Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking a Store Manager as part of our dynamic team in Leccio The Mall Outlet.
Role Mission
The Store Manager has the mission to lead and inspire the store team, setting the standards to deliver the highest business performance through the most elevated customer centric attitude.
The Store Manager is responsible for the consistent achievement of the store commercial success and the effective implementation of the retail strategy, acting as the first ambassador of the Brand, leading from the shop floor, with purpose and integrity.
Key Accountabilities
DRIVING SALES
- Guarantees the achievement of store sales, KPI goals, and clienteling Targets
- Maximizes the business potential of the store and sales by department (category) in line with Company strategy
- Drives the team to be daring by ensuring they cross sell and use selling techniques to maximize opportunities
- Monitors product sell-through, assessing trends of best sellers and reacting to stock levels in the store providing commercial proposals
- Analyzes store performance, identifying opportunities and trends, and facilitates implementation of product/sales strategies
CLIENT EXPERIENCE
- Represents Bottega Veneta fully, creating connections and developing a strong client portfolio
- Helps the team to create an engaging and emotional client experience offering best in class service in alignment with company standards
- Builds effective and lifetime relationships with new and existing customers
PEOPLE MANAGEMENT
- Acts as a mentor and a strong staff motivator, building teamwork and retaining the staff in store, and partners with HR to attract, recruit, and onboard a high-performing team
- Engages and motivates the team to strive towards a common goal
- Helps the team exceeds results by coaching, supporting, influencing, and delegating
STORE OPERATIONS
- Ensures store compliance with company procedures, policies, inventory control, and Health & Safety requirements, setting the example for the team and ensuring store staff are informed and trained
- Maintains the stability and reputation of the Brand by complying with legal requirements and ensuring store processes that guarantee an impeccable store appearance (e.g., displays, cleaning, status of the furniture, employee grooming)
Who you are
- Proven experience of about 5/7 years in a similar role within Fashion & Luxury Retail contexts
- Proven ability to drive results and to manage teams
- Knowledge of fashion and luxury trends, and able to embrace the brand image
- Excellent organizational and problem-solving skills, as well as strong results orientation
- Proven competence in budget management, with strong analytical and numerical skills
- Strong communication abilities; engaging, positive, and a strong team player
- Talented in managing, coaching and developing diverse teams in complex environments
- Able to inspire and motivate people
- Fluency in English is mandatory
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.