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 | Kering

I marchi di moda e pelletteria del Gruppo Kering – Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen and Brioni – sono famosi in tutto il mondo per la loro straordinaria artigianalità, nonché per l’unicità della creatività che li contraddistingue.

Nelle Maison di gioielli del Gruppo Kering – Boucheron, Pomellato, DoDo e Qeelin – la tradizionale eccellenza va di pari passo con l’originalità grazie alle abilità e alla creatività degli artigiani.

Kering Eyewear è l’unica e sola azienda interamente dedicata all’Eyewear di Lusso. Dopo aver mosso i suoi primi passi come startup nel 2015, Kering Eyewear ha conosciuto una crescita esponenziale grazie al forte sostegno del Gruppo Kering, al suo straordinario portfolio di 14 brand di Lusso e Lifestyle e al miglior team di professionisti dell’industria.

Stiamo cercando persone con passione per il Lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business.
Scopri le nostre opportunità di lavoro e unisciti al gruppo del Lusso più influente al mondo.

Role MissionAs a Gucci Store Director, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operations, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Store Director, you will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.Key AccountabilitiesBusiness Leader<ul><li>Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability;</li><li>Analyze monthly store performance and reporting current trends to cover every aspect of the business including competitor performance;</li><li>Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals are met;</li><li>Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches;</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy and partner with the appropriate internal departments for product support;</li><li>Communicate company set KPI’s and identify strategies to ensure performance standards are met;</li><li>Develop and implement business action plans in collaboration with the Market Director to enhance sales for each product category and client tier segment;</li><li>Lead the team to consistently establish relationships and propose local events through continuous networking and support product launches that promote high client attendance and strong sales results;</li><li>Proactively follow current competitors and fashion trends, industry news and new innovations in technology.</li></ul>Performance and Talent Management<ul><li>Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback;</li><li>Oversee performance check in process for all store employees and establish goals;</li><li>Identify and create action plans, building development plans for all employees;</li><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;</li><li>Ensure a consistent and branded onboarding experience for all new hires;</li><li>Manage the allocation of staff resources and scheduling to effectively drive sales and ensure an elevated level of customer service;</li><li>Partner with Market Director and Human Resources People Partner for all employee relations issues to ensure effective resolution.</li></ul>Client Development<ul><li>Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients;</li><li>Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events;</li><li>Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty;</li><li>Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team;</li><li>Monitor monthly CRM database reporting to ensure the capture of meaningful customer data for the purpose of building relationships to personalize future client development opportunities.</li></ul>Operations <ul><li>Collaborate with Operations, Human Resources, Loss Prevention, etc. while adhering to and enforcing all company policies and procedures;</li><li>Monitor store expenses and maintain store operating budget while aiming to reduce overall cost;</li><li>Ensure timely submission of accounts payable invoices and cash disbursement polices;</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;</li><li>Oversee the processing of daily incoming and outbound merchandise requests and shipments;</li><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;</li><li>Support and maintain visual merchandising standards set by the Worldwide headquarters;</li><li>Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters;</li><li>Maintain the borrow log and consignment program ensuring that it is current and adheres with company policy and procedures.</li></ul>Key Requirements<ul><li>Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range –CaliforniaFor individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $117,000 USD to $130,000 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

ABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April2016, continues to position the house at the summit of the luxury universe.Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.We are currently seeking a Stock Associate who will report to the Store Director as part of our dynamic team.ROLEYou will contribute to increase store turnover by Participating to the merchandise flow management within the store and strictly follow all internal procedures in terms of logistics.MISSION<ul><li>Follow-up and control the monthly turning inventories and specific action plans</li><li>Prepare the annual inventory and look for any discrepancies</li><li>Guarantee consistent level of stock to achieve sales target</li><li>Maintain organization, grooming and appearance of all areas respecting the Visual Merchandising Standard</li><li>Receive, check, label and store all merchandise being received</li><li>Organize and tidy up stock areas</li><li>Check in and handle transfers</li><li>Prepare and ship all returned merchandise to the outlets and warehouse</li><li>Handle packaging and small stationery’s orders</li></ul>PROFILE<ul><li>At least 2 years of successful experience in a stock department</li><li>Good knowledge of IT</li><li>Luxury experience required</li><li>1-3 years in a retail environment</li><li>Retail stockroom experience a plus</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Your opportunityWith analytical skills, you will analyze stakeholder needs and prepare useful reports to represent KPIs and targets achieved. You will also contribute to the management of the information systems in use in the Department, supporting users. Your ongoing goal will be to ensure continuous adaptation to the changing challenges of supply chain audit activities. How you will contribute<ul><li>Support in the preparation of up-to-date reports, presentations, and documents to support the business, (PPT presentations, Excel files, PowerBI dashboard, etc.) identifying the most appropriate KPIs and their visualization.</li><li>Entering and maintaining supplier data in the system (data entry and data quality) </li><li>Analyse macro and micro data from different sources to provide insights for improvement.</li><li>Be a point of contact between stakeholders.</li><li>Prepare and maintain up-to-date documentation and reports useful to stakeholders. </li><li>Data management to ensure on-demand availability of information for main stakeholders.</li></ul>Who you are<ul><li>A discrete but passionate advocate for high ethical standards with a bachelor&#39;s degree preferably in STEM or economics fields, or equivalent work experience.</li><li>Excellent organizational, analytical and communication skills.</li><li>Ability to work in team (sharing information), to be multitasking, to work under pressure, and/or under tight deadlines.</li><li>Detail-oriented and extremely accurate.</li><li>Meet deadlines, be proactive, have problem-solving skills and be open-minded.</li><li>Aptitude for quickly mastering new tools and platforms.</li><li>Microsoft Office (especially Excel).</li><li>Knowledge of R (R-studio) is considered a plus.</li><li>Experience in reading and analysing economic-corporate reports (D&amp;B reports, Bureau Van Dijk) is considered a plus. </li><li>Native speaker of Italian and able to communicate effectively in English in spoken and written form; French is a plus.</li></ul>Why work with us?This is an exciting opportunity to shape the social, environmental and security landscape of one of the world’s most influential luxury Groups. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their potential in an open, diverse and stimulating work environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About Kering

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across ready-to-wear and couture, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.

We are currently looking for a Kering Supply Chain Analyst who will be part of the Kering Supply Chain Audit Department, in our Florence office.

