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    05/30/2024

    BOTTEGA VENETA EMEA CRM Analyst Intern

    Bottega Veneta - Student (Fixed Term) (Trainee)
    MILANO - Italy

    Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

    We are currently seeking an EMEA CRM Analyst Intern as part of our dynamic team in Milan.

    How you will contribute:

    • Supporting the EMEA CRM team in successfully implementing, enhancing and maintaining CRM and engagement program activities in the region.
    • Carrying out the weekly, monthly and quarterly reports analysis (nationalities, prospects, sales to local, merchandising CRM data, etc.) and other ad hoc reports required to understand the region performance and share with subregions and local markets
    • Assisting in the coordination of events/initiatives and monitoring their performance: ROI (results on investment) calculation, conversion rate, attendance.
    • Coordinate the production of materials (newsletter, campaigns, events) and PowerPoint presentations for ad hoc requests/needs as well as keeping updated customer’s database to elaborate detailed reports for all CRM projects.
    • Participating in store trainings with EMEA CRM team to enforce the communication flow with Store Managers to coordinate with them all the CRM activities.
    • Collaborating with the subregion Client Development Manager on the Regional CRM global and region implementation.
    • Participating in the regular weekly/monthly meetings with the Subregions/Country teams.
    • Provide administrative support to the EMEA CRM team
    • Support CRM team with data entry, maintenance, and updates

    Who you are:

    • Student enrolled in Economics Bachelor/Master’s degree program
    • Passionate about Luxury & Sales/Marketing fields
    • Fluency in Italian and English is mandatory. French is a plus
    • Strong analytical skills, excellent teamwork and interpersonal skills
    • Detail-oriented, dynamic and proactive
    • Proficient with Microsoft Office Package (Advance in Excel, PPT)

    Why work with us?

    This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

    Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

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