ABOUT US
INDIVIDUALITY WITH INNOVATIVE CRAFT SINCE 1966, CREATIVITY LIES AT THE HEART OF BOTTEGA VENETA.
BORN IN VICENZA, THE HOUSE IS ROOTED IN ITALIAN CULTURE YET MAINTAINS A GLOBAL OUTLOOK.
AN INCLUSIVE BRAND WITH EXCLUSIVE PRODUCTS, BOTTEGA VENETA IS AS MUCH OF A FEELING AS IT IS AN AESTHETIC.
We are currently seeking a Client Advisor in Full Time who will report to the Store Manager as part of our dynamic team in Berlin KaDeWe.
Your opportunity
Join us in a dynamic matrix role (70% Retail Sales / 30% Stock) where you will meet performance expectations, deliver exceptional customer service, ensure customer satisfaction in alignment with company standards, and contribute to strong inventory results.
How you will contribute in Sales:
- Finalize sales targets achievements in line with company strategy
- Use effective selling techniques to maximize the business potential of the stores
- Contribute to build team working sharing information and best practices
- Collect and update customer information to ensure an efficient use of CRM and Client Book
- Uphold respect of the company standards and procedures
- Keep stock info updated and follow store-to- store transfer request procedures
- Cultivate customer relationships
- Deliver excellence in customer service in alignment with the company standards
How you will contribute in Stock:
- Ensure seamless merchandise reception, including quality control and system registration
- Maintain an organized, premium stock environment with optimal storage and accessibility
- Coordinate stock movements (transfers, returns, consignment) across locations
- Oversee inventory administration, including compliance documentation (e.g. CITES)
- Perform regular stock controls to ensure accuracy and integrity
Who you are
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.