14,7 milliards d’euros en 2025.

Your opportunityYou will support the Sales Support Team with the order taking process, ensuring compliance with business policies and service excellenceHow you will contribute<ul><li>Supporting customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information.</li><li>Supporting the order flow process from acquisition to entry, gaining insights into trade terms and operational efficiency.</li><li>Supporting the implementation and enhancement of customer service-related procedures, processes and systems.</li><li>Assisting in the preparation of sales and customer-related reports, providing valuable insights to the sales team and customers.</li><li>Contributing to the preparation and execution of sales events.</li><li>Other activities which may be required by the team.</li></ul>Who you are<ul><li>Business Degree / Management Engineering / Marketing with outstanding scores</li><li>Excellent Excel and Powerpoint skills </li><li>Advanced level of English. Dutch, French or Nordics languages skills will be considered as plus</li><li>Teamwork</li><li>A methodical, analytical and logical approach</li><li>The ability to plan work and meet deadlines</li><li>Accuracy and attention to details</li><li>Problem solving</li><li>Curiosity and innovation</li><li>Clear and open communication</li></ul>Why work with us?                         This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

About us

Kering Eyewear is the world leader in Luxury and High-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

Key responsibilities1. Compensation• Manage annual salary review and bonus processes, including planning, execution, and communication• Develop and maintain compensation structures (salary bands, grading, job architecture)• Conduct market benchmarking and salary surveys to ensure external competitiveness• Analyze compensation data to ensure internal equity and pay consistency• Partner with managers (Office &amp; Retail) on salary proposals, promotions, and compensation decisions• Lead compensation-related projects and initiatives across the organization2. Benefits• Manage and administer employee benefits programs (insurance, allowances, wellness, flexible benefits, etc.)• Monitor benefits utilization and cost efficiency, and propose improvements• Support design and implementation of new benefits aligned with company strategy• Act as a point of contact for employees regarding benefits-related inquiries• Coordinate with vendors and ensure service quality and compliance3. Budget, Headcount &amp; HR Control• Prepare and manage the C&amp;B budget, including headcount planning, cost forecasting, and scenario analysis• Monitor personnel expenses and headcount evolution, ensuring alignment with approved budget and workforce plan• Act as a key HR controlling partner by tracking labor costs, analyzing variances, and providing actionable insights• Partner with HR and business leaders to control headcount, validate hiring requests, and ensure workforce efficiency• Provide regular reports and dashboards on compensation, benefits, and headcount metrics• Support strategic decision-making through data analysis, modeling, and workforce insights4. Regulation &amp; Compliance• Maintain and update HR policies and work rules related to compensation and benefits• Ensure compliance with local labor laws and internal governance• Manage labor-related agreements and support communication with employee representatives• Support audits and internal reviews related to C&amp;B5. HR Projects• Support global/group HR initiatives (Maison / Kering projects)• Participate in internal HR transformation and communication projectsRequirements• Minimum 3 years of experience in Compensation &amp; Benefits or Payroll• Strong analytical and numerical skills• Excellent communication and stakeholder management skills• Proactive, hands-on, and solution-oriented mindset• Business-level English• Proficient in MS Office (Excel, Word, PowerPoint)Competencies• High level of accuracy and attention to detail• Ability to handle confidential information with discretion• Strong ownership and accountability• Data-driven mindset with strong problem-solving skills

Job Family Group Description - Human Ressources:
This Job Family Group includes all jobs providing support to the business in the field of Human Resources Management, ensuring the organization can achieve its business goals through optimal management of its people. Roles in Human Resources ensure the best possible experience for employees throughout the employee life cycle in alignment with our company’s strategy and objectives.

