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06/03/2026
How you will contribute:
Retail Leadership & Business Performance
Drive the achievement of sales and profitability targets while preserving brand equity and exclusivity
Translate global retail strategy into locally relevant, market-sensitive execution across SEA
Monitor and elevate key performance indicators (productivity, conversion, client retention, VIC engagement)
Lead regional planning, budgeting, and forecasting with a focus on quality of sales and long-term growth
Store Excellence & Brand Guardianship
Ensure every store embodies the highest standards of visual merchandising, service, and operational excellence
Act as a guardian of brand identity, ensuring consistency in presentation, storytelling, and client interaction
Conduct regular boutique visits to coach teams and uphold exacting luxury standards
Partner with VM and merchandising teams to curate product presentation aligned with brand narrative
Client Experience & Relationship Management
Champion a culture of client-centricity, delivering personalized and discreet service experiences
Strengthen clienteling practices, with a focus on building long-term relationships and VIC development
Leverage CRM insights to deepen client engagement and drive repeat business
Embed a service mindset that reflects refinement, authenticity, and emotional connection
Talent Development & Leadership
Inspire, coach, and develop Store Managers and boutique teams to embody the brand’s values and service ethos
Foster a high-performance culture rooted in accountability, collaboration, and continuous improvement
Identify and nurture top talent, ensuring robust succession pipelines across the region
Partner with HR to drive talent acquisition, retention, and leadership development initiatives
Operational Excellence & Business Support
Ensure disciplined execution of all retail processes, policies, and compliance standards
Oversee inventory management to maintain optimal stock levels while protecting product integrity
Collaborate with supply chain and merchandising teams to ensure seamless product availability and allocation
Support new boutique openings, relocations, and renovations, ensuring alignment with brand standards
Regional Insight & Strategic Contribution
Provide deep insights into market trends, competitor movements, and evolving client expectations within SEA
Identify opportunities for network optimization and brand elevation in key markets
Act as a trusted advisor to regional and global leadership teams, contributing to strategic decision-making
Who you are:
Experience & Expertise
10+ years of experience in luxury retail management, with a strong understanding of high-end client expectations
Proven track record managing multi-store or multi-country operations in Southeast Asia
Strong commercial acumen balanced with a refined appreciation for brand positioning and exclusivity
Experience in clienteling, CRM, and driving VIC engagement strategies
Leadership & Personal Attributes
Mature, inspirational leader with the ability to influence across cultures and seniority levels
Highly attuned to detail, with a passion for craftsmanship and brand storytelling
Demonstrates discretion, emotional intelligence, and cultural sensitivity
Agile and resilient, with the ability to navigate a dynamic, fast-evolving luxury landscape
Education
Degree in Business, Luxury Management, or a related discipline (advanced qualifications are advantageous)
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibility to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to changing world. As an Equal Opportunity Employer we welcome and consider applications form all qualified candidates, regardless of their background.