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06/09/2026
ROLE
This position is a key to leading the store team for Saint Laurent, guiding them to generate high sales turnover as well as promoting customer loyalty. Taking part in people management, daily store operation, and other tasks assigned.
MISSION
Sales & Services
Formulate and implement business strategies to achieve sales targets
Define individual sales target and monitor KPI on daily/weekly basis
Analyze sales performance and sell through, work closely with merchandising team for regular review and actions to promote business
Manage and develop the network of potential customers and VIPs with focus on local clientele and maximize CRM capture rate
Promote customer loyalty and ensure after sales service standards are in place
Keep updated of the fashion trends, key events and competitor’s information
Maintain good work relations with all stores in the local market and optimize business opportunity for all
Management
Define the working schedule and ensure proper manpower to run the store
Lead the team and ensure the staff are motivated and competent
Ensure the training and development of the staff to enable them to realize the career objectives
Create the atmosphere of teamwork and cooperation
Operation
Ensure the operations policies and procedures are implemented
Supervise the level of stock and verifies that it is in line with Store’s sales potential
Monitor inventory management and stock take procedure according to internal audit standards
Ensure that the image of the store is in line with corporate standards, maintain store appearance, grooming and visual merchandising
Regular review and monitor security measures for cash and inventory control
Maintain workplace safety and provide a healthy environment for staff and customers
PROFILE
Ideally a university with at least 8 years of retail sales/store operations experience, with at least 5 years supervisory/managerial level
A background in luxury goods or premium fashion with an established client base preferred
Strong sense of high-end fashion
Good command of spoken English and Mandarin
With leader charisma, patient, detail-oriented and organized
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.