BOTTEGA VENETA Sales Associate
Bottega Veneta - Regular
Kuala Lumpur - Malaysia
Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
- Achieving monthly individual sales targets by embodying the brand and utilizing the BV way to sell
- Deliver a memorable retail experience through: initial contact (body language and greeting), assessing the client's needs, make the client dream (romance the product), offering excellent after sales service/follow up
- Learn from Boutique Manager and store team how to maximize business opportunities
- Establish and nurture strong and trustful relationships with all the clients to surpass their expectations.
- Perform with energy, is proactive, does not give up and actively researches ways to improve results/solve problems.
- Collect the feedbacks from customers on the collection and provide them to the Boutique Manager
- Gather information on competitor activity, visiting competitors, read editorials, magazines etc
- Contribute to team work, adapts to different personalities, is flexible, seeks support from and provides support to colleagues
- Ensure interior and exterior of store is maintained to company standards
- Minimum 2 years' relevant experience
- Possess initiative, meticulous and details oriented
- Demonstrate enthusiasm and exhibit passion for the brand and retail industry
- Able to work independently with minimum supervision and guidance
- Prior working experience in the luxury industry preferred but not mandatory
- Ability to communicate in English
- Team player with ability to perform in fast pace environment
- Full time