Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.
Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.
- Develop a Client Centric Culture
- Maximize the existing customers and enlarge the new client base
People Management & Development
- Build effective team
- Engage/Retain/Evaluate People
- Coach People
Drive the business
- Achieve Sales Target (Tainan & Hanshin Luxury)
- Maximize the Business Potential and Sales
Business & Process
- Uphold Respect of Gucci Standards and Procedures
- Manage the Stock
- Know the Market and the Competitors