Job Family Description - Compensation & Benefits:
Defines the company’s pay structures and benefits plans, ensuring both internal equity and external competitiveness. Contributes to the effectiveness of the overall people strategy by ensuring that the company’s total reward offering is well-designed and managed to attract, engage and retain a quality workforce.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità:Attraverso un percorso formativo in stage, entrerai a far parte del reparto Decorazione della nostra Manifattura, affiancando la Responsabile della Sezione Applicazione. Durante il periodo di formazione, avrai l’opportunità di apprendere le tecniche artigianali per l’applicazione manuale delle decalcomanie su porcellana, contribuendo alla realizzazione dei nostri decori.Come contribuirai:<ul><li>Acquisirai conoscenza dei decori Ginori 1735 e dei relativi standard di qualità che li contraddistinguono;</li><li>Imparerai le tecniche di applicazione manuale delle decalcomanie su prodotti in porcellana di diverse forme, dimensioni e pattern;</li><li>Approfondirai le tecniche di marcatura di riferimento e l’utilizzo degli strumenti specifici del mestiere.</li></ul>Chi sei:<ul><li>Possiedi un percorso formativo in campo artistico;</li><li>Dimostri comprovate capacità manuali e di precisione;</li><li>Hai una spiccata attenzione al dettaglio e capacità di osservazione;</li><li>Mostri predisposizione e interesse per i processi produttivi industriali in serie e l’utilizzo di macchinari;</li><li>Sei incline alla risoluzione dei problemi con approccio pratico;</li><li>Ti distingui per spirito di collaborazione e predisposizione al lavoro in team.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

BRIONI HR Intern (Curriculare)About BrioniSince 1945, the Brioni style has embodied effortless modern elegance. It originates from excellencerooted in in-house sartorial savoir-faire and continuous research into exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled Made in Italy ready-to-wear, leather goods, shoes, and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni continues to stand as a symbol of Italian craftsmanship and timeless sophistication.Further information is available at <a href="https://www.brioni.com" target="_blank">https://www.brioni.com</a>Your opportunityYou will have a fantastic opportunity to join as an HR Intern to support the HR Business Partner in HQ office with a wide range of people matters. You will support the full employee lifecycle, supporting end-to-end recruiting activities and supporting core annual HR processes.<div></div>How you will contribute<ul><li>Support in the recruitment process in creating job requisition, manage applications, agencies contact, screening and interviews</li><li>Support in onboarding programs for the new employees and related activities (badge deliver, card order, IT devices etc.)</li><li>System Workday maintenance (hirings; terminations; promotions; organization updates)</li><li>Invoices management (collect signatures and submission to Finance)</li><li>Archive employees’ documents</li><li>Supporting organizational and culture change initiatives</li><li>Support in employee relations</li><li>Support in implementing, co-designing, and monitoring of HR policies, procedures, and programs</li></ul>Who you are<ul><li>Master’s degree in HR management, organizational management or similar will be a plus</li><li>Fluent in English and Italian</li><li>Strong computer skills, highly proficient in Microsoft Office tools</li><li>Good knowledge of high-end fashion field will be a plus</li><li>Strong interpersonal communication and communication skills</li><li>Flexible to work in a multicultural context</li><li>A proactive and positive individual</li><li>Team worker</li><li>Able to plan and manage multiple projects simultaneously</li><li>Self-development attitude</li><li>Sense of ownership</li></ul>