We are looking for 1 great Team Manager for our Flagship in Paris rue Saint Honoré.The McQueen Team Manager will be responsible for maximizing team performance in to achieve store targets and goals with a strong focus on people management and development. Working on the shop floor, taking ownership for leading and inspiring the team. Empowering and equipping the team to deliver exceptional service culture and client experience.The ideal candidate must perform with a high level of integrity, supporting with the store operations, loss prevention compliance, human resources management, as well as visual merchandising presentation. The Team Manager leads by example and guarantees excellence in Client experience through local market knowledge and promoting the values and ambitions of the brand within the marketplace. They will drive excellence in all Client touchpoints through empowering and developing the store team.Key Accountabilities Leading the business. <ul><li>Support the Store Manager to develop and implement business plans, through the analysis of the department’s and client performances and proposal of relevant action plans.</li><li>Act in alignment with the rest of the management team and in line with the store strategic priorities as defined with the Store Manager</li><li>Drive performance of the team to exceed financial targets and maximize sales performances and contribution to support the success of the entire store</li><li>Together with the Store Manager, represent the Company within the local market, identifying opportunities to increase foot flow, attracting new Clients, and building loyal relationships with the brand</li><li>Monitor the performance of the assigned team categories and proactively propose action plans to reach the targets.</li></ul><ul><li>Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors.</li><li>Collaborate with local / regional corporate functions on Product , VM, CRM to maximize sales in line with House guidelines</li></ul>Client Experience  <ul><li>Lead and inspire the team on executing superior client experience both on shopfloor and during client appointments.</li><li>Develop a client engagement mindset, with the purpose of building long lasting relationships with the clients.</li><li>Lead the execution of clienteling activities with the store team, developing actions and initiatives to reach the goals and KPIs.</li><li>Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome</li><li>Ensure Omni Channel awareness among the team, as well as coach and support the team in using digital tools to improve the relationship with clients and achieving the business objectives</li></ul>Team leadership<ul><li>Promote a positive and professional team environment that fosters trust, respect, and superior performance standards, leading by example and in line with the House Code of Behaviours.</li><li>Empowering the team to be the best versions of themselves. Promoting team spirit through effective communication, and cultivating a positive and energetic environment</li><li>Encourage the exchange of information within the team and proactively develop morning briefing on specific topics. </li><li>Staying close to team on shop floor, being aware of what is happening.</li><li>Provide support and ongoing feedback to client advisors to ensure their development, motivation, and sense of belonging.</li><li>Conduct regular performance conversations with the team to discuss results and develop action plans.</li><li>Train and inspire the team on product knowledge, sales techniques, Client Services, and Company policies and procedures. </li><li>Identify talents within their team to propose for internal development opportunities, sharing the proposal with the Store Manager to define the correct development processes.</li><li>Guarantee team development through coaching and follow-ups on individual action plans.</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen behaviors </li><li>Significant team sales management experience in retail, luxury retail, or service-related industry</li><li>Proven ability to drive store performance</li><li>Commercial awareness and strong business acumen, including key retail performance indicators</li><li>Coaching and development skills</li><li>Strong analytical skills</li><li>Entrepreneurial spirit </li><li>Strong budget management experience</li><li>Strong verbal and written communication skills and excellent organizational skills. </li><li>Being confident in public speaking and engaging with external stakeholder </li><li>Ability to manage competing priorities in a fast-paced environment. Open to change and new way of working</li><li>Able to manage pressure and maintain a positive working environment </li></ul><ul><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays. </li><li>Ability to effectively create, manage and adhere to deadlines</li><li>Ability to be mobile for extended periods of time </li><li>Passion for the Fashion Industry</li></ul> Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. 
In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

At McQueen, we live and breathe a culture defined by our key Behaviours:

• Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
• Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

We are currently looking for a field-based In-Store / Visual Merchandising Specialist for Belgium and Luxembourg, who will report to the In-Store Specialist &amp; Sales Events Manager.The opportunity: The In-Store / Visual Merchandising Specialist ensures the presence of Kering Eyewear brands among opticians, guarantees visibility and sell-out, the execution of Trade Marketing activities at the local level and product training, in accordance with the organization of points of sale, brand guidelines and Go-to-Market strategies.                                                                                                                How you will contribute: <ul><li>Be the point of contact in terms of visual merchandising for an assigned customer portfolio</li><li>Ensure compliance with the directives given by the Houses of the Kering Group</li><li>Identify and develop Trade Marketing plans at the local level</li><li>Negotiate privileged spaces for assigned brands</li><li>Ensure maximum visibility in terms of POS for permanent and seasonal activities</li><li>Guarantee the local implementation of the Trade Marketing strategy in key cities and among Top Clients</li><li>Provide product training to designated customers</li><li>Assist the sales team in presenting collections to customers, particularly during local sales events</li><li>Assist the Marketing team in presenting products and brands to salespeople during seminars</li><li>Assist teams in organizing in-store and showroom events</li><li>Monitoring of sell-out results at certain points of sale</li></ul>Who you are:<ul><li>University degree</li><li>&#43;2 years of experience in commerce or visual merchandising, preferably in the optical, fashion, luxury or beauty sectors</li><li>Field-based experience required</li><li>Mobility: travel for 80% of your time in Belgium and Luxembourg</li><li>Good knowledge of the fashion and luxury markets</li><li>Training skills</li><li>Positive, proactive, results-oriented attitude and capable of self-motivation</li><li>Good command of Excel and PowerPoint</li><li>Fluent both in Dutch and French</li><li>Good command of English</li><li>Driving Licence required</li></ul>Why work with us ? This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us:
Kering Eyewear is the world leader in high-end and luxury frames by developing a portfolio of brands with a strong international reputation (Cartier, Gucci, Saint Laurent, Balenciaga, Chloé, Alexander McQueen, etc.). We create, develop, manufacture and market the most attractive optical and sun frames in high value-added segments in the Luxury and Sport & Lifestyle sectors. Thanks to our expertise in the optical market, our ambition is to innovate, strengthen and exceed the limits that each of our brands offers within a market with strong potential, from both an artistic and commercial point of view, in a creative environment. Kering Eyewear is a subsidiary of the Kering Group.

