KERING EYEWEAR Operations and Supply Chain Specialist

About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

Your opportunity

We are currently seeking a Operations and Supply Chain Specialist to join our team in Dubai branch office.

How you will contribute

• Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information
• Managing order flow from order acquisition to order entry in compliance with agreed trade terms
• Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue
• Managing backorders ensuring the maintenance of a clean portfolio
• Managing goods returns in compliance with agreed trade terms
• Supporting sales in case of commercial, logistics, product claims from the customer
• Supporting sales events such as Buying Days, brands/product presentations, customer’s onsite trainings, customer’s visits, etc. through active participation in both organizational preparation and execution
• Issuing sales/customer-related reporting to the benefit of both sales team and customer
• Implementing and enhancing customer service-related procedures, processes and systems
• Participating to ad hoc sales-related activities and/or projects

Who you are

• Bachelor or Master’s Degree
• 2/3 years of experience in similar role
• Knowledge of Middle East market is required
• Understanding of Operations, Logistics and  Supply chain dynamics knowledge is essential
• Ability to work in a fast-paced environment, meet deadlines and achieve results
• Flexibility and stakeholders management skills to effectively work with different departments
• A team player willing to learn with a positive attitude
• Excel and SAP proficiency are a must
• Fluency in English is needed, Arabic is a plus

Why work with us? 

This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. 

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.