Nuestra Oportunidad:Estamos buscando un Asistente de Ventas que sirva como representante de la marca y ofrezca un servicio de atención al cliente de lujo en nuestra Boutique Principal en Palacio de Hierro Guadalajara.Cómo contribuirás:Trabajarías la Boutique y seria responsable de las siguientes actividades:Dirigir las ventas en la Boutique a mediante la venta de mercancíasCumplir y superar los objetivos de ventas personales y de la tienda establecidos por la gerencia;Lograr altos niveles de rendimiento de ventas y resultados;Brinda un ambiente amigable que incluye saludar y reconocer a cada cliente, mantener estándares sobresalientes, conocimiento sólido del producto y todos los demás componentes del servicio al cliente;Mantener un conocimiento de toda la información del producto y la mercancía;Complete de manera precisa y eficiente todas las transacciones de ventas y mantenga las cuentas de efectivo y medios adecuadas en la caja ;Clienteling - Construyendo y estableciendo relaciones fuertes con los clientes.Ayudar en movimientos de piso, comercialización, mantenimiento de las vitrinas y mantenimiento de la tienda;Mantenga una tienda limpia y ordenada en todo momento y siga los procedimientos adecuados para el atuendo y la presentación de joyas;Cumpla con todas las políticas, procedimientos y prácticas de la Compañía, incluyendo la prevención de pérdidas;Descargar entregas que puedes incluir levantar y transportar cajas y almacenar en áreas apropiadas;Comunicar las solicitudes de los clientes a la gerencia;Participar en todos los recuentos de inventario;Reporta cualquier robo o sospecha de robo por parte de clientes o empleados a las partes apropiadas de inmediato;Cualquier otro deber que le asigne la gerencia.Quien Eres:Independiente; Una persona con iniciativa con una actitud proactiva;Capacidad para trabajar diversos horarios, incluyendo fines de semana y días festivos;Habilidades fuertes de comunicación oral y escrita.Se prefiere experiencia al por menor previas;

Pomellato, joyería fina contemporánea hecha a mano desde Milán. Reconocida por sus piedras preciosas de colores y su diseño elegante pero poco convencional desde 1967. Apoyando a la mujer y la igualdad. Trabajando por un futuro más consciente del medio ambiente, Pomellato ha logrado una compra de oro 100 % responsable. Fundada en Milán en 1967 y elaborada por manos de expertos orfebres, Pomellato destaca por su diseño único y sus coloridas gemas que, a través de innovadoras técnicas de corte y engaste de piedras, han llegado a definir un estilo inconfundible e icónico. Pomellato forma parte de Kering, un grupo de lujo global, que gestiona el desarrollo de una serie de casas de renombre en los sectores de la moda, la marroquinería, la joyería y la relojería.

At Alexander McQueen, we live and breathe a culture defined by our Key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?Retail Merchandising Support<ul><li>Execute weekly and monthly merchandising reporting across all product categories</li><li>Action store, regional, and special product transfers at the direction of Retail Merchandising team</li><li>Provide administrative organization and support across retail store requests and local and worldwide merchandising teams</li><li>Support with order entry and other administrative tasks during each Buying Campaign</li></ul>Wholesale Support<ul><li>Provide administrative and operational support to the Wholesale team across men’s and women’s categories</li><li>Liaise daily between Customer Service and Wholesale to support client logistics and operational needs</li><li>Assist with purchase order inquiries, discrepancies, returns, deliveries, repairs, and special orders</li><li>Run and recap weekly delivery and sales reports to monitor flow and identify issues</li><li>Compile selling and performance reports using internal systems and customer-provided data</li><li>Support market week preparation, including appointment scheduling, historical sales reporting, and coordination tasks</li><li>Manage sample coordination with HQ and press offices, as required</li><li>Provide accurate product information, including NRF color codes and care/content copy, to internal teams and external partners</li></ul><ul><li>Monitor wholesale e-commerce accounts to ensure correct pricing, copy, imagery, and brand presentation</li><li>Support ad hoc reporting and special requests across Retail and Wholesale teams</li></ul>Required Skills &amp; Experience <ul><li>Highly organized with strong interpersonal and communication skills</li><li>Detail-oriented with a high degree of accuracy and precision</li><li>Able to manage multiple priorities in a fast-paced environment</li><li>Strong proficiency in Excel; PowerPoint experience preferred</li><li>Passionate about luxury product, merchandising, and sales operations</li><li>Collaborative and comfortable working cross-functionally with global partners</li></ul> Salary: $70,000 - $80,000 per yearKering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

Maisons

Moda e Pelletteria

Gioielli

Ginori 1735

Kering Eyewear

Opportunità di lavoro

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