Your opportunity You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.How you will contribute <ul><li>Ensure to achieve daily and monthly sales targets &amp; KPIs by using appropriate sales techniques to ensure they are met</li><li>Act as a “host” for customer, interact and consistently strengthen and build strong customer relationships</li><li>Develop and maintain good product knowledge and provide excellent and professional customer service</li><li>Replenish stock, maintain high standards of merchandise. Product presentation and control products from a quality point of view</li><li>Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising standard</li><li>Support all the store processes compliance and follow-up  </li></ul>Who you are <ul><li>Prior experience in multinational brand environment. With related experience is a plus.</li><li>Product and Fashion sensitivity with good knowledge of fashion trend</li><li>Strong sense of responsibility and team spirit</li><li>Ability to work under pressure in a fast-paced environment</li><li>Good command of both spoken and written English and Chinese</li><li>Good PC skills such as MS Office and other digital tools</li></ul>Why work with us? This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us 

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.
While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.
Since October 2015, Demna Gvasalia has designed both men’s and women’s collections as the artistic director.
The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

We are currently seeking a Sales & Client Advisor who will report to the Store Manager.


Your opportunity 

You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.

Your opportunityWe are currently looking for a Client Advisor who will report to the Boutique Manager as a part of our team based in Bruxelles.How you will contributeThe candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.Who you are<ul><li>Strong communication skills and Interpersonal sensitivity</li><li>Excellent negotiation skills</li><li>Strong focus on customer needs and satisfaction</li><li>Uphold high ethical standards in all interactions</li><li>Entrepreneurial, innovative and proactive approach</li><li>Positive attitude, enthusiastic and team oriented; well-integrated in the social environment</li><li>Ability to build and maintain professional relationships</li><li>Fluent in English/French/Dutch; Knowledge of any other language is greatly appreciated</li><li>Good knowledge of MS Office and Outlook is also required</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About Us

Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

La tua opportunità:Riportando al responsabile d’Area, entrerai a far parte del team delle rilavorazioni nella nostra sede di Sesto Fiorentino (FI), andando a supportare le attività legate ai processi di lustratura e molatura del prodotto Bianco.Come contribuirai:<ul><li>Eseguirai operazioni di lustratura manuale utilizzando impianti semiautomatici</li><li>Lavorerai al banco di molatura impiegando mole abrasive diamantate per correggere piccoli difetti</li><li>Ti occuperai della spruzzatura a aerografo per il ripristino della vernice in seguito alla molatura</li><li>Gestirai la rendicontazione dei pezzi lavorati e degli eventuali scarti</li><li>Sarai responsabile della manutenzione e della corretta gestione delle attrezzature di lavoro</li></ul>Chi sei:<ul><li>Hai una buona predisposizione per lavori manuali di precisione</li><li>Possiedi un’eccellente capacità di osservazione e grande attenzione ai dettagli</li><li>Ti piace lavorare in team e hai un forte spirito collaborativo</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Kering is a global luxury group that manages the development of a portfolio of renowned houses in fashion, leather food and jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin and Ginori 1735, as well as Kering Eyewear and Kering Beauté.
Kering places creativity at the heart of its strategy, enabling its Houses to push boundaries in terms of their creative expression while crafting tomorrow’s luxury in a sustainable and responsible way. This commitment is encapsulated in our signature: “Empowering Imagination”. In 2024, Kering had 47,000 employees and revenue of €17.2 billion.

Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Intitulé de poste :- Alternance Assistant Ingénieur Méthodes F/H/XDescriptif du poste : Mission rattachée au Responsable Méthodes au sein de la Direction développement et Méthodes en étroite collaboration avec les Ingénieurs Méthodes en poste. Au cœur du service Méthodes vous travaillerez sur des projets méthodes et d’amélioration continue de notre Maison. Vous serez amené à travailler avec les services Développement Produits, Expert Joaillerie, Qualité et Achats notamment.Vos missions principales : Donnée Technique Récupérer et analyser la donnée technique des produits partagée par nos ateliers afin de constituer des dossiers techniques complets et fiablesAppliquer et pérenniser la solution de rangement en cours de mise en placeMettre à disposition de l’informationTravail sur le réseau et sur le PLM.Amélioration ContinueTravailler sur des projets visant à accompagner la structuration des MéthodesIdentifier des pistes d’amélioration, proposer des solutions et les mettre en place  Accompagnement des Ingénieurs MéthodesAccompagner les ingénieurs Méthodes sur des projets / missions ponctuelles liées à des sujets Vie-Série, Nouveautés et Amélioration continueProfil :<ul><li>Structuré(e), organisé(e) et rigoureux(se)</li><li>Intérêt pour la joaillerie ou les techniques de fabrication liées aux pièces métalliques</li><li>Excellent relationnel et bonne adaptabilité</li><li>Proactif/ve, autonome, fait preuve de curiosité</li></ul>Compétences requises :<ul><li>Formation Ingénieur mécanique/ industriel</li><li>Anglais écrit et parlé requis</li><li>Maîtrise des outils CAO et compréhension de plans techniques</li><li>Bonne capacité de synthèse/restitution orale et écrit</li></ul>Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

KERING BEAUTE, a Kering Group entity created in February 2023, is building a new area of expertise within Kering to ensure its Brands can fulfill their potential in the Beauty category which is a natural extension of their universe. Kering Beauté teams develop this new expertise for a portfolio of powerful Houses such as Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato and Qeelin. Our purpose is to create value for the Group and its Houses, drawing on each of their unique identity in a way that is fully consistent with their strategy and market positioning, putting innovation and creativity at the core while crafting tomorrow’s Luxury Beauty in a sustainable and responsible way.Contexte de la missionDans le cadre de son développement, nos maisons de parfums de luxe recherche un(e) Technicien(ne) Qualité pour renforcer temporairement son équipe Qualité et Regulatory. Ce poste polyvalent vous placera au cœur des exigences qualité et réglementaires de notre gamme de produits haut de gamme.<div></div>Missions principales<ul><li>Contrôle Qualité des soumissions Produits Finis selon des plans de contrôles définis et répondant aux spécifications produits en vigueur <ul><li>Vérification et validation des dossiers de lots</li><li>Rédaction, mise à jour et archivage des enregistrements de contrôle</li><li>Blocage et Libération informatique des lots</li><li>Gestion de l’échantillothèque des produits finis et des bulk</li></ul></li><li>Suivi de projet Multi brand</li></ul>- Assistance de l’équipe packaging sur l’établissement des standards et panoplies défaut- Suivi qualité et contact fournisseur (Respect des BPF, critères qualité, traçabilité/reporting)<ul><li>Participation à la rédaction/déploiement du Cahier des Charges Qualité Contribution à la définition des exigences qualité en lien avec les équipes Développement, Production et Réglementaire</li><li>Rédaction des procédures Qualité et Regulatory Formalisation et mise à jour de procédures internes et instructions pour assurer la conformité des processus avec les standards en vigueur ainsi que le suivi de la conformité de leur application</li></ul><ul><li>Gestion des non-conformités produits fabriqués :<ul><li>Analyse de l’impact qualité produit et de l’étendue</li><li>Blocage physique et informatique des lots</li><li>Analyse et recherche des causes</li><li>Rédaction des rapports de non-conformité et enregistrement informatique</li><li>Animation et suivi des plans d’actions liés aux non-conformités produit</li><li>Mise en place et gestion de la défauthèque</li></ul></li></ul><ul><li>Suivi des réclamations clients Enregistrement, analyse des retours consommateurs, suivi des actions correctives et reporting associé.</li></ul><div></div>Profil recherché<ul><li>Formation Bac&#43;3 de type licence ou licence pro spécialisée, contrat de qualification en Qualité</li><li>Une première expérience (emploi) en environnement cosmétique</li><li>Connaissance des bonnes pratiques qualité et réglementaires</li><li>Rigueur, sens de l’organisation, autonomie</li><li>Aisance avec les outils bureautiques (Excel, Word, etc.)</li><li>Une sensibilité aux enjeux de développement durable est appréciée</li><li>Goût pour le travail en équipe et l’univers du luxe</li></ul><div></div>

KERING BEAUTE, a Kering Group entity created in February 2023, is building a new area of expertise within Kering to ensure its Brands can fulfill their potential in the Beauty category which is a natural extension of their universe. Kering Beauté teams develop this new expertise for a portfolio of powerful Houses such as Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato and Qeelin. Our purpose is to create value for the Group and its Houses, drawing on each of their unique identity in a way that is fully consistent with their strategy and market positioning, putting innovation and creativity at the core while crafting tomorrow’s Luxury Beauty in a sustainable and responsible way.

<h1>Your opportunity</h1>You will drive sales implementing with concrete actions and according to the Retail Excellence guidelines the company strategy; being the Brand Ambassador. You will inspire and develop the team to successfully reach quantitative and qualitative target providing a unique in-store experience.<h1>How you will contribute</h1><ul><li>Translating the yearly target assigning and monitoring weekly and daily individual objectives</li><li>Implementing actions according to specific business opportunities (dedicated training sessions, sales targets, staff rotation); Drive sales and profitability through the implementation of effective merchandising and CRM strategies in alignment with HQ.</li><li>Develop and maintain a high-performing team by recruiting, training, coaching, and motivating employees. Ensuring the effectiveness of the new staff induction program and providing constant in-store training sessions to all the team, following company guidelines - being responsible of the brand and product knowledge of the team</li><li>Being able to build a loyal clientele through engaging and retaining activities leveraging all clienteling tools (client book, daily metrics...)</li><li>Ensure a positive and engaging customer experience that reflects the brand’s values</li><li>Constantly monitoring staff behavior and KPIs&#39; achievement and coach each team member defining specific development plan through monthly touch base</li><li>Planning and scheduling the team and staff resources, according to the coverage of the floor</li><li>Managing the stock in the most effective way constantly keeping focus on sales</li><li>Managing operational activities (couriers, store cleanings, postage) optimizing cost, resources and time</li><li>Collaborate with regional and corporate teams to achieve company goals;</li><li>Maintain a clean, organized, and visually appealing store environment according to the highest standards.</li><li>Embrace a culture of Innovation and continuous improvement.</li></ul><h1>Who you are</h1><ul><li>Preferable Bachelor’s degree</li><li>Proven experience as a Store Manager or similar role in a retail environment. At least 5 years in managerial position in luxury boutiques</li><li>Knowledge of high-end fashion field and current fashion trends</li><li>Knowledge of retail operations, merchandising, and sales strategies</li><li>Strong leadership and motivational skills</li></ul><ul><li>Excellent communication and interpersonal skills</li><li>Passion for customer service and a commitment to exceeding expectations</li><li>Strong organizational and time management skills</li><li>Ability to work independently and as part of a team</li><li>Business view</li><li>Drive</li><li>Flexibility</li><li>Networking</li></ul>Why work with us? This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving house in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us 
 
Since 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances. 
Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House. 
 
We are currently seeking a Store Manager who will report to the Retail Director EMEA as part of our dynamic team in Bicester Village.

Maisons

Moda e Pelletteria

Gioielli

Ginori 1735

Kering Eyewear

Kering Beauté

Opportunità di lavoro

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MCQUEEN - Team Manager - Flagship Saint Honoré

KERING EYEWEAR – In-Store / Visual Merchandising Specialist Belgium & Luxembourg

BALENCIAGA Sales & Client Advisor (Paragon 6 Months Contract)

POMELLATO Client Advisor - Bruxelles

GINORI 1735 - Addetta/o alla Lustratura e Molatura

QEELIN-Sales Associate-4

BOUCHERON - Alternance Assistant Ingénieur Méthodes F/H/X

KERING BEAUTE_Technicien Qualité

BRIONI - Store Manager (Bicester)